{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,8,1]],"date-time":"2026-08-01T13:37:54Z","timestamp":1785591474757,"version":"3.56.0"},"reference-count":62,"publisher":"Elsevier BV","license":[{"start":{"date-parts":[[2018,6,1]],"date-time":"2018-06-01T00:00:00Z","timestamp":1527811200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/2.zoppoz.workers.dev:443\/https\/www.elsevier.com\/tdm\/userlicense\/1.0\/"}],"content-domain":{"domain":["elsevier.com","sciencedirect.com"],"crossmark-restriction":true},"short-container-title":["Expert Systems with Applications"],"published-print":{"date-parts":[[2018,6]]},"DOI":"10.1016\/j.eswa.2018.01.029","type":"journal-article","created":{"date-parts":[[2018,2,2]],"date-time":"2018-02-02T13:52:44Z","timestamp":1517579564000},"page":"1-16","update-policy":"https:\/\/2.zoppoz.workers.dev:443\/https\/doi.org\/10.1016\/elsevier_cm_policy","source":"Crossref","is-referenced-by-count":100,"special_numbering":"C","title":["Retail business analytics: Customer visit segmentation using market basket data"],"prefix":"10.1016","volume":"100","author":[{"given":"Anastasia","family":"Griva","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Cleopatra","family":"Bardaki","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Katerina","family":"Pramatari","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Dimitris","family":"Papakiriakopoulos","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"78","reference":[{"issue":"3","key":"10.1016\/j.eswa.2018.01.029_bib0001","doi-asserted-by":"crossref","first-page":"1298","DOI":"10.1016\/j.eswa.2014.09.032","article-title":"Automated product taxonomy mapping in an e-commerce environment","volume":"42","author":"Aanen","year":"2015","journal-title":"Expert Systems with Applications"},{"issue":"1","key":"10.1016\/j.eswa.2018.01.029_bib0002","doi-asserted-by":"crossref","first-page":"17","DOI":"10.1057\/dbm.2012.1","article-title":"Data mining framework for customer lifetime value-based segmentation","volume":"19","author":"Aeron","year":"2012","journal-title":"Journal of Database Marketing and Customer Strategy Management"},{"key":"10.1016\/j.eswa.2018.01.029_bib0003","series-title":"Outlier analysis second edition","author":"Aggarwal","year":"2016"},{"key":"10.1016\/j.eswa.2018.01.029_bib0004","series-title":"ACM SIGMOD International conference on management of data","first-page":"207","article-title":"Mining association rules between sets of items in large databases","author":"Agrawal","year":"1993"},{"issue":"9","key":"10.1016\/j.eswa.2018.01.029_bib0005","doi-asserted-by":"crossref","first-page":"11480","DOI":"10.1016\/j.eswa.2009.03.046","article-title":"A hybrid recommendation technique based on product category attributes","volume":"36","author":"Albadvi","year":"2009","journal-title":"Expert Systems with Applications"},{"issue":"6","key":"10.1016\/j.eswa.2018.01.029_bib0006","doi-asserted-by":"crossref","first-page":"394","DOI":"10.1016\/j.jretconser.2007.02.009","article-title":"Customer relationship management in retailing: A content analysis of retail trade journals","volume":"14","author":"Anderson","year":"2007","journal-title":"Journal of Retailing and Consumer Services"},{"issue":"1","key":"10.1016\/j.eswa.2018.01.029_bib0007","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1509\/jmkg.75.1.31","article-title":"From point of purchase to path to purchase: How preshopping factors drive unplanned buying","volume":"75","author":"Bell","year":"2011","journal-title":"Journal of Marketing"},{"key":"10.1016\/j.eswa.2018.01.029_bib0008","series-title":"Proceedings of the seventh ACM SIGKDD international conference on knowledge discovery and data mining - KDD \u201901","first-page":"17","article-title":"The \u201cDGX\u201d distribution for mining massive, skewed data","author":"Bi","year":"2001"},{"issue":"3","key":"10.1016\/j.eswa.2018.01.029_bib0009","doi-asserted-by":"crossref","first-page":"287","DOI":"10.1016\/S0167-8116(02)00080-0","article-title":"Retail segmentation using artificial neural networks","volume":"19","author":"Boone","year":"2002","journal-title":"International Journal of Research in Marketing"},{"key":"10.1016\/j.eswa.2018.01.029_bib0010","series-title":"Proceedings of the 2011 international conference on industrial engineering and operations management","first-page":"704","article-title":"Association rule based approach for improving operation efficiency in a randomized warehouse","author":"Chan","year":"2011"},{"key":"10.1016\/j.eswa.2018.01.029_bib0011","doi-asserted-by":"crossref","first-page":"67","DOI":"10.1016\/j.dss.2013.08.008","article-title":"Understanding the paradigm shift to computational social science in the presence of big data","volume":"63","author":"Chang","year":"2014","journal-title":"Decision Support Systems"},{"key":"10.1016\/j.eswa.2018.01.029_bib0012","unstructured":"Chen, J. (2014). Retail Customer Segmentation using SAS. SAS Users Group meeting, Calgary. https:\/\/2.zoppoz.workers.dev:443\/https\/www.sas.com\/content\/dam\/SAS\/en_ca\/User%20Group%20Presentations\/Calgary-User-Group\/Chen-RetailSegmentation-Apr2014.pdf. Accessed 15.12.2017."},{"issue":"2","key":"10.1016\/j.eswa.2018.01.029_bib0013","doi-asserted-by":"crossref","first-page":"339","DOI":"10.1016\/j.dss.2004.04.009","article-title":"Market basket analysis in a multiple store environment","volume":"40","author":"Chen","year":"2005","journal-title":"Decision Support Systems"},{"issue":"5","key":"10.1016\/j.eswa.2018.01.029_bib0014","doi-asserted-by":"crossref","first-page":"241","DOI":"10.1016\/j.elerap.2009.03.002","article-title":"Discovering recency, frequency, and monetary (RFM) sequential patterns from customers\u2019 purchasing data","volume":"8","author":"Chen","year":"2009","journal-title":"Electronic Commerce Research and Applications"},{"issue":"3","key":"10.1016\/j.eswa.2018.01.029_bib0015","doi-asserted-by":"crossref","first-page":"4176","DOI":"10.1016\/j.eswa.2008.04.003","article-title":"Classifying the segmentation of customer value via RFM model and RS theory","volume":"36","author":"Cheng","year":"2009","journal-title":"Expert Systems with Applications"},{"issue":"2","key":"10.1016\/j.eswa.2018.01.029_bib0016","doi-asserted-by":"crossref","first-page":"233","DOI":"10.1016\/S0957-4174(03)00138-6","article-title":"Application of Web usage mining and product taxonomy to collaborative recommendations in e-commerce","volume":"26","author":"Cho","year":"2004","journal-title":"Expert Systems with Applications"},{"key":"10.1016\/j.eswa.2018.01.029_bib0017","doi-asserted-by":"crossref","first-page":"329","DOI":"10.1016\/S0957-4174(02)00052-0","article-title":"A personalized recommender system based on web usage mining and decision tree induction","volume":"23","author":"Cho","year":"2002","journal-title":"Expert Systems with Applications"},{"issue":"1","key":"10.1016\/j.eswa.2018.01.029_bib0018","first-page":"52","article-title":"Enhancing order-picking efficiency through data mining and assignment approaches","volume":"11","author":"Chuang","year":"2014","journal-title":"WSEAS Transactions on Business and Economics"},{"issue":"10","key":"10.1016\/j.eswa.2018.01.029_bib0019","doi-asserted-by":"crossref","first-page":"8611","DOI":"10.1016\/j.eswa.2012.01.192","article-title":"Consumption universes based supermarket layout through association rule mining and multidimensional scaling","volume":"39","author":"Cil","year":"2012","journal-title":"Expert Systems with Applications"},{"issue":"4","key":"10.1016\/j.eswa.2018.01.029_bib0020","doi-asserted-by":"crossref","first-page":"597","DOI":"10.1287\/mnsc.1060.0514","article-title":"Machine learning for direct marketing response models: Bayesian networks with evolutionary programming","volume":"52","author":"Cui","year":"2006","journal-title":"Management Science"},{"key":"10.1016\/j.eswa.2018.01.029_bib0021","first-page":"845","article-title":"Feature Selection for unsupervised learning","volume":"5","author":"Dy","year":"2004","journal-title":"Journal of Machine Learning Research"},{"key":"10.1016\/j.eswa.2018.01.029_bib0022","unstructured":"Europe, E. C. R. (2011). The Consumer and Shopper Journey Framework. https:\/\/2.zoppoz.workers.dev:443\/https\/www.ecrireland.ie\/uploadedfiles\/shopper\/projects-ecr-eu\/the-consumer-and-shopper-journey-framework-.pdf. Accessed 15.12.2017."},{"key":"10.1016\/j.eswa.2018.01.029_bib0023","unstructured":"European Commission, Directorate-general for research and innovation, expert group on retail sector innovation. Six perspectives on retail innovation. (2014). https:\/\/2.zoppoz.workers.dev:443\/https\/ec.europa.eu\/research\/innovation-union\/pdf\/Six_perspectives_on_Retail_Innovation_EG_on%20Retail_Sector_Innovation_web.pdf. Accessed 15.12.2017."},{"issue":"3","key":"10.1016\/j.eswa.2018.01.029_bib0024","first-page":"1157","article-title":"An Introduction to variable and feature selection","volume":"3","author":"Guyon","year":"2003","journal-title":"Journal of Machine Learning Research (JMLR)"},{"issue":"1","key":"10.1016\/j.eswa.2018.01.029_bib0025","doi-asserted-by":"crossref","first-page":"296","DOI":"10.1016\/j.dss.2013.09.017","article-title":"Category role aided market segmentation approach to convenience store chain category management","volume":"57","author":"Han","year":"2014","journal-title":"Decision Support Systems"},{"issue":"2","key":"10.1016\/j.eswa.2018.01.029_bib0026","doi-asserted-by":"crossref","first-page":"2127","DOI":"10.1016\/j.eswa.2011.07.114","article-title":"Segmenting customers in online stores based on factors that affect the customer's intention to purchase","volume":"39","author":"Hong","year":"2012","journal-title":"Expert Systems with Applications"},{"issue":"1","key":"10.1016\/j.eswa.2018.01.029_bib0027","doi-asserted-by":"crossref","first-page":"75","DOI":"10.1016\/j.ejor.2017.02.013","article-title":"An iterated greedy heuristic for a market segmentation problem with multiple attributes","volume":"261","author":"Huerta-Mu\u00f1oz","year":"2017","journal-title":"European Journal of Operational Research"},{"issue":"2","key":"10.1016\/j.eswa.2018.01.029_bib0028","doi-asserted-by":"crossref","first-page":"383","DOI":"10.1016\/j.eswa.2005.04.016","article-title":"A personalized recommendation system based on product taxonomy for one-to-one marketing online","volume":"29","author":"Hung","year":"2005","journal-title":"Expert Systems with Applications"},{"issue":"7","key":"10.1016\/j.eswa.2018.01.029_bib0029","doi-asserted-by":"crossref","first-page":"86","DOI":"10.1145\/2611567","article-title":"Big data and its technical challenges","volume":"57","author":"Jagadish","year":"2014","journal-title":"Communications of the ACM"},{"issue":"6","key":"10.1016\/j.eswa.2018.01.029_bib0030","doi-asserted-by":"crossref","first-page":"441","DOI":"10.1002\/(SICI)1097-0266(199606)17:6<441::AID-SMJ819>3.0.CO;2-G","article-title":"The application of cluster analysis in strategic management research: An analysis and critique","volume":"17","author":"Ketchen","year":"1996","journal-title":"Strategic Management Journal"},{"key":"10.1016\/j.eswa.2018.01.029_bib0031","doi-asserted-by":"crossref","first-page":"57","DOI":"10.1016\/j.procs.2010.12.011","article-title":"Estimating customer lifetime value based on RFM analysis of customer purchase behavior: Case study","volume":"3","author":"Khajvand","year":"2011","journal-title":"Procedia Computer Science"},{"issue":"8","key":"10.1016\/j.eswa.2018.01.029_bib0032","doi-asserted-by":"crossref","first-page":"7403","DOI":"10.1016\/j.eswa.2012.01.066","article-title":"A product network analysis for extending the market basket analysis","volume":"39","author":"Kim","year":"2012","journal-title":"Expert Systems with Applications"},{"issue":"3\u20134","key":"10.1016\/j.eswa.2018.01.029_bib0033","doi-asserted-by":"crossref","first-page":"301","DOI":"10.1016\/S1567-4223(02)00022-4","article-title":"A personalized recommendation procedure for Internet shopping support","volume":"1","author":"Kim","year":"2002","journal-title":"Electronic Commerce Research and Applications"},{"key":"10.1016\/j.eswa.2018.01.029_bib0034","series-title":"Proceedings of the sixth ACM SIGKDD international conference on knowledge discovery and data mining - KDD \u201900","first-page":"437","article-title":"Cross-sell: A fast promotion-tunable customer-item recommendation method based on conditionally independent probabilities","author":"Kitts","year":"2000"},{"issue":"4","key":"10.1016\/j.eswa.2018.01.029_bib0035","doi-asserted-by":"crossref","first-page":"398","DOI":"10.1016\/j.jretai.2008.09.002","article-title":"Multichannel shopper segments and their covariates","volume":"84","author":"Konu\u015f","year":"2008","journal-title":"Journal of Retailing"},{"key":"10.1016\/j.eswa.2018.01.029_bib0036","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1016\/j.dss.2015.08.010","article-title":"An ambidextrous perspective on business intelligence and analytics support in decision processes: Insights from a multiple case study","volume":"80","author":"Kowalczyk","year":"2015","journal-title":"Decision Support Systems"},{"issue":"4","key":"10.1016\/j.eswa.2018.01.029_bib0037","doi-asserted-by":"crossref","first-page":"395","DOI":"10.1016\/j.ijresmar.2005.09.005","article-title":"An exploratory look at supermarket shopping paths","volume":"22","author":"Larson","year":"2005","journal-title":"International Journal of Research in Marketing"},{"key":"10.1016\/j.eswa.2018.01.029_bib0038","first-page":"1783","article-title":"Probabilistic non-linear principal component analysis with gaussian process latent variable models","volume":"6","author":"Lawrence","year":"2005","journal-title":"Journal ofMachine Learning Research"},{"key":"10.1016\/j.eswa.2018.01.029_bib0039","series-title":"Proceedings of the twenty-first ACM SIGMOD-SIGACT-SIGART symposium on principles of database systems","first-page":"233","article-title":"Data integration: A theoretical perspective","author":"Lenzerini","year":"2002"},{"issue":"4","key":"10.1016\/j.eswa.2018.01.029_bib0040","doi-asserted-by":"crossref","first-page":"521","DOI":"10.1016\/j.eswa.2004.05.013","article-title":"Mining customer knowledge for electronic catalog marketing","volume":"27","author":"Liao","year":"2004","journal-title":"Expert Systems with Applications"},{"issue":"5","key":"10.1016\/j.eswa.2018.01.029_bib0041","doi-asserted-by":"crossref","first-page":"6059","DOI":"10.1016\/j.eswa.2010.11.007","article-title":"Mining customer knowledge for direct selling and marketing","volume":"38","author":"Liao","year":"2011","journal-title":"Expert Systems with Applications"},{"issue":"2","key":"10.1016\/j.eswa.2018.01.029_bib0042","doi-asserted-by":"crossref","first-page":"451","DOI":"10.1016\/S0031-3203(02)00060-2","article-title":"The global k-means clustering algorithm","volume":"36","author":"Likas","year":"2003","journal-title":"Pattern Recognition"},{"key":"10.1016\/j.eswa.2018.01.029_bib0043","series-title":"Data mining techniques: For marketing, sales, and customer relationship management","author":"Linoff","year":"2011"},{"issue":"3","key":"10.1016\/j.eswa.2018.01.029_bib0044","first-page":"982","volume":"43","author":"Liu","year":"2013","journal-title":"Clustering Validation Measures"},{"issue":"1","key":"10.1016\/j.eswa.2018.01.029_bib0045","first-page":"30","article-title":"Customer profitability segmentation for SMEs case study: Network equipment company","volume":"2","author":"Mesforoush","year":"2013","journal-title":"International Journal of Research in Industrial Engineering"},{"issue":"10","key":"10.1016\/j.eswa.2018.01.029_bib0046","doi-asserted-by":"crossref","first-page":"9359","DOI":"10.1016\/j.eswa.2012.02.133","article-title":"Customer data mining for lifestyle segmentation","volume":"39","author":"Migu\u00e9is","year":"2012","journal-title":"Expert Systems with Applications"},{"issue":"2","key":"10.1016\/j.eswa.2018.01.029_bib0047","doi-asserted-by":"crossref","first-page":"2592","DOI":"10.1016\/j.eswa.2008.02.021","article-title":"Application of data mining techniques in customer relationship management: A literature review and classification","volume":"36","author":"Ngai","year":"2009","journal-title":"Expert Systems with Applications"},{"issue":"3","key":"10.1016\/j.eswa.2018.01.029_bib0048","doi-asserted-by":"crossref","first-page":"266","DOI":"10.1016\/j.ijresmar.2013.12.003","article-title":"A multi-category customer base analysis","volume":"31","author":"Park","year":"2014","journal-title":"International Journal of Research in Marketing"},{"issue":"2","key":"10.1016\/j.eswa.2018.01.029_bib0049","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1016\/j.im.2009.09.001","article-title":"A model of customer relationship management and business intelligence systems for catalogue and online retailers","volume":"47","author":"Phan","year":"2010","journal-title":"Information & Management"},{"issue":"1","key":"10.1016\/j.eswa.2018.01.029_bib0050","doi-asserted-by":"crossref","first-page":"51","DOI":"10.1089\/big.2013.1508","article-title":"Data science and its relationship to big data and data-driven decision making","volume":"1","author":"Provost","year":"2013","journal-title":"Data Science and Big Data"},{"key":"10.1016\/j.eswa.2018.01.029_bib0051","first-page":"1","article-title":"Data cleaning\u202f: Problems and current approaches","author":"Rahm","year":"2000","journal-title":"Informatica"},{"issue":"3","key":"10.1016\/j.eswa.2018.01.029_bib0052","doi-asserted-by":"crossref","first-page":"1043","DOI":"10.1016\/j.jbusres.2015.08.017","article-title":"Shopping missions: An analytical method for the identification of shopper need states","volume":"69","author":"Sarantopoulos","year":"2016","journal-title":"Journal of Business Research"},{"key":"10.1016\/j.eswa.2018.01.029_bib0053","series-title":"Model assisted survey sampling (Springer series in statistics)","author":"S\u00e4rndal","year":"2003"},{"issue":"4","key":"10.1016\/j.eswa.2018.01.029_bib0054","first-page":"13","article-title":"The CRIS-DM model: The new blueprint for data mining","volume":"5","author":"Shearer","year":"2000","journal-title":"Journal of Data Warehousing 14"},{"key":"10.1016\/j.eswa.2018.01.029_bib0055","series-title":"VLDB \u201995 Proceedings of the 21th international conference on very large data bases","first-page":"407","article-title":"Mining Generalized Association Rules","author":"Srikant","year":"1995"},{"issue":"1","key":"10.1016\/j.eswa.2018.01.029_bib0056","doi-asserted-by":"crossref","first-page":"150","DOI":"10.1016\/j.dss.2007.12.016","article-title":"Context-based market basket analysis in a multiple-store environment","volume":"45","author":"Tang","year":"2008","journal-title":"Decision Support Systems"},{"key":"10.1016\/j.eswa.2018.01.029_bib0057","doi-asserted-by":"crossref","first-page":"1928","DOI":"10.1016\/j.eswa.2013.08.088","article-title":"Extending market basket analysis with graph mining techniques: A real case","volume":"41","author":"Videla-Cavieres","year":"2014","journal-title":"Expert Systems with Applications"},{"issue":"1","key":"10.1016\/j.eswa.2018.01.029_bib0058","doi-asserted-by":"crossref","first-page":"17","DOI":"10.1016\/S0148-2963(01)00201-6","article-title":"Exploring the relationships between shopping trip type, purchases of products on promotion, and shopping basket profit","volume":"56","author":"Walters","year":"2003","journal-title":"Journal of Business Research"},{"key":"10.1016\/j.eswa.2018.01.029_bib0059","doi-asserted-by":"crossref","first-page":"154","DOI":"10.1007\/s13162-011-0021-2","article-title":"Understanding the do-it-yourself consumer: DIY motivations and outcomes","volume":"1","author":"Wolf","year":"2011","journal-title":"AMS Review"},{"key":"10.1016\/j.eswa.2018.01.029_bib0060","article-title":"Patronage motives and Marketing Strategies.pdf","author":"Woodside","year":"1973","journal-title":"Journal of Retailing"},{"issue":"7","key":"10.1016\/j.eswa.2018.01.029_bib0061","doi-asserted-by":"crossref","first-page":"3357","DOI":"10.1016\/j.eswa.2014.12.022","article-title":"A decision-making framework for precision marketing","volume":"42","author":"You","year":"2015","journal-title":"Expert Systems with Applications"},{"key":"10.1016\/j.eswa.2018.01.029_bib0062","series-title":"Proceedings of the seventh ACM SIGKDD international conference on knowledge discovery and data mining \u2013 KDD \u201901","first-page":"401","article-title":"Real world performance of association rule algorithms","author":"Zheng","year":"2001"}],"container-title":["Expert Systems with Applications"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/2.zoppoz.workers.dev:443\/https\/api.elsevier.com\/content\/article\/PII:S0957417418300356?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/2.zoppoz.workers.dev:443\/https\/api.elsevier.com\/content\/article\/PII:S0957417418300356?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2018,8,24]],"date-time":"2018-08-24T12:28:02Z","timestamp":1535113682000},"score":1,"resource":{"primary":{"URL":"https:\/\/2.zoppoz.workers.dev:443\/https\/linkinghub.elsevier.com\/retrieve\/pii\/S0957417418300356"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,6]]},"references-count":62,"alternative-id":["S0957417418300356"],"URL":"https:\/\/2.zoppoz.workers.dev:443\/https\/doi.org\/10.1016\/j.eswa.2018.01.029","relation":{},"ISSN":["0957-4174"],"issn-type":[{"value":"0957-4174","type":"print"}],"subject":[],"published":{"date-parts":[[2018,6]]},"assertion":[{"value":"Elsevier","name":"publisher","label":"This article is maintained by"},{"value":"Retail business analytics: Customer visit segmentation using market basket data","name":"articletitle","label":"Article Title"},{"value":"Expert Systems with Applications","name":"journaltitle","label":"Journal Title"},{"value":"https:\/\/2.zoppoz.workers.dev:443\/https\/doi.org\/10.1016\/j.eswa.2018.01.029","name":"articlelink","label":"CrossRef DOI link to publisher maintained version"},{"value":"article","name":"content_type","label":"Content Type"},{"value":"\u00a9 2018 Elsevier Ltd. All rights reserved.","name":"copyright","label":"Copyright"}]}}