{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,25]],"date-time":"2026-04-25T04:14:23Z","timestamp":1777090463946,"version":"3.51.4"},"reference-count":37,"publisher":"Elsevier BV","license":[{"start":{"date-parts":[[2024,1,1]],"date-time":"2024-01-01T00:00:00Z","timestamp":1704067200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/2.zoppoz.workers.dev:443\/https\/www.elsevier.com\/tdm\/userlicense\/1.0\/"},{"start":{"date-parts":[[2024,1,1]],"date-time":"2024-01-01T00:00:00Z","timestamp":1704067200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/2.zoppoz.workers.dev:443\/https\/www.elsevier.com\/legal\/tdmrep-license"},{"start":{"date-parts":[[2024,6,22]],"date-time":"2024-06-22T00:00:00Z","timestamp":1719014400000},"content-version":"vor","delay-in-days":173,"URL":"https:\/\/2.zoppoz.workers.dev:443\/http\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/"}],"content-domain":{"domain":["elsevier.com","sciencedirect.com"],"crossmark-restriction":true},"short-container-title":["Procedia Computer Science"],"published-print":{"date-parts":[[2024]]},"DOI":"10.1016\/j.procs.2024.06.211","type":"journal-article","created":{"date-parts":[[2024,7,26]],"date-time":"2024-07-26T16:16:07Z","timestamp":1722010567000},"page":"590-597","update-policy":"https:\/\/2.zoppoz.workers.dev:443\/https\/doi.org\/10.1016\/elsevier_cm_policy","source":"Crossref","is-referenced-by-count":7,"special_numbering":"C","title":["Clicks vs. bricks: Exploring the critical success factors for consumer purchase intention in e-commerce"],"prefix":"10.1016","volume":"239","author":[{"given":"Yuqiang","family":"Zhao","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Kathryn","family":"Cormican","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Suzana","family":"Sampaio","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"78","reference":[{"key":"10.1016\/j.procs.2024.06.211_bib9390","doi-asserted-by":"crossref","first-page":"142","DOI":"10.1016\/j.sbspro.2015.06.423","article-title":"\"Determinant factors of e-commerce adoption by SMEs in developing Country: Evidence from Indonesia.\"","volume":"195","author":"Rahayu","year":"2015","journal-title":"Sciences, Procedia-Social and Behavioral"},{"issue":"9-10","key":"10.1016\/j.procs.2024.06.211_bib9391","doi-asserted-by":"crossref","first-page":"964","DOI":"10.1016\/j.jbusres.2009.01.019","article-title":"\"Customer behavior in electronic commerce: The moderating effect of e-purchasing experience.\"","volume":"63","author":"Hern\u00e1ndez","year":"2010","journal-title":"Journal of business research"},{"key":"10.1016\/j.procs.2024.06.211_bib9392","doi-asserted-by":"crossref","first-page":"11","DOI":"10.1016\/j.jretconser.2017.10.021","article-title":"\"Investigating the drivers for social commerce in social media platforms: Importance of trust, social support and the platform perceived usage.\"","volume":"41","author":"Yahia","year":"2018","journal-title":"Journal of Retailing and Consumer Services"},{"issue":"3","key":"10.1016\/j.procs.2024.06.211_bib9393","doi-asserted-by":"crossref","first-page":"136","DOI":"10.3390\/joitmc8030136","article-title":"\"Boosting Online Purchase Intention in High-Uncertainty-Avoidance Societies: A Signaling Theory Approach.\"","volume":"8","author":"Al-Adwan","year":"2022","journal-title":"Journal of Open Innovation: Technology, Market, and Complexity"},{"issue":"10","key":"10.1016\/j.procs.2024.06.211_bib9394","doi-asserted-by":"crossref","first-page":"138","DOI":"10.1145\/570907.570911","article-title":"\"Cultural differences in the online behavior of consumers.\"","volume":"45","author":"Chau","year":"2002","journal-title":"Communications of the ACM"},{"key":"10.1016\/j.procs.2024.06.211_bib9395","unstructured":"Mirabi, Vahidreza, Akbariyeh, Hamid and Tahmasebifard, Hamid. (2015) \u201cA study of factors affecting on customers purchase intention.\u201d Journal of Multidisciplinary Engineering Science and Technology (JMEST), 2(1)."},{"key":"10.1016\/j.procs.2024.06.211_bib9396","doi-asserted-by":"crossref","unstructured":"William H. Delone and Ephraim R. McLean. (2003) \u201cThe DeLone and McLean Model of Information Systems Success: A Ten-Year Update.\u201d Journal of Management Information Systems 19:4, 9-30, DOI: 10.1080\/07421222.2003.11045748","DOI":"10.1080\/07421222.2003.11045748"},{"issue":"2","key":"10.1016\/j.procs.2024.06.211_bib9397","doi-asserted-by":"crossref","first-page":"35","DOI":"10.1080\/10864415.2001.11044235","article-title":"\"What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology.\"","volume":"6","author":"McKnight","year":"2001","journal-title":"International Journal of Electronic Commerce"},{"issue":"1","key":"10.1016\/j.procs.2024.06.211_bib9398","doi-asserted-by":"crossref","first-page":"102","DOI":"10.15341\/jbe(2155-7950)\/01.06.2015\/010","article-title":"\"Offline and online brand trust models: their relevance to social media\u201d,","volume":"6","author":"Bowen","year":"2015","journal-title":"Journal of Business and Economics"},{"key":"10.1016\/j.procs.2024.06.211_bib9399","doi-asserted-by":"crossref","first-page":"1473","DOI":"10.5267\/j.msl.2019.12.020","article-title":"The effect of electronic payments security on e-commerce consumer perception: An extended model of technology acceptance.","volume":"7","author":"Ardiansah","year":"2020","journal-title":"Management Science Letters"},{"key":"10.1016\/j.procs.2024.06.211_bib9400","doi-asserted-by":"crossref","first-page":"541","DOI":"10.1016\/j.tourman.2016.01.001","article-title":"\"Travel web-site design: Information task-fit, service quality and purchase intention.\"","volume":"54","author":"Dedeke","year":"2016","journal-title":"Tourism Management"},{"key":"10.1016\/j.procs.2024.06.211_bib9401","doi-asserted-by":"crossref","first-page":"189","DOI":"10.1016\/j.ijhm.2018.10.011","article-title":"\"The information quality and source credibility matter in customers\u2019 evaluation toward food O2O commerce.\"","volume":"78","author":"Kang","year":"2019","journal-title":"International Journal of Hospitality Management"},{"issue":"2","key":"10.1016\/j.procs.2024.06.211_bib9402","doi-asserted-by":"crossref","first-page":"145","DOI":"10.1002\/asi.10017","article-title":"\"Judgment of information quality and cognitive authority in the Web.\"","volume":"53","author":"Rieh","year":"2002","journal-title":"Journal of the American society for information science and technology"},{"issue":"7","key":"10.1016\/j.procs.2024.06.211_bib9403","doi-asserted-by":"crossref","first-page":"1165","DOI":"10.1080\/02642060903433997","article-title":"Internet banking loyalty: evaluating the role of trust, satisfaction, perceived risk and frequency of use.","volume":"31","author":"Aldas-Manzano","year":"2011","journal-title":"The Service Industries Journal"},{"key":"10.1016\/j.procs.2024.06.211_bib9404","unstructured":"Yang S. Mok and Hyoung Gil Kim (2016) \u201cThe Influence of the Direction of Online Word-of-Mouth Information On Usefulness of Information and Purchase Intention: Focusing on Moderating Effect Involvement\u201d International Conference on Business and Economics), pp. 545-546."},{"issue":"3","key":"10.1016\/j.procs.2024.06.211_bib9405","doi-asserted-by":"crossref","first-page":"221","DOI":"10.1016\/j.intmar.2009.04.009","article-title":"\"The Impact of Website Quality on Information Quality, Value, and Loyalty Intentions in Apparel Retailing.\"","volume":"23","author":"Kim","year":"2009","journal-title":"Journal of Interactive Marketing"},{"issue":"23-24","key":"10.1016\/j.procs.2024.06.211_bib9406","doi-asserted-by":"crossref","first-page":"2882","DOI":"10.1177\/00405175211016559","article-title":"\"Effect of online shopping experience on customer loyalty in apparel business-to-consumer ecommerce.\"","volume":"91","author":"Yin","year":"2021","journal-title":"Textile Research Journal"},{"issue":"3\/4","key":"10.1016\/j.procs.2024.06.211_bib9407","doi-asserted-by":"crossref","first-page":"320","DOI":"10.1108\/03090560910935451","article-title":"\"The emergence of counterfeit trade: a literature review.\"","volume":"43","author":"Staake","year":"2009","journal-title":"European Journal of Marketing"},{"key":"10.1016\/j.procs.2024.06.211_bib9408","first-page":"54","article-title":"\"Commodity quality and aesthetic value in market competition.\"","volume":"12","author":"Liu","year":"2010","journal-title":"China Circulation Economy"},{"issue":"1","key":"10.1016\/j.procs.2024.06.211_bib9409","doi-asserted-by":"crossref","first-page":"25","DOI":"10.30892\/gss.1003-045","article-title":"\"The appearance of product innovation in the life of a Hungarian SMEs in the global market of sporting goods-implications from a research.\"","volume":"10","author":"M\u00f3rik","year":"2019","journal-title":"Geosport for Society"},{"key":"10.1016\/j.procs.2024.06.211_bib9410","doi-asserted-by":"crossref","unstructured":"Levrini, Gabriel R. D., and Jeffman Dos Santos, Mirela. (2021). \u201cThe Influence of Price on Purchase Intentions: Comparative Study between Cognitive, Sensory, and Neurophysiological Experiments.\u201d Behavioral Sciences 11(2): 16. https:\/\/2.zoppoz.workers.dev:443\/https\/doi.org\/10.3390\/bs11020016","DOI":"10.3390\/bs11020016"},{"key":"10.1016\/j.procs.2024.06.211_bib9411","unstructured":"Iso, International Organization for Standardization. (1998) \"9241-11. Ergonomic requirements for office work with visual display terminals (VDTs).\" The international organization for standardization 45 (9)."},{"issue":"4","key":"10.1016\/j.procs.2024.06.211_bib9412","doi-asserted-by":"crossref","first-page":"319","DOI":"10.1207\/s15327051hci1904_2","article-title":"\"The interplay of beauty, goodness, and usability in interactive products.\"","volume":"19","author":"Hassenzahl","year":"2004","journal-title":"Human-Computer Interaction"},{"key":"10.1016\/j.procs.2024.06.211_bib9413","doi-asserted-by":"crossref","unstructured":"Dachyar, Muhammad, and Banjarnahor, Liska. (2017). \u201cFactors influencing purchase intention towards consumer-to-consumer e-commerce.\u201d Intangible Capital 13(5): 948. https:\/\/2.zoppoz.workers.dev:443\/https\/doi.org\/10.3926\/ic.1119","DOI":"10.3926\/ic.1119"},{"key":"10.1016\/j.procs.2024.06.211_bib9414","doi-asserted-by":"crossref","unstructured":"Heijden, Hans V., Verhagen, Tibert, and Creemers, Marcel. (2003). \u201cUnderstanding online purchase intentions: Contributions from technology and trust perspectives.\u201d European Journal of Information System 12(1): 41-48. https:\/\/2.zoppoz.workers.dev:443\/https\/doi.org\/10.1057\/palgrave.ejis.3000445","DOI":"10.1057\/palgrave.ejis.3000445"},{"key":"10.1016\/j.procs.2024.06.211_bib9415","doi-asserted-by":"crossref","unstructured":"Pavlou, Liang, and Xue. (2007). \u201cUnderstanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal-Agent Perspective.\u201d MIS Quarterly 31(1): 105. https:\/\/2.zoppoz.workers.dev:443\/https\/doi.org\/10.2307\/25148783","DOI":"10.2307\/25148783"},{"issue":"2","key":"10.1016\/j.procs.2024.06.211_bib9416","doi-asserted-by":"crossref","first-page":"175","DOI":"10.2478\/minib-2019-0035","article-title":"\"Understanding factors influencing consumers online purchase intention via mobile app: perceived ease of use, perceived usefulness, system quality, information quality, and service quality.\"","volume":"32","author":"Hanjaya","year":"2019","journal-title":"Marketing of Scientific and Research Organizations"},{"issue":"2","key":"10.1016\/j.procs.2024.06.211_bib9417","doi-asserted-by":"crossref","first-page":"544","DOI":"10.1016\/j.dss.2007.07.001","article-title":"\"A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents.\"","volume":"44","author":"Kim","year":"2008","journal-title":"Decision Support Systems"},{"issue":"4","key":"10.1016\/j.procs.2024.06.211_bib9418","doi-asserted-by":"crossref","first-page":"619","DOI":"10.1016\/j.jretconser.2013.11.006","article-title":"\"How to reduce perceived risk when buying online: The interactions between intangibility, product knowledge, brand familiarity, privacy and security concerns.\"","volume":"21","author":"Nepomuceno","year":"2014","journal-title":"Journal of Retailing and Consumer Services"},{"key":"10.1016\/j.procs.2024.06.211_bib9419","doi-asserted-by":"crossref","first-page":"272","DOI":"10.1016\/j.chb.2014.10.020","article-title":"\"The joint moderating role of trust propensity and gender on consumers\u2019 online shopping behavior.\"","volume":"43","author":"Chen","year":"2015","journal-title":"Computers in Human Behavior"},{"issue":"4","key":"10.1016\/j.procs.2024.06.211_bib9420","doi-asserted-by":"crossref","first-page":"111","DOI":"10.3390\/socsci8040111","article-title":"\"Googling fashion: forecasting fashion consumer behaviour using google trends.\"","volume":"8","author":"Silva","year":"2019","journal-title":"Social Sciences"},{"key":"10.1016\/j.procs.2024.06.211_bib9421","doi-asserted-by":"crossref","unstructured":"Choudhury, Koushik. (2013). \u201cService quality and customers\u2019 purchase intentions: an empirical study of the Indian banking sector.\u201d International Journal of Bank Marketing 31(7): 529-543. https:\/\/2.zoppoz.workers.dev:443\/https\/doi.org\/10.1108\/ijbm-02-2013-0009","DOI":"10.1108\/IJBM-02-2013-0009"},{"key":"10.1016\/j.procs.2024.06.211_bib9422","first-page":"158","article-title":"\"Construction and empirical evidence of service quality evaluation system for cross-border e-commerce in the context of digital economy.\"","volume":"13","author":"Chuang","year":"2022","journal-title":"Research in Business Economics"},{"key":"10.1016\/j.procs.2024.06.211_bib9423","unstructured":"Chang, Yanli and Gao, Xueyan. (2020). \u201cA study on consumers\u2019 intention to transfer behavior among imported cross-border e-commerce platforms.\u201d Times Business & Economics (28): 27-29. doi:10.19463\/j.cnki.sdjm.2020.28.009"},{"key":"10.1016\/j.procs.2024.06.211_bib9424","unstructured":"Cui, Xiao-ting and Qu, Hong-jian. (2021). \u201cImpact of clothing cross-border e-commerce platform\u2019service quality on repurchase willingness.\u201d Journal of Donghua University (Natural Science Edition) 4: 123-134. doi:10.19886\/j.cnki.dhdz. 2020.0031."},{"issue":"3","key":"10.1016\/j.procs.2024.06.211_bib9425","doi-asserted-by":"crossref","first-page":"250","DOI":"10.1177\/1938965515615685","article-title":"\"The influence of embedded social media channels on travelers\u2019 gratifications, satisfaction, and purchase intentions.\"","volume":"57","author":"Aluri","year":"2016","journal-title":"Cornell Hospitality Quarterly"},{"key":"10.1016\/j.procs.2024.06.211_bib9426","doi-asserted-by":"crossref","first-page":"135","DOI":"10.1016\/j.jretconser.2017.07.010","article-title":"\"What factors determine e-satisfaction and consumer spending in e-commerce retailing?\"","volume":"39","author":"Nisar","year":"2017","journal-title":"Journal of Retailing and Consumer Services"}],"container-title":["Procedia Computer Science"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/2.zoppoz.workers.dev:443\/https\/api.elsevier.com\/content\/article\/PII:S1877050924014546?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/2.zoppoz.workers.dev:443\/https\/api.elsevier.com\/content\/article\/PII:S1877050924014546?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2025,4,12]],"date-time":"2025-04-12T23:28:53Z","timestamp":1744500533000},"score":1,"resource":{"primary":{"URL":"https:\/\/2.zoppoz.workers.dev:443\/https\/linkinghub.elsevier.com\/retrieve\/pii\/S1877050924014546"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024]]},"references-count":37,"alternative-id":["S1877050924014546"],"URL":"https:\/\/2.zoppoz.workers.dev:443\/https\/doi.org\/10.1016\/j.procs.2024.06.211","relation":{},"ISSN":["1877-0509"],"issn-type":[{"value":"1877-0509","type":"print"}],"subject":[],"published":{"date-parts":[[2024]]},"assertion":[{"value":"Elsevier","name":"publisher","label":"This article is maintained by"},{"value":"Clicks vs. bricks: Exploring the critical success factors for consumer purchase intention in e-commerce","name":"articletitle","label":"Article Title"},{"value":"Procedia Computer Science","name":"journaltitle","label":"Journal Title"},{"value":"https:\/\/2.zoppoz.workers.dev:443\/https\/doi.org\/10.1016\/j.procs.2024.06.211","name":"articlelink","label":"CrossRef DOI link to publisher maintained version"},{"value":"article","name":"content_type","label":"Content Type"},{"value":"\u00a9 2024 The Author(s). Published by Elsevier B.V.","name":"copyright","label":"Copyright"}]}}