{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,8,26]],"date-time":"2026-08-26T04:35:52Z","timestamp":1787718952499,"version":"build-2784847793"},"reference-count":155,"publisher":"Informa UK Limited","issue":"3","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Human\u2013Computer Interaction"],"published-print":{"date-parts":[[2012,7]]},"DOI":"10.1080\/07370024.2011.646927","type":"journal-article","created":{"date-parts":[[2026,2,12]],"date-time":"2026-02-12T20:37:45Z","timestamp":1770928665000},"page":"235-276","source":"Crossref","is-referenced-by-count":12,"title":["It's a Pleasure Buying Here: The Effects of Web-Store Design on Consumers' Emotions and Attitudes"],"prefix":"10.1080","volume":"27","author":[{"given":"Talya","family":"Porat","sequence":"first","affiliation":[{"name":"Ben-Gurion University of the Negev","place":["Israel"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Noam","family":"Tractinsky","sequence":"additional","affiliation":[{"name":"Ben-Gurion University of the Negev","place":["Israel"]}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"301","published-online":{"date-parts":[[2012,8,22]]},"reference":[{"key":"e_1_3_6_2_1","doi-asserted-by":"publisher","DOI":"10.1037\/0033-2909.103.3.411"},{"key":"e_1_3_6_3_1","doi-asserted-by":"publisher","DOI":"10.2307\/428136"},{"key":"e_1_3_6_4_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0148-2963(99)00011-9"},{"key":"e_1_3_6_5_1","doi-asserted-by":"publisher","DOI":"10.1016\/0022-4359(95)90012-8"},{"key":"e_1_3_6_6_1","doi-asserted-by":"publisher","DOI":"10.1177\/0092070399272005"},{"key":"e_1_3_6_7_1","first-page":"445","article-title":"An experimental approach to making retail store environmental decisions","volume":"68","author":"Baker J.","year":"1992","unstructured":"Baker , J. , Grewal , D. and Levy , M. 1992 . An experimental approach to making retail store environmental decisions . Journal of Retailing , 68 : 445 \u2013 460 .","journal-title":"Journal of Retailing"},{"key":"e_1_3_6_8_1","doi-asserted-by":"crossref","first-page":"527","DOI":"10.4135\/9781848608283.n22","volume-title":"Handbook of marketing","author":"Barwise P.","year":"2002","unstructured":"Barwise , P. , Elberse , A. and Hammond , K. 2002 . \u201c Marketing and the Internet. \u201d . In Handbook of marketing Edited by: Weitz , B. and Wensley , R. 527 \u2013 557 . London , , UK : Sage. ."},{"key":"e_1_3_6_9_1","doi-asserted-by":"publisher","DOI":"10.1002\/mar.4220090502"},{"key":"e_1_3_6_10_1","volume-title":"Aesthetics and psychobiology","author":"Berlyne D. E.","year":"1971","unstructured":"Berlyne , D. E. 1971 . Aesthetics and psychobiology New York , NY : Appleton-Century Crofts. ."},{"key":"e_1_3_6_11_1","doi-asserted-by":"publisher","DOI":"10.1145\/353360.353371"},{"key":"e_1_3_6_12_1","doi-asserted-by":"publisher","DOI":"10.2224\/sbp.1983.11.2.61"},{"key":"e_1_3_6_13_1","doi-asserted-by":"publisher","DOI":"10.2307\/1252042"},{"key":"e_1_3_6_14_1","doi-asserted-by":"publisher","DOI":"10.2307\/1252116"},{"key":"e_1_3_6_15_1","first-page":"251","volume-title":"Handbook of human\u2013computer interaction","author":"Brave S.","year":"2003","unstructured":"Brave , S. and Nass , C. 2003 . \u201c Emotion in human\u2013computer interaction. \u201d . In Handbook of human\u2013computer interaction Edited by: Jacko , J. and Sears , A. 251 \u2013 271 . Mahwah , NJ : Erlbaum. ."},{"key":"e_1_3_6_16_1","first-page":"122","article-title":"The four dimensional impact of color on shoppers' emotions","volume":"31","author":"Brengman M.","year":"2004","unstructured":"Brengman , M. and Geuens , M. 2004 . The four dimensional impact of color on shoppers' emotions . Advances in Consumer Research , 31 : 122 \u2013 128 .","journal-title":"Advances in Consumer Research"},{"key":"e_1_3_6_17_1","doi-asserted-by":"crossref","first-page":"457","DOI":"10.1201\/b15703-22","volume-title":"User centered system design","author":"Brown J. S.","year":"1986","unstructured":"Brown , J. S. 1986 . \u201c From cognitive to social ergonomics and beyond. \u201d . In User centered system design Edited by: Norman , D. A. and Draper , S. W. 457 \u2013 486 . London : Erlbaum. ."},{"key":"e_1_3_6_18_1","doi-asserted-by":"publisher","DOI":"10.1145\/223500.223513"},{"key":"e_1_3_6_19_1","volume-title":"Structural equation modeling with AMOS, basic concepts, applications and programming","author":"Byrne B. M.","year":"2001","unstructured":"Byrne , B. M. 2001 . Structural equation modeling with AMOS, basic concepts, applications and programming Mahwah , NJ : Erlbaum. ."},{"key":"e_1_3_6_20_1","volume-title":"The psychology of human computer interaction","author":"Card S. K.","year":"1983","unstructured":"Card , S. K. , Thomas , T. P. and Newell , A. 1983 . The psychology of human computer interaction Hillsdale , NJ : Erlbaum. ."},{"key":"e_1_3_6_21_1","first-page":"411","article-title":"The impact of mood on time perception, memorization, and acceptance of waiting","volume":"121","author":"Chebat J.-C.","year":"1995","unstructured":"Chebat , J.-C. , Gelinas-Chebat , C. , Vaninski , A. and Filiatrault , P. 1995 . The impact of mood on time perception, memorization, and acceptance of waiting . Genetic, Social, and General Psychology Monographs , 121 : 411 \u2013 424 .","journal-title":"Genetic, Social, and General Psychology Monographs"},{"key":"e_1_3_6_22_1","volume-title":"Watches tell more than time","author":"Coates D.","year":"2003","unstructured":"Coates , D. 2003 . Watches tell more than time New York , NY : McGraw-Hill. ."},{"key":"e_1_3_6_23_1","doi-asserted-by":"publisher","DOI":"10.2307\/249688"},{"key":"e_1_3_6_24_1","doi-asserted-by":"publisher","DOI":"10.1016\/0148-2963(94)90014-0"},{"key":"e_1_3_6_25_1","first-page":"319","volume-title":"MIS Quarterly","author":"Davis F. D.","year":"1989","unstructured":"Davis , F. D. September 1989 . \u201c Perceived usefulness, perceived ease-of-use, and user acceptance of information technology. \u201d . In MIS Quarterly September , 319 \u2013 340 ."},{"key":"e_1_3_6_26_1","volume-title":"Management information systems: conceptual foundations, structure, and development,","author":"Davis G. B.","year":"1984","unstructured":"Davis , G. B. and Olson , M. H. 1984 . Management information systems: conceptual foundations, structure, and development, , 2nd ed. New York , NY : McGraw-Hill. .","edition":"2"},{"key":"e_1_3_6_27_1","first-page":"408","article-title":"Shopping motives, emotional states and retail outcomes","volume":"60","author":"Dawson S.","year":"1990","unstructured":"Dawson , S. , Bloch , P. H. and Ridgway , N. M. 1990 . Shopping motives, emotional states and retail outcomes . Journal of Retailing , 60 : 408 \u2013 427 .","journal-title":"Journal of Retailing"},{"key":"e_1_3_6_28_1","series-title":"Doctoral dissertation","volume-title":"Designing emotions","author":"Desmet P. M. A.","year":"2002","unstructured":"Desmet , P. M. A. 2002 . Designing emotions , Doctoral dissertation Delft : Delft University of Technology. ."},{"key":"e_1_3_6_29_1","doi-asserted-by":"publisher","DOI":"10.1016\/0022-4359(94)90037-X"},{"key":"e_1_3_6_30_1","doi-asserted-by":"publisher","DOI":"10.1016\/0022-4359(94)90037-X"},{"key":"e_1_3_6_31_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0148-2963(99)00087-9"},{"key":"e_1_3_6_32_1","doi-asserted-by":"publisher","DOI":"10.1002\/mar.10064"},{"key":"e_1_3_6_33_1","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222220303"},{"key":"e_1_3_6_34_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.74.4.967"},{"key":"e_1_3_6_35_1","doi-asserted-by":"publisher","DOI":"10.1111\/1467-8721.00003"},{"key":"e_1_3_6_36_1","volume-title":"Introduction to the aesthetic attitude","author":"Fenner D. E. W.","year":"1996","unstructured":"Fenner , D. E. W. 1996 . Introduction to the aesthetic attitude Atlantic Highlands , NJ : Humanities Press. ."},{"key":"e_1_3_6_37_1","doi-asserted-by":"publisher","DOI":"10.1002\/mar.20079"},{"key":"e_1_3_6_38_1","volume-title":"Proceedings of the 2004 conference on Designing Interactive Systems (DIS 04): Processes, practices, methods, and techniques","author":"Forlizzi J.","unstructured":"Forlizzi , J. and Battarbee , K. Understanding experience in interactive systems . Proceedings of the 2004 conference on Designing Interactive Systems (DIS 04): Processes, practices, methods, and techniques . New York , NY : ACM. ."},{"key":"e_1_3_6_39_1","doi-asserted-by":"publisher","DOI":"10.1080\/095939697342996"},{"key":"e_1_3_6_40_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0148-2963(98)00018-6"},{"key":"e_1_3_6_41_1","doi-asserted-by":"publisher","DOI":"10.1109\/TSE.1985.232520"},{"key":"e_1_3_6_42_1","volume-title":"The effects of flightdeck display interface aesthetics on pilot performance and workload","author":"Gannon K. M.","year":"2005","unstructured":"Gannon , K. M. 2005 . The effects of flightdeck display interface aesthetics on pilot performance and workload Tempe : Arizona State University. . (Unpublished doctoral dissertation)"},{"key":"e_1_3_6_43_1","doi-asserted-by":"publisher","DOI":"10.1006\/jesp.1996.0016"},{"key":"e_1_3_6_44_1","doi-asserted-by":"publisher","DOI":"10.2307\/3151364"},{"key":"e_1_3_6_45_1","first-page":"408","volume-title":"Advances in consumer research","author":"Gardner M. P.","year":"1987","unstructured":"Gardner , M. P. and Hill , R. 1987 . \u201c The buying process: effects of and on consumer mood states. \u201d . In Advances in consumer research Edited by: Wallendorf , M. and Anderson , P. Vol. 14 , 408 \u2013 410 . Ann Arbor , MI : Association for Consumer Research. ."},{"key":"e_1_3_6_46_1","doi-asserted-by":"publisher","DOI":"10.1080\/0959396032000069568"},{"key":"e_1_3_6_47_1","doi-asserted-by":"publisher","DOI":"10.1509\/jmkr.41.2.215.28668"},{"key":"e_1_3_6_48_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.64.6.1029"},{"key":"e_1_3_6_49_1","doi-asserted-by":"publisher","DOI":"10.1016\/0167-8116(94)90022-1"},{"key":"e_1_3_6_50_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2002.08.001"},{"key":"e_1_3_6_51_1","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1007\/1-4020-2967-5_4","volume-title":"Funology: From usability to enjoyment","author":"Hassenzahl M.","year":"2003","unstructured":"Hassenzahl , M. 2003 . \u201c The thing and I: Understanding the relationship between user and product. \u201d . In Funology: From usability to enjoyment Edited by: Blythe , M. , Overbeeke , C. , Monk , A. F. and Wright , P. C. 31 \u2013 42 . Dordrecht , , the Netherlands : Kluwer. ."},{"key":"e_1_3_6_52_1","doi-asserted-by":"publisher","DOI":"10.1080\/07370024.2010.500139"},{"key":"e_1_3_6_53_1","doi-asserted-by":"publisher","DOI":"10.1080\/01449290500330331"},{"key":"e_1_3_6_54_1","doi-asserted-by":"publisher","DOI":"10.1016\/S1057-7408(08)80021-6"},{"key":"e_1_3_6_55_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2005.06.002"},{"key":"e_1_3_6_56_1","first-page":"617","volume-title":"Proceedings of CHI 2007: Vol. 1","author":"Hornb\u00e6k K.","unstructured":"Hornb\u00e6k , K. and Law , E. L. Meta-analysis of correlations among usability measures . Proceedings of CHI 2007: Vol. 1 . pp. 617 \u2013 626 . San Jose , CA : ACM Press. ."},{"key":"e_1_3_6_57_1","volume-title":"\u201cOnline shopping, Internet users like the convenience but worry about the security of their financial information\u201d.","author":"Horrigan J. B.","year":"2008","unstructured":"Horrigan , J. B. February 13 2008 . \u201cOnline shopping, Internet users like the convenience but worry about the security of their financial information\u201d. February 13 , Pew Internet & American Life Project. . Available from https:\/\/2.zoppoz.workers.dev:443\/http\/www.pewinternet.org\/pdfs\/PIP Online%20Shopping.pdf"},{"key":"e_1_3_6_58_1","volume-title":"Consumer behavior,","author":"Hoyer W. D.","year":"2001","unstructured":"Hoyer , W. D. and MacInnis , D. J. 2001 . Consumer behavior, , 2nd ed. Boston , MA : Houghton Mifflin. .","edition":"2"},{"key":"e_1_3_6_59_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0378-7206(03)00024-7"},{"key":"e_1_3_6_60_1","doi-asserted-by":"publisher","DOI":"10.1207\/S15327663JCP1102_01"},{"key":"e_1_3_6_61_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.1070.0124"},{"key":"e_1_3_6_62_1","volume-title":"The theory of architecture: Concepts, themes, and practices","author":"Johnson P-A.","year":"1994","unstructured":"Johnson , P-A. 1994 . The theory of architecture: Concepts, themes, and practices New York , NY : Van Nostrand Reinhold. ."},{"key":"e_1_3_6_63_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0003-6870(97)00022-7"},{"key":"e_1_3_6_64_1","doi-asserted-by":"publisher","DOI":"10.1509\/jmkg.2006.70.1.107"},{"key":"e_1_3_6_65_1","doi-asserted-by":"publisher","DOI":"10.2307\/25148832"},{"key":"e_1_3_6_66_1","doi-asserted-by":"publisher","DOI":"10.1037\/h0032590"},{"key":"e_1_3_6_67_1","doi-asserted-by":"crossref","first-page":"45","DOI":"10.1017\/CBO9780511571213.006","volume-title":"Environmental aesthetics: Theory, research, and applications","author":"Kaplan S.","year":"1988","unstructured":"Kaplan , S. 1988 . \u201c Perception and landscape: Conceptions and misconceptions. \u201d . In Environmental aesthetics: Theory, research, and applications Edited by: Nasar , J. L. 45 \u2013 55 . New York , NY : Cambridge University Press. ."},{"key":"e_1_3_6_68_1","doi-asserted-by":"publisher","DOI":"10.1002\/(SICI)1520-6793(199901)16:1<35::AID-MAR3>3.0.CO;2-U"},{"key":"e_1_3_6_69_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2003.06.002"},{"key":"e_1_3_6_70_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.13.3.239.79"},{"key":"e_1_3_6_71_1","doi-asserted-by":"publisher","DOI":"10.1006\/ijhc.1999.0344"},{"key":"e_1_3_6_72_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0148-2963(97)00062-3"},{"key":"e_1_3_6_73_1","doi-asserted-by":"publisher","DOI":"10.1080\/10705511.2012.687667"},{"key":"e_1_3_6_74_1","first-page":"141","volume-title":"Emotions in the workplace: Theory, research and practice","author":"Kluger A.","year":"2000","unstructured":"Kluger , A. and Rafaeli , A. 2000 . \u201c The three dimensions of affective reactions to physical appearance. \u201d . In Emotions in the workplace: Theory, research and practice Edited by: Ashkanasy , N. , Hartel , C. and Zerbe , W. 141 \u2013 156 . Westport , CT : Quorum Books. ."},{"key":"e_1_3_6_75_1","first-page":"48","article-title":"Atmosphere as a marketing tool","volume":"49","author":"Kotler P.","year":"1973","unstructured":"Kotler , P. 1973 . Atmosphere as a marketing tool . Journal of Retailing , 49 : 48 \u2013 64 .","journal-title":"Journal of Retailing"},{"key":"e_1_3_6_76_1","doi-asserted-by":"publisher","DOI":"10.1108\/eb039054"},{"key":"e_1_3_6_77_1","doi-asserted-by":"publisher","DOI":"10.1080\/10864415.2001.11044233"},{"key":"e_1_3_6_78_1","volume-title":"A history of architectural theory: from vitruvius to the present","author":"Kruft H.-W.","year":"1994","unstructured":"Kruft , H.-W. 1994 . A history of architectural theory: from vitruvius to the present New York , NY : Zwemmer and Princeton Architectural Press. ."},{"key":"e_1_3_6_79_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2003.09.002"},{"key":"e_1_3_6_80_1","first-page":"85","article-title":"Product category dependent consumer preferences for online and offline shopping features and their influence on multichannel retail alliances","volume":"4","author":"Levin A. M.","year":"2003","unstructured":"Levin , A. M. , Levin , I. P. and Heath , C. E. 2003 . Product category dependent consumer preferences for online and offline shopping features and their influence on multichannel retail alliances . Journal of Electronic Commerce Research , 4 : 85 \u2013 93 .","journal-title":"Journal of Electronic Commerce Research"},{"key":"e_1_3_6_81_1","volume-title":"Retailing management,","author":"Levy M.","year":"1998","unstructured":"Levy , M. and Weitz , B. A. 1998 . Retailing management, , 3rd ed. Boston , MA : Irwin\/McGraw-Hill. .","edition":"3"},{"key":"e_1_3_6_82_1","first-page":"149","volume-title":"Electronic customer relationship management systems","author":"Li N.","year":"2006","unstructured":"Li , N. and Zhang , P. 2006 . \u201c What makes customers shop online?. \u201d . In Electronic customer relationship management systems Edited by: Fjermestad , J. and Romano , N. C. Jr. 149 \u2013 176 . Armonk , NY : M.E. Sharpe. ."},{"key":"e_1_3_6_83_1","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222230210"},{"key":"e_1_3_6_84_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0953-5438(02)00063-2"},{"key":"e_1_3_6_85_1","doi-asserted-by":"publisher","DOI":"10.1080\/01449290500330448"},{"key":"e_1_3_6_86_1","doi-asserted-by":"publisher","DOI":"10.2501\/JAR-41-3-15-23"},{"key":"e_1_3_6_87_1","doi-asserted-by":"publisher","DOI":"10.1037\/1082-989X.7.1.83"},{"key":"e_1_3_6_88_1","first-page":"275","volume-title":"Contemporary psychometrics","author":"Marsh H. W.","year":"2005","unstructured":"Marsh , H. W. , Hau , K. T. and Grayson , D. 2005 . \u201c Goodness of fit evaluation in structural equation modeling. \u201d . In Contemporary psychometrics Edited by: Maydeu-Olivares , A. and McCardle , J. 275 \u2013 340 . Mahwah , NJ : Erlbaum. ."},{"key":"e_1_3_6_89_1","first-page":"47","article-title":"The personality of the retail store","volume":"36","author":"Martineau P.","year":"1958","unstructured":"Martineau , P. 1958 . The personality of the retail store . Harvard Business Review , 36 : 47 \u2013 55 .","journal-title":"Harvard Business Review"},{"key":"e_1_3_6_90_1","first-page":"3","volume-title":"The information systems research challenge: Experimental research methods","author":"Mason R. O.","year":"1989","unstructured":"Mason , R. O. 1989 . \u201c MIS experiments: A pragmatic perspective. \u201d . In The information systems research challenge: Experimental research methods Edited by: Benbasat , I. Vol. 2 , 3 \u2013 20 . Boston , MA : Harvard Business School Research Colloquium, Harvard Business School. ."},{"key":"e_1_3_6_91_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.13.3.296.76"},{"key":"e_1_3_6_92_1","first-page":"339","article-title":"Framework for a comprehensive description and measurement of emotional states","volume":"121","author":"Mehrabian A.","year":"1995","unstructured":"Mehrabian , A. 1995 . Framework for a comprehensive description and measurement of emotional states . Genetic, Social, and General Psychology Monographs , 121 : 339 \u2013 361 .","journal-title":"Genetic, Social, and General Psychology Monographs"},{"key":"e_1_3_6_93_1","doi-asserted-by":"publisher","DOI":"10.1037\/0033-2909.84.5.888."},{"key":"e_1_3_6_94_1","first-page":"461","article-title":"Emotional correlates of preferences for situation-activity combinations in everyday life","volume":"123","author":"Mehrabian A.","year":"1997","unstructured":"Mehrabian , A. , Wihardja , C. and Ljunggren , E. 1997 . Emotional correlates of preferences for situation-activity combinations in everyday life . Genetic, Social, and General Psychology Monographs , 123 : 461 \u2013 477 .","journal-title":"Genetic, Social, and General Psychology Monographs"},{"key":"e_1_3_6_95_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0022-4359(01)00064-1"},{"key":"e_1_3_6_96_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2003.07.004"},{"key":"e_1_3_6_97_1","doi-asserted-by":"publisher","DOI":"10.1086\/209068"},{"key":"e_1_3_6_98_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2010.05.006"},{"key":"e_1_3_6_99_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0148-2963(03)00143-7"},{"key":"e_1_3_6_100_1","doi-asserted-by":"publisher","DOI":"10.2307\/25148805"},{"key":"e_1_3_6_101_1","first-page":"98","article-title":"HCI research issues in electronic commerce","volume":"3","author":"Nah F.","year":"2002","unstructured":"Nah , F. and Davis , S. A. 2002 . HCI research issues in electronic commerce . Journal of Electronic Commerce Research , 3 : 98 \u2013 113 .","journal-title":"Journal of Electronic Commerce Research"},{"key":"e_1_3_6_102_1","doi-asserted-by":"crossref","first-page":"275","DOI":"10.1017\/CBO9780511571213.026","volume-title":"Environmental aesthetics: Theory, research, and applications","author":"Nasar J. L.","year":"1988","unstructured":"Nasar , J. L. 1988 . \u201c Perception and evaluation of residential street scenes. \u201d . In Environmental aesthetics: Theory, research, and applications Edited by: Nasar , J. L. 275 \u2013 289 . Cambridge , , UK : Cambridge University Press. ."},{"key":"e_1_3_6_103_1","doi-asserted-by":"publisher","DOI":"10.1086\/259630"},{"key":"e_1_3_6_104_1","doi-asserted-by":"publisher","DOI":"10.1086\/260231"},{"key":"e_1_3_6_105_1","doi-asserted-by":"publisher","DOI":"10.1016\/B978-0-08-052029-2.50007-3"},{"key":"e_1_3_6_106_1","volume-title":"Designing Web usability: The practice of simplicity","author":"Nielsen J.","year":"2000","unstructured":"Nielsen , J. 2000 . Designing Web usability: The practice of simplicity Indianapolis , IN : New Riders Publishing. ."},{"key":"e_1_3_6_107_1","first-page":"36","volume-title":"Interactions","author":"Norman D. A.","year":"2002","unstructured":"Norman , D. A. July-August 2002 . \u201c Emotion and design: Attractive things work better. \u201d . In Interactions July-August , 36 \u2013 42 ."},{"key":"e_1_3_6_108_1","doi-asserted-by":"publisher","DOI":"10.1145\/985600.966013"},{"key":"e_1_3_6_109_1","doi-asserted-by":"publisher","DOI":"10.1207\/s15327590ijhc1901_3"},{"key":"e_1_3_6_110_1","first-page":"712","volume-title":"12th International Conference on Human\u2013Computer Interaction (HCI) 2007","author":"Porat T.","unstructured":"Porat , T. , Liss , R. and Tractinsky , N. E-stores design: The influence of e-store design and product type on consumers' emotions and attitudes . 12th International Conference on Human\u2013Computer Interaction (HCI) 2007 . July 22\u201327 , Beijing . pp. 712 \u2013 721 ."},{"key":"e_1_3_6_111_1","volume-title":"Proceedings of the Fifth Conference on Design & Emotion 2006","author":"Porat T.","unstructured":"Porat , T. and Tractinsky , N. The effects of perceived web-store characteristics on consumers' affective states and attitudes towards the store . Proceedings of the Fifth Conference on Design & Emotion 2006 . September . G\u00f6teborg , , Sweden : Chalmers University of Technology. ."},{"key":"e_1_3_6_112_1","first-page":"142","volume-title":"Affect and emotion in HCI, LNCS 4868","author":"Porat T.","year":"2008","unstructured":"Porat , T. and Tractinsky , N. 2008a . \u201c Affect as a mediator between web-store design and consumers' attitudes toward the store. \u201d . In Affect and emotion in HCI, LNCS 4868 Edited by: Peter , C. and Beale , R. 142 \u2013 153 . Berlin , , Germany : Springer-Verlag. ."},{"key":"e_1_3_6_113_1","first-page":"286","volume-title":"Design & emotion","author":"Porat T.","year":"2008","unstructured":"Porat , T. and Tractinsky , N. 2008b . \u201c The effects of perceived web-store design characteristics on consumers' affective states and attitudes towards the store. \u201d . In Design & emotion Edited by: Desmet , P. M. A. , Karlsson , M. A. K. and van Erp , J. 286 \u2013 311 . Cambridge , , UK : Cambridge Scholars Press. ."},{"key":"e_1_3_6_114_1","article-title":"Can good looks guarantee a product's success?","author":"Postrel V.","year":"2001","unstructured":"Postrel , V. 2001 . Can good looks guarantee a product's success? . The New York Times , July 12 Retrieved from https:\/\/2.zoppoz.workers.dev:443\/http\/www.nytimes.com\/2001\/07\/12\/business\/companies\/12SCEN.html","journal-title":"The New York Times"},{"key":"e_1_3_6_115_1","volume-title":"The substance of style: How the rise of aesthetic value is remaking commerce, culture, and consciousness","author":"Postrel V.","year":"2003","unstructured":"Postrel , V. 2003 . The substance of style: How the rise of aesthetic value is remaking commerce, culture, and consciousness New York , NY : Harper Collins. ."},{"key":"e_1_3_6_116_1","doi-asserted-by":"crossref","first-page":"188","DOI":"10.1057\/9780230512559_11","volume-title":"Managing boundaries in organizations: Multiple perspectives","author":"Rafaeli A.","year":"2003","unstructured":"Rafaeli , A. and Vilnai-Yavetz , I. 2003 . \u201c Discerning organizational boundaries through physical artifacts. \u201d . In Managing boundaries in organizations: Multiple perspectives Edited by: Paulsen , N. and Hernes , T. 188 \u2013 210 . Basingstoke , , UK : Palgrave. ."},{"key":"e_1_3_6_117_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.67.3.525"},{"key":"e_1_3_6_118_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2004.07.009"},{"key":"e_1_3_6_119_1","doi-asserted-by":"publisher","DOI":"10.1037\/0033-295X.110.1.145"},{"key":"e_1_3_6_120_1","doi-asserted-by":"publisher","DOI":"10.1037\/0033-2909.125.1.3"},{"key":"e_1_3_6_121_1","doi-asserted-by":"publisher","DOI":"10.1016\/0092-6566(77)90037-X"},{"key":"e_1_3_6_122_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.38.2.311"},{"key":"e_1_3_6_123_1","doi-asserted-by":"publisher","DOI":"10.2307\/3150469"},{"key":"e_1_3_6_124_1","first-page":"14","article-title":"E-tail atmospherics: a critique of the literature and model extension","volume":"5","author":"Sautter P.","year":"2004","unstructured":"Sautter , P. , Hyman , M. R. and Lukosius , V. 2004 . E-tail atmospherics: a critique of the literature and model extension . Journal of Electronic Commerce Research , 5 : 14 \u2013 24 .","journal-title":"Journal of Electronic Commerce Research"},{"key":"e_1_3_6_125_1","doi-asserted-by":"publisher","DOI":"10.1080\/014492900750000063"},{"key":"e_1_3_6_126_1","doi-asserted-by":"publisher","DOI":"10.4324\/9780203471630"},{"key":"e_1_3_6_127_1","first-page":"21","volume-title":"Human factors for informatics usability","author":"Shackel B.","year":"1991","unstructured":"Shackel , B. 1991 . \u201c Usability-context, framework, definition, design and evaluation. \u201d . In Human factors for informatics usability Edited by: Shackel , B. and Richardson , S. J. 21 \u2013 37 . Cambridge , , UK : Cambridge University Press. ."},{"key":"e_1_3_6_128_1","volume-title":"Aesthetics: An introduction to the philosophy of art","author":"Sheppard A.","year":"1987","unstructured":"Sheppard , A. 1987 . Aesthetics: An introduction to the philosophy of art Oxford , , UK : Oxford University Press. ."},{"key":"e_1_3_6_129_1","doi-asserted-by":"publisher","DOI":"10.1002\/(SICI)1520-6793(199707)14:4<361::AID-MAR4>3.0.CO;2-7"},{"key":"e_1_3_6_130_1","volume-title":"Designing the user interface: strategies for effective human\u2013computer interaction,","author":"Shneiderman B.","year":"1998","unstructured":"Shneiderman , B. 1998 . Designing the user interface: strategies for effective human\u2013computer interaction, , 3rd ed. New York , NY : Addison Wesley Longman. .","edition":"3"},{"key":"e_1_3_6_131_1","doi-asserted-by":"publisher","DOI":"10.1177\/014616727800400419"},{"key":"e_1_3_6_132_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2004.09.005"},{"key":"e_1_3_6_133_1","first-page":"380","article-title":"Validation guidelines for IS positivist research","volume":"13","author":"Straub D.","year":"2004","unstructured":"Straub , D. , Boudreau , M. and Gefen , D. 2004 . Validation guidelines for IS positivist research . Communications of the AIS , 13 : 380 \u2013 427 .","journal-title":"Communications of the AIS"},{"key":"e_1_3_6_134_1","first-page":"618","article-title":"Causal direction between perceived enjoyment and perceived ease of use: an alternative approach","volume":"7","author":"Sun H.","year":"2006","unstructured":"Sun , H. and Zhang , P. 2006 . Causal direction between perceived enjoyment and perceived ease of use: an alternative approach . Journal of AIS , 7 : 618 \u2013 645 .","journal-title":"Journal of AIS"},{"key":"e_1_3_6_135_1","doi-asserted-by":"publisher","DOI":"10.1086\/209348"},{"key":"e_1_3_6_136_1","volume-title":"Proceedings of the 25th Annual International Conference on Information Systems (ICIS)","author":"Tractinsky N.","unstructured":"Tractinsky , N. Towards the study of aesthetics in information technology . Proceedings of the 25th Annual International Conference on Information Systems (ICIS) . Washington , DC . Retreived from https:\/\/2.zoppoz.workers.dev:443\/http\/aisel.aisnet.org\/icis2004\/62"},{"key":"e_1_3_6_137_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2006.06.009"},{"key":"e_1_3_6_138_1","first-page":"1","article-title":"Towards a conceptual framework for the study of web-store aesthetics in e-retailing: Some theoretical implications","volume":"11","author":"Tractinsky N.","year":"2007","unstructured":"Tractinsky , N. and Lowengart , O. 2007 . Towards a conceptual framework for the study of web-store aesthetics in e-retailing: Some theoretical implications . Academy of Marketing Science Review , 11 : 1 \u2013 18 .","journal-title":"Academy of Marketing Science Review"},{"key":"e_1_3_6_139_1","doi-asserted-by":"publisher","DOI":"10.3233\/HSM-2001-20204"},{"key":"e_1_3_6_140_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0953-5438(00)00031-X"},{"key":"e_1_3_6_141_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0148-2963(99)00010-7"},{"key":"e_1_3_6_142_1","article-title":"Quarterly retail e-commerce sales 4th quarter","author":"U.S. Department of Commerce","year":"2010","unstructured":"U.S. Department of Commerce . 2010 . Quarterly retail e-commerce sales 4th quarter . U.S. Census Bureau News , February 16","journal-title":"U.S. Census Bureau News"},{"key":"e_1_3_6_143_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0378-7206(02)00079-4"},{"key":"e_1_3_6_144_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2008.09.012"},{"key":"e_1_3_6_145_1","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.1050.0442"},{"key":"e_1_3_6_146_1","first-page":"757","volume-title":"The human-computer interaction handbook","author":"Vergo J.","year":"2003","unstructured":"Vergo , J. , Noronha , S. , Kramer , J. , Lechner , J. and Cofino , T. 2003 . \u201c E-commerce interface design. \u201d . In The human-computer interaction handbook Edited by: Jacko , J. A. and Sears , A. 757 \u2013 771 . Mahwah , NJ : Erlbaum. ."},{"key":"e_1_3_6_147_1","doi-asserted-by":"publisher","DOI":"10.1037\/0033-2909.125.5.601"},{"key":"e_1_3_6_148_1","first-page":"83","article-title":"Manufacturing by design","author":"Whitney D. E.","year":"1988","unstructured":"Whitney , D. E. 1988 . Manufacturing by design . Harvard Business Review , July-August : 83 \u2013 90 .","journal-title":"Harvard Business Review"},{"key":"e_1_3_6_149_1","first-page":"106","volume-title":"AMA educators' conference proceedings","volume":"54","author":"Yalch R. F.","unstructured":"Yalch , R. F. and Spangenberg , E. An environmental psychological study of foreground and background music as retail atmospheric factors . AMA educators' conference proceedings . Edited by: Walle , A. W. Vol. 54 , pp. 106 \u2013 110 . Chicago , IL : American Marketing Association. ."},{"key":"e_1_3_6_150_1","doi-asserted-by":"publisher","DOI":"10.1108\/EUM0000000002502"},{"key":"e_1_3_6_151_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2006.02.007"},{"key":"e_1_3_6_152_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.77.3.600"},{"key":"e_1_3_6_153_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0148-2963(97)00122-7"},{"key":"e_1_3_6_154_1","doi-asserted-by":"publisher","DOI":"10.1086\/208905"},{"key":"e_1_3_6_155_1","first-page":"45","volume-title":"Designing information and organizations with a positive lens","author":"Zhang P.","year":"2008","unstructured":"Zhang , P. 2008 . \u201c Toward a positive design theory: Principles for designing motivating information and communication technology. \u201d . In Designing information and organizations with a positive lens Edited by: Avital , M. , Bolland , R. and Cooperrider , D. 45 \u2013 74 . Elsevier. ."},{"key":"e_1_3_6_156_1","doi-asserted-by":"publisher","DOI":"10.1080\/10864415.2001.11044237"}],"container-title":["Human\u2013Computer Interaction"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/2.zoppoz.workers.dev:443\/https\/www.tandfonline.com\/doi\/pdf\/10.1080\/07370024.2011.646927","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,2,12]],"date-time":"2026-02-12T20:37:54Z","timestamp":1770928674000},"score":1,"resource":{"primary":{"URL":"https:\/\/2.zoppoz.workers.dev:443\/https\/www.tandfonline.com\/doi\/full\/10.1080\/07370024.2011.646927"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012,7]]},"references-count":155,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2012,7]]}},"alternative-id":["10.1080\/07370024.2011.646927"],"URL":"https:\/\/2.zoppoz.workers.dev:443\/https\/doi.org\/10.1080\/07370024.2011.646927","relation":{},"ISSN":["0737-0024","1532-7051"],"issn-type":[{"value":"0737-0024","type":"print"},{"value":"1532-7051","type":"electronic"}],"subject":[],"published":{"date-parts":[[2012,7]]}}}