{"id":"https://openalex.org/W3093355726","doi":"https://doi.org/10.1007/s11134-020-09671-x","title":"Equilibrium in a finite capacity M/M/1 queue with unknown service rates consisting of strategic and non-strategic customers","display_name":"Equilibrium in a finite capacity M/M/1 queue with unknown service rates consisting of strategic and non-strategic customers","publication_year":2020,"publication_date":"2020-10-14","ids":{"openalex":"https://openalex.org/W3093355726","doi":"https://doi.org/10.1007/s11134-020-09671-x","mag":"3093355726"},"language":"en","primary_location":{"id":"doi:10.1007/s11134-020-09671-x","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11134-020-09671-x","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","0340-4384","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5001132035","display_name":"S. Srivatsa Srinivas","orcid":"https://orcid.org/0000-0003-1169-2666"},"institutions":[{"id":"https://openalex.org/I24676775","display_name":"Indian Institute of Technology Madras","ror":"https://ror.org/03v0r5n49","country_code":"IN","type":"education","lineage":["https://openalex.org/I24676775"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"S. Srivatsa Srinivas","raw_affiliation_strings":["Department of Management Studies, Indian Institute of Technology Madras, Chennai, India"],"raw_orcid":"https://orcid.org/0000-0003-1169-2666","affiliations":[{"raw_affiliation_string":"Department of Management Studies, Indian Institute of Technology Madras, Chennai, India","institution_ids":["https://openalex.org/I24676775"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5068633080","display_name":"Rahul R. Marathe","orcid":"https://orcid.org/0000-0001-9125-2526"},"institutions":[{"id":"https://openalex.org/I24676775","display_name":"Indian Institute of Technology Madras","ror":"https://ror.org/03v0r5n49","country_code":"IN","type":"education","lineage":["https://openalex.org/I24676775"]}],"countries":["IN"],"is_corresponding":true,"raw_author_name":"Rahul R. Marathe","raw_affiliation_strings":["Department of Management Studies, Indian Institute of Technology Madras, Chennai, India"],"raw_orcid":"https://orcid.org/0000-0001-9125-2526","affiliations":[{"raw_affiliation_string":"Department of Management Studies, Indian Institute of Technology Madras, Chennai, India","institution_ids":["https://openalex.org/I24676775"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5068633080"],"corresponding_institution_ids":["https://openalex.org/I24676775"],"apc_list":{"value":2290,"currency":"EUR","value_usd":2890},"apc_paid":null,"fwci":0.7578,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.77528411,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"96","issue":"3-4","first_page":"329","last_page":"356"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11773","display_name":"Healthcare Operations and Scheduling Optimization","score":0.9785000085830688,"subfield":{"id":"https://openalex.org/subfields/3604","display_name":"Emergency Medical Services"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11409","display_name":"Advanced Wireless Network Optimization","score":0.951200008392334,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/queue","display_name":"Queue","score":0.709846556186676},{"id":"https://openalex.org/keywords/monotonic-function","display_name":"Monotonic function","score":0.7032961845397949},{"id":"https://openalex.org/keywords/queueing-theory","display_name":"Queueing theory","score":0.6548897624015808},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.6221923828125},{"id":"https://openalex.org/keywords/queueing-system","display_name":"Queueing system","score":0.5110360383987427},{"id":"https://openalex.org/keywords/sensitivity","display_name":"Sensitivity (control systems)","score":0.45203956961631775},{"id":"https://openalex.org/keywords/strategy","display_name":"Strategy","score":0.4479038715362549},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.44698405265808105},{"id":"https://openalex.org/keywords/observable","display_name":"Observable","score":0.4379596710205078},{"id":"https://openalex.org/keywords/mathematical-optimization","display_name":"Mathematical optimization","score":0.4133155047893524},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4103270173072815},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.3976576328277588},{"id":"https://openalex.org/keywords/game-theory","display_name":"Game theory","score":0.3448445498943329},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.3345225751399994},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.31732213497161865},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.23169401288032532},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.17845547199249268},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.1712045669555664},{"id":"https://openalex.org/keywords/physics","display_name":"Physics","score":0.11648884415626526}],"concepts":[{"id":"https://openalex.org/C160403385","wikidata":"https://www.wikidata.org/wiki/Q220543","display_name":"Queue","level":2,"score":0.709846556186676},{"id":"https://openalex.org/C72169020","wikidata":"https://www.wikidata.org/wiki/Q194404","display_name":"Monotonic function","level":2,"score":0.7032961845397949},{"id":"https://openalex.org/C22684755","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing theory","level":2,"score":0.6548897624015808},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6221923828125},{"id":"https://openalex.org/C2986422491","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing system","level":3,"score":0.5110360383987427},{"id":"https://openalex.org/C21200559","wikidata":"https://www.wikidata.org/wiki/Q7451068","display_name":"Sensitivity (control systems)","level":2,"score":0.45203956961631775},{"id":"https://openalex.org/C88959737","wikidata":"https://www.wikidata.org/wiki/Q1546627","display_name":"Strategy","level":3,"score":0.4479038715362549},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.44698405265808105},{"id":"https://openalex.org/C32848918","wikidata":"https://www.wikidata.org/wiki/Q845789","display_name":"Observable","level":2,"score":0.4379596710205078},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.4133155047893524},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4103270173072815},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.3976576328277588},{"id":"https://openalex.org/C177142836","wikidata":"https://www.wikidata.org/wiki/Q44455","display_name":"Game theory","level":2,"score":0.3448445498943329},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.3345225751399994},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.31732213497161865},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.23169401288032532},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.17845547199249268},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.1712045669555664},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.11648884415626526},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0},{"id":"https://openalex.org/C24326235","wikidata":"https://www.wikidata.org/wiki/Q126095","display_name":"Electronic engineering","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s11134-020-09671-x","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11134-020-09671-x","pdf_url":null,"source":{"id":"https://openalex.org/S148503350","display_name":"Queueing Systems","issn_l":"0257-0130","issn":["0257-0130","0340-4384","1572-9443"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queueing Systems","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:spr:queues:v:96:y:2020:i:3:d:10.1007_s11134-020-09671-x","is_oa":false,"landing_page_url":"http://link.springer.com/10.1007/s11134-020-09671-x","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W1521183774","https://openalex.org/W1980030032","https://openalex.org/W1994957131","https://openalex.org/W2007813884","https://openalex.org/W2031874847","https://openalex.org/W2047961978","https://openalex.org/W2057190599","https://openalex.org/W2063800051","https://openalex.org/W2077267889","https://openalex.org/W2084312524","https://openalex.org/W2091135440","https://openalex.org/W2105742932","https://openalex.org/W2108252519","https://openalex.org/W2108508225","https://openalex.org/W2110315355","https://openalex.org/W2125569171","https://openalex.org/W2127608971","https://openalex.org/W2155089386","https://openalex.org/W2204543914","https://openalex.org/W2323913807","https://openalex.org/W2526603395","https://openalex.org/W2596292818","https://openalex.org/W2974418961","https://openalex.org/W3124467287","https://openalex.org/W4233978664"],"related_works":["https://openalex.org/W2077314575","https://openalex.org/W2000223540","https://openalex.org/W2154452441","https://openalex.org/W1922545131","https://openalex.org/W2005170195","https://openalex.org/W4237714599","https://openalex.org/W2580025969","https://openalex.org/W2070968089","https://openalex.org/W1973296313","https://openalex.org/W1487524099"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2018,"cited_by_count":1}],"updated_date":"2026-06-19T15:47:20.252518","created_date":"2025-10-10T00:00:00"}
