Who Should Read This Book?Scope of This BookOutline of This BookReferences and Further ReadingO’Reilly Online LearningHow to Contact UsAcknowledgments Thinking About Data SystemsReliabilityHardware FaultsSoftware ErrorsHuman ErrorsHow Important Is Reliability?ScalabilityDescribing LoadDescribing PerformanceApproaches for Coping with LoadMaintainabilityOperability: Making Life Easy for OperationsSi

