BairesDev

BACKGROUND

Please describe your company and your position there.

I am VP of Technology and we build custom software for enterprise

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire , and what were your goals?

We need experienced people to produce quality software at a lower cost and BairesDev has been great

SOLUTION

How did you select this vendor and what were the deciding factors?

They provide screened senior talent quickly

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope has changed over time, first is was a supplier portal, then a consumer site.

How many people from the vendor's team worked with you, and what were their positions?

1 senior developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They client has been very happy with Juan and specifically requested keeping him on the project

Describe their project management style, including communication tools and timeliness.

Their project management has been responsive and the team has been on top of all the details.

What did you find most impressive or unique about this company?

The quality of their talent

Are there any areas for improvement or something they could have done differently?

nope

BACKGROUND

Please describe your company and your position there.

Prolific 1 partners with entertainment rights-holders, combining industry-leading technology with expert analysis to drive incremental revenue and attendance for live events. Our flexible solutions and innovative distribution platform deliver more fans for every event, on your terms. I act as the VP Engineering for our company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

We hired BairesDev to augment our staff and for assistance in developing an internal inventory management system. The application focused on mapping events from various sources, managing ticket inventory and giving manual and automated guidance on pricing.

What were your goals for this project?

Our goals were to automate many of the manual processes we had been doing in regarding to event mapping and inventory pricing for distribution to various distribution channels.

SOLUTION

How did you select this vendor?

We selected BairesDev as they had worked with our parent company previously and we had a good relationship with them.

Describe the project and the services they provided in detail.

They designed and developed a system that pulled market based pricing changes for events that we held inventory. They also created automated processes to map our events with inventory to various distribution channel events. Together the systems functioned to keep our inventory fresh and the data allowed our pricing team members to have an accurate view of the ticket market as a whole.

What was the team composition?

The project fluctuated between 6-10 team members. We had an internal database administrator and project manager although BairesDev did initially provide a project manager as well. We began with a designer to help us get the look and feel templates created and then proceeded with the front-end and back-end developers and one tech lead.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our solution has been in production for the last several months and we have been working to increase performance and reduce the impact of bugs/issues. We are targeting January 1 2020 as a fully functioning solution with increased performance and limited bugs/issues.

How was project management arranged and how effective was it?

We began the project with a hired BairesDev project manager. We had our own internal project manager too so we eventually rolled off the hired project manager once the project was up and running smoothly.

What did you find most impressive about this company?

BairesDev was well represented with some talented and experienced developers. The designer was very good and delivered the templates in a timely and efficient manner. The initial design worked well throughout the entire project. Developers were very responsive and easy to reach in times of need. Our having a daily call helped facilitate effective communication.

Are there any areas for improvement?

There seemed to be very little overlap in technical skills. This was both good and bad in that each developer would be responsible for their area of the application (algorhythm, automated processes, build/deployment, etc.) . This worked well to separate the developer's effort but would occasionally slow us down when one specific area needed a lot of attention and we were dependent on the single developer doing much of the work for this area of the application.

BACKGROUND

Introduce your business and what you do there.

I am the program manager of an EdTech company based out of Salt Lake City.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BairesDev?

We’re developing a system that we’re looking to launch in the marketplace.

SOLUTION

What was the scope of their involvement?

We’re working on an enterprise application that has a Java backend and uses React on the frontend.

We had 11–13 developers from BairesDev that supplemented our internal efforts, but I can’t go into further details since we’re a publicly traded company.

How did you come to work with BairesDev?

We had exhausted the Ruby on Rails local talent and decided to switch to Java in order to reduce hosting costs and expand our horizons. We needed to deliver something to market pretty quickly and we knew we couldn’t do that by hiring in the local market. We also knew there weren’t any other attractive options in the US.

Our company has recently focused on co-location and its benefits, so we’ve been trying to co-locate as many internal employees as possible in the same place. As we analyzed all the business objectives, we knew we were going to have to look into outsourcing.

We did a worldwide search including the US, Eastern Europe, India, South America, and Latin America. Based on the timeline, technical ability, and price, we were able to choose the top 3 companies and decided to try out a couple of those firms. After 4 or 5 months, we dropped one of the vendors because they clearly weren’t what we wanted. We found a good way to work with BairesDev and have been working with them ever since.

How much have you invested with BairesDev?

We’ve spent between $3 million–$5 million so far, including internal costs. We spend $100,000 per month with BairesDev.

What is the status of this engagement?

We started working on some test projects in September 2016 and on the actual project in October 2016. The relationship is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We trust them. We’ve gone after a lot of the best engineers in the Salt Lake and Utah Valleys, but the market is really unstable in the US right now. We have extremely smart engineers, and after 4 years of working with this company, we’ve never had to engage an external vendor before. We’ve explored a couple of options, but have never been happy with the results. This is the first time we’ve been able to make it work, which speaks to the adaptability of BairesDev’s engineers.

Their technical ability is solid. It’s not what we would demand of a senior engineer here; I would call them mid-level engineers. There are 2 or 3 of their developers that have been exceptional, and we would hire them full time if the circumstances were right.

How did BairesDev perform from a project management standpoint?

We use JIRA to assign tasks and Slack for communication. We do daily standups over video conferencing to get on the same page quicker.

What did you find most impressive about BairesDev?

They have strong technical abilities and are adaptable. Also, their personalities align better to the US culture. I’ve used Eastern European and Indian vendors before and have consistently had problems because of the cultural differences.

In India and Eastern Europe, the engineers were overly deferent and didn’t push back appropriately. They also weren’t up front about things. In South America, a lot of the developers are more independent and line up with our culture better; they push back and ask a lot more questions. BairesDev is really pleasant to work with, overall.

Are there any areas BairesDev could improve?

We’ve had to go through some process improvements. Them not being passive was a positive thing, but we also needed to help them find the right balance. We wanted them to push back but our internal team needed to own the future technical requirements and would need to provide the technical direction of the project in order to have the right amount of ownership.

We helped BairesDev understand that and let them know that we were going to own the technical direction but that they can ask questions and push back where appropriate. Once we lock down the technical direction, we need everyone to get in line with that. We had issues where people weren’t getting in line after we made decisions and that was painful, but we were able to knock off those rough edges quickly and have a good working relationship.

BACKGROUND

Please describe your company and position.

I am the CEO of Dataline Systems, LLC.

Describe what your company does in a single sentence.

Business Process Automation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BairesDev to accomplish?

• Rewrite Existing Product
• SaaS and Cloud Enabled
• Moderinze

SOLUTION

How did you find BairesDev?

Referral

Why did you select BairesDev over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from BairesDev were assigned to this project?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

Modernize and existing product by moving it to a SaaS / Cloud based product using the latest technology allowing for scalability and quick deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to BairesDev's assistance, we successfully launched our first SaaS and cloud native product, which resulted in a five-year reseller agreement with one of the largest credit card issuing platforms in the market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Daily standup and weekly checkins with the product owners to make sure deliverables were met and if not being met how to overcome obsticles to improve results.

What was your primary form of communication with BairesDev?

Virtual Meeting

What did you find most impressive or unique about this company?

BairesDev provided a comprehensive discovery process to ensure successful outcomes and an expert team to execute according to the business requirements and deliver outstanding results.

Are there any areas for improvement or something BairesDev could have done differently?

They were outstanding.

BACKGROUND

Please describe your company and your position there.

I am a chief technology officer for a medical device company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

They work on cloud and mobile development

SOLUTION

How did you select this vendor and what were the deciding factors?

They had near shore resources that were good quality

Describe the project in detail and walk through the stages of the project.

There are multiple projects over multiple years.

How many resources from the vendor's team worked with you, and what were their positions?

We have approximately 30, and they are senior and junior engineers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The quality metrics and velocity metrics are good

How effective was the workflow between your team and theirs?

Workflow between our team and their team is very smooth

What did you find most impressive or unique about this company?

They have high-quality engineers. They are stable

Are there any areas for improvement or something they could have done differently?

none

BACKGROUND

Please describe your company and your position there.

Bounteous is a digital transformation agency and I occupy a position of Talent Specialist

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

We had a large scale web and mobile revamp project for a major client and BairesDev helped us stuff the development and QA teams for this project

What were your goals for this project?

Web and Mobile digital transformation project

SOLUTION

How did you select BairesDev?

BairesDev have a great reputation in the industry, they were referred to us through mutual partners

Describe the project in detail.

Project involved digital strategy, software development, testing, and digital design stages

What was the team composition?

FE, BE, Mobile developers, Was, PMs

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

not yet, project is still in the process.

How effective was the workflow between your team and theirs?

The project manager we were assigned communicates in timely manner, and the account manager is always extremely helpful

What did you find most impressive about this company?

Everyone is passionate about the project and hardworking

Are there any areas for improvement?

none so far

BACKGROUND

Please describe your company and your position there.

I'm the VP of Engineering and run all software engineers at the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

They needed to provide quality engineers at scale.

What were your goals for this project?

I needed rapid growth of my engineering team.

SOLUTION

How did you select this vendor?

Me them through a contact. We agreed a trial process and period that they did well on.

Describe the project in detail.

Needed to grow my engineering team by 100%

What was the team composition?

Various types of software engineer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have over 70 engineers currently provided by them.

How effective was the workflow between your team and theirs?

Very good. If there is an issue, we give feedback and they adjust.

What did you find most impressive about this company?

Flexibility and scale.

Are there any areas for improvement?

nothing jumps out.