Euvic

BACKGROUND

Please describe your company and position.

I am the Senior Business Intelligence Manager of Business Link

Describe what your company does in a single sentence.

Our mission is to provide our clients and partners with high-quality office solutions, conditions, and spaces. Our team consists of professionals in the real estate industry, allowing us to offer our clients our knowledge and experience when choosing solutions that best meet their needs and challenges. We approach each client individually and prepare an offer in the same way. The key to our successful cooperation with clients is flexibility.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Euvic to accomplish?

• Business Link was looking for a scalable Security Operations Center that would not only meet current organizational needs but also effectively secure future growth and reduce the increasing operational risk associated ​ with cybersecurity.

SOLUTION

How did you find Euvic?

Ongoing IT collaboration

Why did you select Euvic over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Euvic were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Security Operations Center (SOC) service provides continuous monitoring, detection, analysis, and response to cybersecurity threats affecting the Client’s IT environment. The primary objective of the service is to identify security incidents in real time, minimize the impact of cyber threats, and ensure the protection, integrity, and availability of the Client’s information systems and data.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

High security rating

64% reduction in incidents within the first 3 months.

Reduction of escalation time from 4 hours to 45 minutes.​

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed in a structured and professional manner. The service provider established clear communication channels, defined roles and responsibilities, and followed an agreed project plan with well-defined milestones and deliverables. Regular status meetings and progress updates ensured transparency throughout the engagement and allowed both teams to track progress effectively.

All key deliverables were provided in accordance with the agreed schedule. In cases where adjustments were required due to operational or technical factors, the provider communicated proactively and proposed practical solutions to ensure that project objectives were still met within the expected timelines.

The team demonstrated a high level of responsiveness to our needs. They were available to address questions, clarify technical issues, and adapt to changing requirements when necessary. Requests and incidents were handled promptly, and the provider maintained clear escalation paths to ensure timely resolution of critical matters.

Overall, the provider showed strong project management capabilities, met the majority of deadlines as planned, and maintained effective and responsive communication throughout the project lifecycle.

What was your primary form of communication with Euvic?

Virtual Meeting

What did you find most impressive or unique about this company?

Their most impressive qualities were their strong cybersecurity expertise, proactive approach to threat detection, and highly responsive support. The team demonstrated a deep understanding of security operations and consistently provided practical recommendations that improved our overall security posture.

Are there any areas for improvement or something Euvic could have done differently?

Euvic delivered the services professionally and met our expectations.

BACKGROUND

Please describe your company and your position there.

Position - Service & Administration Director Perlan Technologies is Agilent, a global analytical and laboratory equipment produces, distributor on teritory of Poland.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Euvic?

Perlan cooperates with Euvic with several different projects already, including general IT Support, Office365 introduction, hardware infrastructure management, network security, data backup, software platforms supplier.

What were your goals for this project?

Our goal is to increase our company security, as Perlan is still growing, expanding businesses portfolio, we need strong, reliable partner for resources. Euvic is partner that we cooperate with for years now, and have built trust and high level of confidence etween companies.

SOLUTION

How did you select Euvic?

After several years of own IT resources development, company decided to outsource this service. There were 6 companies selected, based on internet researches, discussions with our other business partners.

Perlan top management was involved in selection process. Key factors for us were - comapny prised to dedicate resources for Perlan, reasonable price for services, good response time, also they have own Data Center where backup of resources are stored.

Describe the project in detail.

Perlan needed hardware and human resources to built safe IT environment. That was achieved in cooperation with Euvic as they were able to deliver high level of knowledge with reasonable hardware pricing.

What was the team composition?

There are several Euvic employees involved on both sales and technical parts. Yes, the team has grown with project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The most important factor for Perlan is that we have cost under control. Cooperation with Euvic let Perlan avoid spending funds on IT team building and development.

How effective was the workflow between your team and theirs?

Cooperation with Euvic is well managed. We get response in reasonable time, they are always willing to help. Euvic employees are easy available and resposive.

What did you find most impressive about this company?

Euvic's strength is employees engagement. They always find a solution for our problems.

Are there any areas for improvement?

We are satisfied with level of communication and cooperation.

BACKGROUND

Introduce your business and what you do there.

My company provides IT services to companies in the US and Europe. I’m the owner of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Euvic Sp. z o.o.?

We needed to expand our base of partners that could provide certain IT services. At that time, we wanted to diversify because we already had resources in Ukraine. We wanted to have Poland in the mix and we were lucky enough to get together with Euvic.

SOLUTION

What was the scope of their involvement?

We’ve done a few projects together. Generally, they provide software development, Microsoft.net desktop application development, and testing services. They used .NET, MySQL, and AngularJS. They cover a broad range of tech stacks, which is one of the very appealing things about working with them.

How did you come to work with Euvic Sp. z o.o.?

When I look for partners, one of the first things that I want to do is meet with the owners of the company. In my experience, the owners set the culture inside the company. I had lunch with the president and founder of Euvic and we hit it off really well from the beginning.

How much have you invested with Euvic Sp. z o.o.?

The projects that we’ve done together so far have been $10,000 to $50,000.

What is the status of this engagement?

We started in August 2015 and we continue to work with them. We continue to expand our relationship.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I had one customer call me—who is the president of a company—and thank us for pulling their bacon out of the fire. They had a really difficult system problem that they couldn’t resolve themselves. Things worked out pretty well with our collaboration.

How did Euvic Sp. z o.o. perform from a project management standpoint?

Well, one of the guys that I had the pleasure of working with is an excellent project manager, better than anyone I’ve ever worked with. If I have a tough project, I want to bring him with me. Project management has been a strong point of the work we’ve done together with Euvic.

What did you find most impressive about Euvic Sp. z o.o.?

For me, one of the most important things is the culture. The company is flexible and they can work with big companies, but Euvic is also willing to help smaller companies. They have the size to scale up and take big projects.

Are there any areas Euvic Sp. z o.o. could improve?

Everyone can do better. I can’t pick any big glaring problems. If I were to really reach, I might say that there are some tech stacks that they just haven’t been able to cover. We were looking for some Python resources at one point and then they just weren’t able to cover that tech stack because they cover other tech stacks—.NET, Java, mobile, etc. I understand you can’t do everything.