ImpactQA

BACKGROUND

Please describe your company and your position there.

I am Head of IT and Digital Transformation for Yum Brands

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImpactQA?

We hired them for Mobile and Web application testing including functional and automation testing. They have a committed team of flexible and technically-sound QA testers. Everyone from front-end and back-end, did a good job taking our project to the finish line.

What were your goals for this project?

We have worked with ImpactQA for mobile and web application testing to make our application/website user-friendly. From user-navigation, order management to payment option, everything had to be in place. They have helped us with Functional Testing, Automation Testing, Mobile App Testing, Usability Testing

SOLUTION

How did you select ImpactQA?

We were vetting companies based on industry feedback. The goal was to find a flexible, timely, technically sound and cost-effective company. After hearing about ImpactQA from people who were satisfied with their work, I spoke with them and decided to go ahead with the project.

Describe the project in detail.

We have reached out to them for our Mobile and Web application testing including functional and automation testing. They made sure that each function of the software application operates in conformance with the requirement specification. They verified our application’s compatibility with different browsers and tested it with real users.

They performed AGILE models and created multiple sprints for successful testing. They even built a test automation framework from scratch and automation done for web, mobile site, iOS and android. Along with this, smoke, sanity and regression was done as per the requirements.

What was the team composition?

Our team is in touch with 4-5 people, including a project lead

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The mobile app was successfully launched with minimal errors post go-live. Subsequently for changes, the releases have been smooth with minimal post testing errors

How effective was the workflow between your team and theirs?

It was good. They allocated good project and client managers who understood what we wanted. Good team

What did you find most impressive about this company?

Agility and customer centricity

Are there any areas for improvement?

More proactive approach of what can be done to improve / grow clients business

BACKGROUND

Please describe your company and your position there.

Amandeep - Group Head IT, Panasonic

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImpactQA?

We hired them for Performance and Security Testing Services.

What were your goals for this project?

We were moving our servers from DCs in Singapore over to the cloud and wanted to ensure that the performance and security of the applications hosted is not impacted. There were four applications that were in the scope of testing. We were looking for a QA vendor who can handle our performance and security testing services. The team at ImpactQA, was able to successfully test the applications and identify all the performance bottlenecks and security issues in the applications.

SOLUTION

How did you select this vendor?

The goal was to find the best QA vendor and ImpactQA came into the picture.

Describe the project in detail.

We were moving our servers from DCs in Singapore over to the cloud and wanted to ensure that the performance and security of the applications hosted is not impacted. There were 4 mission-critical applications that were in the scope of testing. They are professional, robust and pleasure to work with. One of their most impressive qualities is their ability to handle testing projects.

What was the team composition?

A team of three people including performance testers and a security consultant deployed for our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

ImpactQA was able to successfully test the applications and identify all the performance bottlenecks and security issues in the applications.

How effective was the workflow between your team and theirs?

We have video calls just to touch base or share our requirements. Sometimes, they turn into full-blown meetings where we are networking to discuss roadblocks and workflows. They are a pleasure to work with.

What did you find most impressive about this company?

They are professional, efficient and competent. They’re able to help you meet every milestone. The leadership at ImpactQA understands your requirements and then supports you throughout the project. They give it their personal focus to make sure you get the best result. By being global and capable of working around the clock, ImpactQA gives our project a great kick-start.

Are there any areas for improvement?

There must be. But, I can’t think of any.

BACKGROUND

Please describe your company and your position there.

MWS develops and sells a SaaS platform. I am the founder and CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImpactQA?

We use ImpactQA for our annual round of independent Penetration and Vulnerability testing.

What were your goals for this project?

To efficiently and comprehensively assess our platform and reveal any vulnerabilities. Then to retest and confirm that the vulnerabilities have been properly addressed.

SOLUTION

How did you select this vendor?

We have previously used the company for some small projects. They did a good job. We therefore awarded them a multi-year contract for this essential security undertaking.

Describe the project in detail.

This is a standard service in the sector. However, it has to be carried out properly. ImpactQA need to first understand our platform. They then undertake a round of testing and produce a report with their findings. As necessary they discuss the severity rating they suggest for issues that are found. A final version of the first test report is agreed. We then fix any identified issues and ImpactQA retest and confirm that the vulnerability has been dealt with. A final report is produced that can be provided to our clients.

What was the team composition?

Security testers and project managers on both sides.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This is the third year that ImpactQA have undertaken their full round of testing. Our team have felt that they found issues that needed to be found and were competent and professional. Our clients have been happy with the published report that we share with them.

How effective was the workflow between your team and theirs?

Very. They are a pleasure to work with.

What did you find most impressive about this company?

Efficiency and competence.

Are there any areas for improvement?

There must be areas. But from my perspective as CEO of their client I cannot think of anything obvious.