Logicwind

BACKGROUND

Please describe your company and your position there.

Loop is a mobile application that allows users to split expenses, borrow, lend, request and share money with their friends. Loop assists the user in contacting friends, keeping track of the amounts, reminding everyone when payments are due and handling all the payments within the app when it's time to settle up. I am the CEO and Co-Founder of Loop. I am in charge of key business decisions for the Loop platform, in areas like product, marketing, people and investors

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Logicwind, and what were your goals?

Logicwind was hired as our technology partner for overall backend and mobile app development. Their team served as an extended product-tech team for us, assisting in the development of our mobile app solution. After the initial launch, the Logicwind team was also instrumental in reimagining Loop's UX and UI and enhancing it based on the users' feedback. The discussions with Logicwind aided in shaping the product's roadmap as well as determining the business and market viability. Our initial goal was to create a user-friendly, secure, scalable app, take it market quickly so we could gather feedback and then enhance / iterate the product to demonstrate product-market fit to our investors

SOLUTION

How did you select this vendor and what were the deciding factors?

We reached out to a few IT firms and had multiple meetings to gauge the technological capabilities, quality of work, cost, and most importantly the attitude towards the development approach. What we liked most about our discussion with Nachiket was the logical advice and genuine suggestions he presented about shaping the product. From day 1, his suggestion was to keep the product as simple as possible. He shared our vision of taking the product to market as soon as possible in order to learn from real users' feedback

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The initial scope and key deliverables were the mobile app frontend and backend, APIs, QA and setup of the server infrastructure for Loop. Logicwind were involved in all aspects and key decisions concerning the product’s roadmaps, user flows, functionalities, and overall development. Technologies used: Flutter, node.js, AWS, Figma (for design), ClickUp (for task management and monitoring)

How many people from the vendor's team worked with you, and what were their positions?

We started with 3 people from Logicwind's. We then grew to a team of 9 people: 5 developers (2 seniors and 3 juniors), 1 QA engineer, 2 designers, and one Business Analyst. We intend to expand further after the next round of funding

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We launched the product on time: in February 2022 We launched version 2 on time: in June 2022 We constantly enhanced version 2 with fortnightly releases since June 2022 Every release was delivered within budget We have had only 1 outage for a couple of hours since go-live

Describe their project management style, including communication tools and timeliness.

We managed the project using the Agile methodology. Our CTO led the engagement with Logicwind, with a very structured and effective approach: weekly sprint planning, weekly retrospectives and daily stand-up calls. As a CEO, I attended a weekly Technology Board meeting where all key Technology aspects and progress of the business were discussed. The CTO and I also had a weekly sync-up call with Logicwind's CEO. Google Meet, Slack and ClickUp were our tools for communication, documentation, query resolution and coordination. As a group, Loop and Logicwind shared the same plans, objectives and milestones and - collectively - we all delivered on schedule and with quality

What did you find most impressive or unique about this company?

Two things: First, Nachiket understands start-ups and he knows the ups and downs of the start up world. Days of extreme frustration followed by days of extreme high. Nachiket has seen it many times. Once he believes in the proposition, he takes the long view and is able to resolve any problem very pragmatically. At times, he can act as an advisor, even when you do not expect it. On a more practical level, the team at Logicwind execute the tasks in line with our requirements; however, they are also very proactive and give us suggestions on alternatives, best practices and help us finding the best solution for a feature, functionality or technical challenge

Are there any areas for improvement or something they could have done differently?

After 12 months of work together, the team is stable and the team members know each other and work effectively together. At the beginning, when we were starting to work together, some resources were not as effective as they could have been. They have been replaced and the issues have been solved. That process could have been faster: the methods we were using to identify upfront the correct skillset needed, evaluating performance quickly and swapping people whose skills were not in line with requirements....that process could have been better at the beginning of the project. They've certainly improved after the initial period.