Pell Software

BACKGROUND

Please describe your company and position.

I am the Manager of Crossroads Marketing and Logistics

Describe what your company does in a single sentence.

We work with farming operations to assist with grain sales and merchandising.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pell Software to accomplish?

• Develop software to organize all aspects of Farm production and sales tools

SOLUTION

How did you find Pell Software?

Online Search

Why did you select Pell Software over others?

Referred to me

How many teammates from Pell Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a software for organizing farm operations grain marketing and production details. It allows them to track and change production. Upload sales and contract info that is all organized and stored. We are pulling in with API's grain elevator, position information, and futures for each client.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a really great software tool to sell to individual farm operations as well as a tool to utilize in tracking our own farmer clients information. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication was fantastic. I never waited for anything and they responded immediately. I felt like I was their only client. We used a crm to keep in touch as well as email and phone calls. We also had a very organized short web meeting each week. I couldn't have asked for more professionalism and organization.

What was your primary form of communication with Pell Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The leadership and communication was fantastic! I was also impressed at how well they adapted to my business because I know it was not one they had worked in before.

Are there any areas for improvement or something Pell Software could have done differently?

Nothing

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a SaaS company serving the construction industry

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pell Software, and what were your goals?

We hired Pell Software to develop a custom software that would sync our platform with both QB Enterprise Desktop and Sage 100 contractor

SOLUTION

How did you select Pell Software and what were the deciding factors?

We selected Pell Software after interviewing their principal, Martin Pellicore, multiple times. On every one of those interviews Martin was incredibly professional, well versed in the subject matter, and ultimately his pricing and estimated project duration was very competitive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Multiple discovery session of business use case and aligned them with sync feature needs, created a specific requirements doc for both sync applications, developed and they both work perfectly. For more details feel free to reach out to me.

How many people from the vendor's team worked with you, and what were their positions?

At times we've had as many as three people from Pell Software working on our projects. Owner, senior engineers, full stack devs

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The syncs are used by our clients across the entire United States and are the backbone of our ability to create a seamless operational experience for these clients.

Pell Software has created incredible applications that keep getting better based on our clients needs and requests. Fortunately we found a partner in Pell that is excited to work as fast as those new needs and requests arise!

Describe their project management style, including communication tools and timelines.

They are incredibly thorough on creating the requirements documentation and delivering upon those requirements. My team receives weekly updates on progress and Pell has never missed a deadline.

What did you find most impressive or unique about this company?

Integrity, professionalism, ability to adapt to the changing needs of our clients and deliver exactly what is needed.

Are there any areas for improvement or something they could have done differently?

Nothing

BACKGROUND

Please describe your company and your position there.

I am an executive in this company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pell Software, and what were your goals?

Ongoing software development, redesign, and management.

SOLUTION

How did you select this vendor and what were the deciding factors?

Prompt response. Good references.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Multiple scopes including API integration with Salesforce

How many people from the vendor's team worked with you, and what were their positions?

3 - Software Developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes have improved multiple aspects of our business.

Describe their project management style, including communication tools and timeliness.

Very communicative with Atlassian Confluence

What did you find most impressive or unique about this company?

Yes responsiveness.

Are there any areas for improvement or something they could have done differently?

We can always do better but they are always doing better.