PixelPlex

BACKGROUND

Please describe your company and your position there.

We are a large scale Bitcoin mining company, focused on mining in the West and offering cloud mining services to customers. I am the Head of Operations there, responsible for everything related to the data center operations and IT infrastructure.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PixelPlex?

We started a large project related to the operation of our data centers and included PixelPlex in the assessment of possible suppliers for software and web development.

What were your goals for this project?

The project was to renew a central part of our mining infrastructure. As such, it required major work both on the frontend and on the backend, integrations with other services, and API access to equipment inside the data centers.

SOLUTION

How did you select this vendor?

I met Alexei at a conference some years ago and was impressed with his direct way of communication and deep technical understanding of the cryptocurrency space. It was evident that they had worked on similar projects in the past. It was a no-brainer to include them in our selection process. 

Describe the project and the services they provided in detail.

We worked closely together with Alexei and his team to assess the project on a technical level. It was very welcome to us that the commercial part of our discussion was kept in the background. The technical side was always the focus.

PixelPlex team is a very technical minded group of people with enthusiasm for the projects they tackle.

What was the team composition?

The team that we interfaced with was about five people, each of who took over a clear role towards us. Since we wanted to provide the management of the project, PixelPlex provided mostly engineers and a designer.

Additionally, we had one contact for discussing the business side of our relationship. Communication was always amazingly fast and productive and there were no language barriers or any other reasons for delay or miscommunication.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project was discontinued but the work of PixelPlex met our needs at the time.

What did you find most impressive about this company?

Most prominent in our dealings with PixelPlex were their technical competence, speed, and enthusiasm for our project. Also, they understood what we were trying to accomplish and through that understanding, they were able to help in design decisions during the technical assessment.

Are there any areas for improvement?

There is nothing that I can think of that they can improve on. After the short time of our cooperation, I was left with only positive impressions. I want to stress that there was an external factor in our decision making that led us to choose a different supplier for our project. It would have been a pleasure to work with PixelPlex.