Roro

BACKGROUND

Please describe your company and position.

I am the Founder of Faraday Inc

Describe what your company does in a single sentence.

We are a boutique product and software conceptualization and development company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roro to accomplish?

• To design and build the integrations with Harbor Locker Systems
• Update the UI/UX
• Implement additional services and value adds for our end users.

SOLUTION

How did you find Roro?

Referral

Why did you select Roro over others?

• Referred to me
• Company values aligned

How many teammates from Roro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This project was for a P2P eCommerce rental marketplace that we needed to adapt to work with a hardware provider (electronic locker systems). We came to Roro with a previously built app that needed to be updated to allow for locker integration by way of Harbor Lockers and their API. Our app was 'functional' but nothing that we would have wanted to promote to the public. Especially if we were going to partner with Harbor Locker systems to provide us with hardware. 

Not only did they mock-up new screens for us prior to us executing the initial scope to help us better visualize what it was we wanted and what we needed them to do, they also worked on providing a visual work flow showing the processes involved with clients using our app. In no particular order, these are some of the key deliverables that they provided: 

1. Revamped UI/UX 
2. Integration with our hardware provider (Harbor).This allows our users to pickup/drop off items in a safe manner using our lockers, versus having to do it in person 
3. Integration of Plaid ID verification system and asset verification 
4. Creation of an App Clip which allows our users to operate the lockers without having to download the app 
5. Addition of a locker rental feature not previously included in our original app 
6. Creation of separate user flows for different marketplaces inside the app. This morphed from strictly a rental marketplace to a lifestyle app that allows individuals to share and subsequently monetize their items very easily. 
7. Cleaned up the previous code and made it flow properly 
8. QC of the finished app which included bugs that we would have not found on our own without extensive testing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Not to over simplify what was done, but they took an app that we had previously built on our own locally, and made it so it worked properly, on the Harbor Locker Network, while adding features on the fly that weren't in the initial scope because everyone realized that we needed to update certain things to make them flow with the rest of the update. 

The app is currently on the app store, live. Took two reviews to get it approved and this is for an app that takes customer data, has reviews, direct communication, multiple payment gateways, etc...

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had/have a weekly meeting that is allotted for clarification of certain things, for me to ask questions, for them to ask questions. We use Slack and Asana to communicate and even when I wasn't in the 'bug reporting' project of Asana, I looked and saw that they had been QCing the app for weeks without even letting us know. This was something I didn't expect and was a big positive to me knowing that they were working behind the scenes without me needing to interject. 

We are already on the second scope and have outlined the third scope to update this app even more. What we started with, or should I say, what we brought to them, isn't even close to how the app looks or functions now which is why they'll stay our channel partners and probably, fractional CTO when we goto launch.

What was your primary form of communication with Roro?

Virtual Meeting

What did you find most impressive or unique about this company?

I'm going to sound redundant if I repeat the things I like about them. 

• Communication was easy using Slack/Asana/Figma 
• They've gone above and beyond updating certain features we needed that aren't in the scope.
• Suggested features I would not have thought of (App Clip) 

Whats unique specifically to them vs any other developers we could have used is that they know how to integrate software into the Harbor Locker hardware infrastructure. No one else would have been able to do this and we have in house developers. I think that is the key take away here. We could have done this ourselves... it would have taken 10 times as long and cost more. Why reinvent the wheel when we can have them take the development reigns for us.

Are there any areas for improvement or something Roro could have done differently?

Nope

BACKGROUND

Please describe your company and position.

I am the Owner of Rhino Labs LLC

Describe what your company does in a single sentence.

Builds software products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roro to accomplish?

• Accelerate development
• Build more products

SOLUTION

How did you find Roro?

Referral

Why did you select Roro over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Roro were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Roro helped develop multiple mobile applications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great development iteration speed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, items were delivered on time and of high quality

What was your primary form of communication with Roro?

Email or Messaging App

What did you find most impressive or unique about this company?

They have a flexible working style to adapt to my workflows and fluctuating workloads.

Are there any areas for improvement or something Roro could have done differently?

Nope.

BACKGROUND

Please describe your company and position.

I am the Founder of a transportation company

Describe what your company does in a single sentence.

Roro's service has been excellent. Their technical expertise is unmatched and the customer service was something that every startup needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roro to accomplish?

• High-Quality App
• Deep tech innovation

SOLUTION

How did you find Roro?

Referral

Why did you select Roro over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Roro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To build a hardware-agnostic Charger Management System with dynamic energy management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On-time project delivery
Weekly deliverables

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Roro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Availability for client and low turnaround time

Are there any areas for improvement or something Roro could have done differently?

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