SEQATO

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Kritbu

Describe what your company does in a single sentence.

An innovative software ER&D (Engineering, Research, and Development) product company focused on shepherding businesses through the entirety of the product lifecycle. Our proficiency lies in smoothly transforming early concepts into market-ready products, bridging the essential gap from 0 to 1 and beyond.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SEQATO to accomplish?

• Custom Product Development

SOLUTION

How did you find SEQATO?

Referral

Why did you select SEQATO over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from SEQATO were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved the design and implementation of a Healthcare Interoperability Platform that enables seamless connectivity and real-time data exchange across hospitals, clinics, laboratories, and insurance providers.  The scope included:
- Integration of heterogeneous healthcare systems through a unified data platform.}
- Implementation of real-time interoperability using industry standards such as HL7, FHIR, and Webhooks.
- Development of a secure and compliant architecture to ensure adherence to regulatory frameworks like HIPAA and DPDP.
- Automation of healthcare data management workflows to improve efficiency, reduce errors, and enhance patient outcomes.
- Deployment of intelligent communication mechanisms for reliable and scalable information exchange across the healthcare ecosystem.
Key Deliverables
- Interoperability Platform Deployment 
– A fully functional, cloud-native platform enabling real-time connectivity across hospitals, labs, clinics, and insurers.
- Standards-Based Data Exchange Modules
– Implementation of HL7, FHIR, and Webhook-based integrations for seamless interoperability.
- Secure & Compliant Architecture
– End-to-end security features including encryption, role-based access, consent management, and compliance with HIPAA and DPDP.
- Automated Data Management Workflows
– Streamlined processes for patient records, lab results, clinical data, and claims to reduce errors and improve efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Interoperability Platform Deployment

• 2 of healthcare entities onboarded
• Uptime/availability of the platform (e.g., 99.9%).
• Average integration time per new entity reduced by 60%.
• Standards-Based Data Exchange (HL7, FHIR, Webhooks)

Secure & Compliant Architecture

• 100% adherence to HIPAA and DPDP compliance audits.
• Implementation of encryption (AES-256, TLS 1.3) and role-based access for all users.
• Measured reduction in security incidents or breaches (zero reported).
• Automated Data Management Workflows

Automated Data Management Workflows

• Time saved per workflow (e.g., claims processing reduced from 5 days → 24 hours).
• Reduction in administrative overhead (30% fewer manual interventions).
• Improvement in patient data accuracy (>95% match rate across systems).
• Intelligent Communication & Scalability

Intelligent Communication & Scalability

• Support for concurrent users (e.g., scalable to 10K concurrent requests).
• System latency < 200 ms for real-time transactions.
• Expansion readiness (multi-region deployment possible within weeks).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed with a structured and milestone-driven approach. Deliverables were consistently provided within the agreed timelines, including the deployment of the interoperability platform, implementation of HL7/FHIR modules, and automation of key data workflows. The team demonstrated agility in responding to evolving requirements, incorporating feedback quickly without disrupting the overall schedule. Communication was proactive, with regular status updates and transparent risk management. Overall, the project management was highly effective in balancing timely delivery with flexibility to meet our specific needs

What was your primary form of communication with SEQATO?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about this company was their hardworking team that consistently goes the extra mile. They demonstrated excellent technical skills in integrating heterogeneous healthcare systems, implementing HL7/FHIR standards, and automating complex workflows. Beyond their expertise, their positive attitude, strong teamwork, and collaborative approach made them a pleasure to work with, enabling seamless delivery of a secure, scalable, and compliant interoperability platform.

Are there any areas for improvement or something SEQATO could have done differently?

Overall, SEQATO delivered the project very effectively. One area for potential improvement could be providing even more proactive documentation during early stages, which might have helped internal teams ramp up faster. Otherwise, their responsiveness, technical expertise, and collaborative approach consistently ensured project success.

BACKGROUND

Please describe your company and position.

I am the Founder of Kookxtra

Describe what your company does in a single sentence.

Kookxtra is a multi-sided Digital marketplace for authentic home cooked food by chefs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SEQATO to accomplish?

• Complete ownership of software development and implementation

SOLUTION

How did you find SEQATO?

Referral

Why did you select SEQATO over others?

• Pricing fits our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from SEQATO were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Seqato is responsible for developing the entire platform. We have built a multi-sided marketplace which can cater to customers, chefs and also delivery partners. This makes little complicated as its a 3-sided marketplace. We are probably one of the very few company where a single app can switch users among 3 stakeholders. We also asked Seqato to build a website for our company which is informational and also functional for new customer and chefs requests. 
Finally we wanted an admin portal to manage the entire backend operations of our company. Our application is developed in Flutter - a progressive web app which helps the users to open not only on phones but also on tablets/ipads etc. Moreover a single app with various interfaces for different types of users made it little difficult to implement good secured business rules. 
Hence we implemented a single sign on function and with many secured rules for hackers not to be able to get pass our log on api. Seqato did a good job. 
The key deliverables were 

• Fully functional ( not with all features as its an ongoing cycle ) android and ios app. 
• A standalone website and a fully built admin portal to manage the entire backend functions. 
• Our ios app has a customer interface which handles the listing of chefs, food items, filters, ordering process, integration with payment gateway, google location api to show customers their current location, accurate delivery address, profile management, order history, review process etc. 
• a chef interface to show the orders received, do order management, add, manage, publish, update and delete menu, profile, invoices, orders history etc. a delivery partner to get order assigned, track location, show delivery tracking functionality, invoice generation, history etc. 
• An admin portal to manage all the configutrations related to customers view, tax, local laws, chefs menu approval, delivery tracking, order management etc. This is the most complex part as it captures more than 200 configuration parameters. Seqato did a good job and I am really happy. Website which is informational. Orients depending on the device screen size. Decent one which looks nice and very professional.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Web development, 
• App development, 
• Backend services, 
• Production support

Describe their project management. Did they deliver items on time? How did they respond to your needs?

90-95% of the time seqato was on time. Few times, there was delay due to dependencies from requirements side or dependency on 3rd party software. Otherwise they did their best not to miss a deadline.

What was your primary form of communication with SEQATO?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team is very approachable. Especially their leadership team takes accountability and transparent regarding their team and work. It was easy to communicate and as a small company we needed that customized and personalized touch. I think we found that with Seqato. We had sometimes difficult times, however seqato team was there and they never made us feel alone. 
They were there to support our business and due to that relationship, we are growing and still becoming stronger in the market. I wish Seqato to keep up the same spirit and same energy for all customers like they did for us. I am happy and would recommend them.

Are there any areas for improvement or something SEQATO could have done differently?

They did a wonderful job. However at times, knowing that they are small players as compared with other Indian tech giants, we did have to wait sometime to find the right team leader in the beginning. But later on they added the right team leader and our project went smooth. In their defence, I think covid restriction also played a huge role in hiring the right team leader when we started the project. 
The team leader plays a very important role and initially that part was missing for couple of months but they did provide good technical resources who could run independently but as we were dependent on them completely, we needed a team leader. I think once they added that person, everything went smooth and we have a good dev and support model which is a long lasting model for our business. 
So, I would recommend them to add more architects and leaders to their teams. Good thing is that Seqato takes ownership and that helps us as a customer that we dont have sleepless nights regarding our business.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of two startups in India. One is an animal IoT startup, and the other is a weather startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SEQATO SOFTWARE SOLUTIONS?

We’re experts in building models, but we’re not experts with using IT systems on the backend. Therefore, we wanted support with backend development. 

SOLUTION

What was the scope of their involvement?

We had to build a full administrative backend of the IoT devices we’d built. 

For the weather network, we used SEQATO to build some of the apps and functionalities. The apps were developed as hybrids on Flutter. SEQATO worked on some of the backend assets, including helping us develop the admin backend.

For the animal IoT, we have an ecosystem consisting of an Apache Camel brokerage system that sits between the IoT devices and the backend. The backend is based on Geospatial Hadoop. The product was done on Kotlin for Android. We also created a messenger module that acts as a broker for the data coming in from the animal IoT devices.

The app is a cattle tracker. It looks at the behavioral aspects of the animals–whether they’re standing, sitting, feeding, or ruminating. Farmers use a single app that provides information on the herds. The herd population can be anywhere between 2–100. The app synthesizes all the data required by the farmer.

What is the team composition?

I believe there were four people assigned to the animal IoT project. There’s a team of seven developers working on our weather network apps.

How did you come to work with SEQATO SOFTWARE SOLUTIONS?

I’ve known SEQATO for almost a decade. I’ve known Robin (Co-Founder & CEO) since before he was with SEQATO. I was working in the oil and gas industry in the UAE, and we had a specific development project. Robin was the team lead at the company we worked with. When he started SEQATO, I continued to work with him. 

We’d tried another developer in Chennai because of some non-commercial interests, but that engagement failed, and Robin came in and rescued us. 

How much have you invested with them?

I’ve spent between $100,000–$250,000 so far.

What is the status of this engagement?

My partnership with SEQATO started in 2016, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had no major issues as of now. 

The animal IoT app is a B2B tool so its hard to measure success because downloads don’t matter as much as they do with B2C apps. We’re focused on working with animal feeds experts and cooperative organizations. 

The launch date for the weather app is June 1, 2020. We’ll be tracking metrics for it, as it’s a B2C app.

How did SEQATO SOFTWARE SOLUTIONS perform from a project management standpoint?

No project is without slip-ups, but SEQATO’s overall development and project management are well structured. That’s pretty rare to find, so we’re happy. There are hiccups, but they’re not end-of-the-world hiccups.

What did you find most impressive about them?

When it comes to telecom and big data, there’s a lot of expertise within SEQATO, which has been built over time. There are a lot of companies out there that can do development, but it’s very tough to find experts on backend development. I think that that’s where SEQATO stands out.

Are there any areas they could improve?

They could work on reducing their cost and mitigating staff turnover. Overall, I’m satisfied in terms of delivery and extremely satisfied in terms of the quality of work and timeliness.

Do you have any advice for future clients of theirs?

It’s important to play to SEQATO’s strengths, which, from a vertical perspective, are more on the telecom side. They have a very good backend team and understand the critical operational and tactical work. Clients can call upon SEQATO knowing that they’ll burn the midnight oil and make sure that the work gets done.