Supercharge

BACKGROUND

Introduce your business and what you do there.

I’m the EVP of business development for Olive Diagnostics. We’re a medical device company that uses AI for urinalysis. Every time a patient urinates, we can see the molecules they’re excreting, and we use them to monitor the patient’s health and cure and prevent illnesses. I serve as the right hand of the CEO. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Supercharge?

We hired Supercharge to create a demo app for demo, PR, and media purposes. 

SOLUTION

What was the scope of their involvement?

Our goal was to create an Apple Watch app that could make it easier for our customers and partners to monitor their health every time they went to the toilet. It was a demo app, and Supercharge was involved in everything from initial ideation and development of the product all the way to the product’s delivery to the Apple Store. For technologies, we used watchOS and Apple’s technology stack.

For features and functionality, users could connect their Apple Watch to the toilet, which would have a chip to recognize the user. After the person urinated, the apps would show various screens to show the volume of the urine and the user’s liquid intake — this would tell them how well-hydrated they were. There was also a mock feature where the screen would show if the person had drunk alcohol. 

From there, the app would show a general overview of the person’s kidney health based on their hydration level and other data. A page with a QR code would then show up, and the person could scan it to see the results on their phone. That way, they could show others how well-hydrated they were. 

The patients didn’t have to use these features because they were for demo purposes only. Nonetheless, they were used by pre-qualified users. 

What is the team composition?

We worked with six people from Supercharge, including a developer, a salesperson, a UX specialist, and a project manager. 

How did you come to work with Supercharge?

Supercharge was in our building, and I saw some of their work. I liked their outputs, and that was how we started talking. I did look into a couple of other developers, but I ultimately decided to engage Supercharge instead. 

How much have you invested with them?

We spent around €15,000 (approximately $16,000 USD).

What is the status of this engagement?

The project lasted from November 2021–January 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We managed to gain a lot of press coverage. On top of that, we received a beautiful-looking app. It was good to actually have it, and I was truly satisfied with the project’s results. 

Based on the success of this demo, we’re planning to expand the project into actually having something to use in the real world with our partners. We’re in the process of getting funds for that from our customers, and we’re looking into how we can develop the final product with Supercharge. 

How did Supercharge perform from a project management standpoint?

The work was delivered on time and within our budget. Moreover, the project was extremely well-managed. It was a great process, and we had a pleasant coordination with Supercharge. To communicate, we mainly used Slack and in-person meetings, but we also did a few Zoom calls. 

What did you find most impressive about them?

I liked their eye for detail, their beautiful designs, and how well those designs worked. If something didn’t work, the team was responsive when correcting things. Overall, they were a great partner to have.

Are there any areas they could improve?

No, there weren’t any. 

Do you have any advice for potential customers?

Supercharge is a partner you can trust. You can work with them, and they’ll help you achieve your goals. Overall, you’ll want to engage with them as a partner. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and co-founder of a manufacturer of hybrid and electric heavy-duty vehicle technology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Supercharge?

We initially needed a new website, and that grew into developing a much bigger CMS.

SOLUTION

What was the scope of their involvement?

Supercharge worked on our project from start to finish, updating the hosting, backend, CMS, UX/UI, etc. They redesigned and redeveloped the entire site, giving it a completely new look. We told them what we wanted, and they took over from there, using our brand guidelines to create designs and content. Supercharge built the site on a platform that lets us manage the website without relying on a development company.

What is the team composition?

We had two main points of contact who communicated with their overseas team.

How did you come to work with Supercharge?

I knew their founder and had seen some of his work at his previous company. I realized his new company could meet my needs, so I hired them.

How much have you invested with them?

We spent between £20,000–£25,000 (approximately $25,600–$32,000 USD).

What is the status of this engagement?

We worked together from April–August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Customers like the site and consistently ask who made it; it’s received a highly positive response. Supercharge built the site so that we can change things without having to have any coding skills, which is exactly what we wanted.

How did Supercharge perform from a project management standpoint?

They have probably one of the most enthusiastic project managers I’ve ever worked with. He was always willing to take on new tasks and spent hours working with our team to understand our goals and create a product we’d be satisfied with. We communicated via phone, email, and Skype.

What did you find most impressive about them?

They’re one of the best web development firms I’ve ever worked with. My team loved the partnership. We were quite picky about designs, but they had no problem reworking concepts until they reached something we liked.

Are there any areas they could improve?

No.