unicrew

BACKGROUND

Introduce your business and what you do there.

RWTH Aachen University is a research institute. We specialize in electrical vehicles, batteries, motors, etc. I’m a research assistant, as well as a Ph.D. student there.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Artelogic?

We were looking for somebody to make a tool to track the employees' time, as well as for programmers with experience in databases and a good handle on SQL tools. We wanted developers for web-based applications, not just mobile applications.

SOLUTION

What was the scope of their involvement?

Instead of using spreadsheets or software, we wanted a custom tool. We work in many projects, and each project leader needs to know how much time their colleagues are working on certain projects and to track work requirements on an organizational level. With the tool, people can log in and, once a month, say how they distributed the time in their week. At the end, we get reports and can start seeing which projects are more important.

We wanted something with a certain level of automation. Our employees working on the projects and the ones tracking the projects and bookkeepers don't have to put much effort into this task. We found this tool to be the best choice.

How did you come to work with Artelogic?

We found them on Upwork. Out of 10 candidates, we decided to choose Artelogic, as they were the most structured and experienced.

How much have you invested with them?

Around €5,000 [$5,800].

What is the status of this engagement?

We started working together in March of this year until April 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw around a 40% increase of how many project leaders are tracking the time of their employees instead of making guesses or delegating the task.

How did Artelogic perform from a project management standpoint?

They were really good. Their response time was fantastic. They were organized and provided us with tools to track their progress in a transparent way.

What did you find most impressive about them?

Every time we needed to add some small things to make it work better, they adapted those requirements very quickly.

Are there any areas they could improve?

It’s a minor thing, but they could improve their graphic design—not how the user interface works, but how it looks.

BACKGROUND

Introduce your business and what you do there.

I work for Perseus, one of the operating groups of Constellation Software, one of the largest IT companies in North America. I am a marketing director, responsible for six businesses within the group.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Artelogic?

We needed to launch a website for Perseus Group, which would help us find other software businesses looking for a parent company to buy them. We had the design ready for the website but needed a development team to build and launch it.

How did you come to work with Artelogic?

They came through a referral. I already had a developer which had been with us for a long time, but they were already working on five websites for us. I had to find either a freelancer or an agency which could help us keep up. I asked around, and one of my friends recommended Artelogic, after having worked with them in the past.

I reached out and spoke with Vuhar Mamedov, their chief business developer, and went over the process. I liked the questions he was asking, and found that he knew what it takes to launch a good website. He gave me a reasonable quote, compared to North American standards. I did speak to another agency based in Canada, which came through a different referral, but their quote was three times higher, and I wasn’t ready to pay that much money. Their portfolios were very similar. Vuhar said they could build the site in a month, which was also nice; the developer I used to work with took three months to build similar websites.

SOLUTION

What was the scope of their involvement?

Artelogic developed the PerseusGroup.ca website. It’s a responsive page which was customized to look great at every single resolution, from phones to mid-sized and large tablets. This was very important to me. The website consists of 15 core pages, as well as some content in addition to those. It’s based on WordPress, and Artelogic did a fantastic job on the backend, making it easy for me to change and manage content on my own. It’s a straightforward content website, with no integrations with other systems, aside from Pardot Forms, an automation tool for capturing leads.

What is the team dynamic?

My main point of contact was the project manager. On our weekly calls were with her and the developer. I liked this, since we could be on the call to make suggestions and discuss solutions, rather than going back-and-forth by email later on. Artelogic used project management tools for managing features and tasks, but I only sent feedback by email.

How much have you invested with them?

Artelogic’s work was around $5,000.

What is the status of this engagement?

We started working with Artelogic in late-July 2017, and finished the site by the end of August.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s a brand-new website which didn’t exist before, so it would be hard to judge its success. All key stakeholders provided only positive feedback and that's my key metric.

How did Artelogic perform from a project management standpoint?

Their team always sent follow-up emails, and stuck to the conversation. We spoke once or twice a week, in order to review the process. I always knew what they were working on. Artelogic actually launched the site a week early, so we would have enough time to go over it, and make some minor tweaks. We launched it on the target day.

What did you find most impressive about them?

All we can ask for from a development team is to do exactly what we want, on time and on budget. This is what Artelogic did, for every little feature we wanted. They did it a week early, giving us extra time to flesh out minor details. The cost remained the same, so there was no extra charge for my pickiness.

I’ve already recommended Artelogic to a sister company in Perseus Group, which was looking for a developer. I’ve never had such an amazing development team working for me. I’m very excited about having found Artelogic, and I have two other websites lined up for them.

Are there any areas they could improve?

No.

BACKGROUND

Introduce your business and what you do there.

Lookgood provides B2B services for nail salons. It’s a system where customers can book their nail service online, and then it will send a reminder to them. It also has some CRM system functions built in. It’s a subscription model. Our clients are nail and beauty salons and they like this model because it allows their end customers to book their appointments easily. I’m the founder.

OPPORTUNITY / CHALLENGE

What was the scope of their involvement?

They built the product from start to finish. I gave Vuhar [Mamedov, co-founder] the requirements of what I need. There was a bit of tweaking here and there. They’re really professional. I appreciated how they thought through the process as well as the input from the business side. The system allows a customer to go onto the Facebook page of a nail salon click a "Book Now" function. They log in and select what service they want. They see the available appointment windows that are synced in real time with the backend system. These available appointment windows vary based on the services they select. After they book it, they receive a confirmation SMS. A day before the appointment, they receive a reminder. Then in the backend of the system, the therapist would be able to see when the customer last visited, what treatment they did, and when the next visit is.

When it comes to beauty salons, the backend becomes a little more complicated. We factor in the machinery. For example, let's say you only have one diamond peel machine. Even if you have 2 masseuse therapist or facial therapists available, but there’s only one machine that can be used, the end customer wouldn’t be able to select a slot if there is only one machine available. There are more input factors for a facial salon.

SOLUTION

How did you come to work with Artelogic?

I found them through Elance and saw some of their reviews. When I spoke about my requirements, they seemed to understand easily, and I decided to work with them.

How much have you invested with them?

I spent $5,000-$10,000.

What is the status of this engagement?

I started working with them in March 2015, and the project was completed in 3 months. I still engage them if there are issues with the product.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Each vendor makes 200-300 bookings per month.

How did Artelogic perform from a project management standpoint?

They are very professional and on time. I’m very satisfied with their project management.

What did you find most impressive about them?

Their project management as well as providing recommendations and advice based on their understanding of the business model. It’s not a situation where I tell them to code and they code it. They always give advice on what may come in the future. I appreciate their thought process behind that.

Are there any areas they could improve?

No. I’ve been quite satisfied. For any maintenance issues I have, they usually get back to me in 24 hours.

BACKGROUND

Introduce your business and what you do there.

I’m the director of UX and web products for a company that does marketing consulting and develops products for web and mobile.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Artelogic?

The work that we had done was for a website that needed additional functionality.

SOLUTION

What was the scope of their involvement?

A membership directory needed integration with an API that would sync information from other databases on a daily basis, so they could set up a Cron job or an automatic way of handling the syncing of data between that database and the website. We also needed manual updating functionality. Artelogic built in a function on the website to have it manually request the sync. There were a couple of minor details around the data that came through versus what would and wouldn't be displayed, and there were a couple of rules Artelogic put in place to make sure we were showing only what we wanted to show. Another project was building a mapping functionality using Google Maps to pin locations in certain areas.

I asked Artelogic to do a number of project proposals for other clients, and they were fast and efficient in getting back to me with some rough estimates so I could secure their business for that work.

How did you come to work with Artelogic?

I found Artelogic in a roundabout way. I think I got in touch with one of their employees who had some specialized skills, and he mentioned that he was part of a larger group.

How much have you invested with Artelogic?

We had Artelogic do a mid-sized project for us, so I think we paid them about $2,000, which seems reasonable. I think if we had more business coming in, we would budget more for them. We expect that figure to grow over time.

What is the status of this engagement?

Our work together is ongoing, and I believe I started working with them in the summer of 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Communication is always a concern for me when working with overseas companies, but Artelogic was exceptional. They were even better than some of the places I've worked with in the United States in terms of making sure that every worker has a backup in case they’re unavailable. Plus, they always have someone who can speak to the project and where it is.

We did have a hiccup toward the end of the project when I wasn't as clear as I could have been, and it resulted in Artelogic doing some extra work that was beyond the budget I had approved. They were good about working with me on that though. It was my fault, but I thought it was worth mentioning because it’s an example of them going above and beyond what they had to do.

How did Artelogic perform from a project management standpoint?

I would say that Artelogic seems to be focused on making sure they have great customer service. In fact, I think they go to quite a few conferences on customer service and managing developers. They put me at ease. For instance, we have a special server that can be kind of tricky, and I've had some developers fumble with it. But Artelogic did a good job of making sure that process was smooth. They also did QA, and they were good at handling the client’s responses, not complaining, and being pleasant to work with.

What did you find most impressive about Artelogic?

We had to do a lot of spot-checking to make sure the data integrity was in place after the migration. I did that on my end, and I got the feeling Artelogic did it on their end too. They also provided additional documentation in terms of what the API was providing us. Along the way, the API did have an issue, and Artelogic was able to provide me the documentation I needed to give to the API developers to make sure everything was corrected.

Are there any areas Artelogic could improve?

I can’t think of any ways Artelogic could improve.

BACKGROUND

Introduce your business and what you do there.

We are a consulting company, and a relatively recent startup because I sold my previous company two years ago. I am the founder and CEO [Chief Executive Officer].

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Artelogic?

My work with Artelogic involved constructing the initial and present website for us, AdmanManagementPartners.com.

SOLUTION

What was the scope of their involvement?

We used WordPress. I wanted to be in control, so I used a local designer for the look and the feel of the site. What Artelogic asked of me was three Photoshop pages of what I wanted for the front page and a couple of different back pages. Then, they constructed the site. Obviously, there were ongoing iterations we progressed through. The actual look in terms of colors, etc. was not done by Artelogic. I interfaced almost totally with Vuhar Mamedov, the CEO.

How did you come to work with Artelogic?

I have worked with outsourced companies mainly in India, but also in Ukraine. I was more impressed with Ukraine, so I looked there. I do travel to Ukraine anyway for personal reasons. I recognized that they tend to have a good understanding of the technology, and also a good understanding of the business goals, certainly more than my experience of working with Indian companies who I thought were good engineers but didn’t really have a holistic view of what we were trying to achieve.

How much have you invested with Artelogic?

A ballpark figure, $5,000.

What is the status of this engagement?

I started working with Artelogic around August of last year. The site went live around about October 2015. I continue working with them on the site for tweaking and any formatting issues. I would certainly use them going forward with other sites that we have in mind.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’ve had a lot of compliments on the site, claiming that it’s clean, easy to navigate, and responsive. We’re not trying to do anything complicated; it’s not a transactional site, so there’s limits to what one would expect. I’m a great believer in keeping it simple. In terms of business sites, people want them clean, fast, and want to find information easily. That’s what we focused on.

How did Artelogic perform from a project management standpoint?

Very good. They took the minimum amount of time. Outsourcing can have its issues, especially communication issues from my previous experience, but I would say it has been very easy with Artelogic. Their English is good. Their understanding of commercial goals and the aesthetics was good. I’ve very rarely had to explain something to them twice.

What did you find most impressive about Artelogic?

I think it is the communication and making sure they understand the objectives. They will give feedback, which is something that not always fits with cultures, given my experience with outsourcing. When I was trying to do something that was perhaps not the best solution, rather than just implement it anyway, they would say, “Well, are you sure you want to do this? We think this might work better.” I took that feedback and decided to go with their solutions. It’s nice; it feels like a joint project much more than just commissioning somebody to do what you’ve told them to do.

Are there any areas Artelogic could improve?

At this point, no. It was a relatively clean, simple website; a vanilla project. I do have something much more complicated down the pipeline, and I certainly intend to use them for it. This is very much our trial to see how the relationship works. I’ve been impressed. Communication is always the key issue when you’re doing stuff long distance, and if that works well, then it’s just like working with a local team of developers.

BACKGROUND

Introduce your business and what you do there.

I’m the online marketing manager of andersundsehr GmbH, a digital agency based in Stuttgart, Germany. We specialize in the conception, design, development, and marketing of international digital platforms. We offer comprehensive digital services as part of the Pluswerk agency network.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with unicrew?

We were looking for Contao experts to help us with the technical development of our new client's website.

SOLUTION

What was the scope of their involvement?

unicrew has helped us with improvements in the Contao backend setup, various tasks around technical SEO, antispam measures for contact forms, website development, and bug fixing in general.

What is the team composition?

We've worked with 2–5 teammates from unicrew.

How did you come to work with unicrew?

We found them through an online search. We chose them over other digital service providers because they had high ratings and good value for cost.

How much have you invested with them?

We've spent less than $10,000.

What is the status of this engagement?

We started working with them in March 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

unicrew's work has resulted in faster website loading times and a better user experience. We've also received positive client feedback. We're happy with their fast response times as well.

How did unicrew perform from a project management standpoint?

unicrew has great project management. They deliver on time and have a well-organized PM process.

What did you find most impressive about them?

unicrew's developers provide better answers and outputs than when we assign AI with the same tasks.

Are there any areas they could improve?

There's nothing they can improve on. I'm happy with their work.

BACKGROUND

Please describe your company and position.

 I am the CEO of an advertising & marketing company 

Describe what your company does in a single sentence.

Webdesign, eCommerce, Online-Marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire unicrew to accomplish?

• Development

SOLUTION

How did you find unicrew?

Direct contact

Why did you select unicrew over others?

• Pricing fit our budget
• Good value for cost
• Friendly contact

How many teammates from unicrew were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

An existing form plugin was expanded to include a dropdown field and a counter. It was important that individual values were grouped and that the number of groups had to be counted. This was then used for further price calculations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With the newly programmed function, we were finally able to calculate the correct price within the form. The project has been a complete success so far and our end customer has regular income via his website and form.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The entire project was continuously supervised by a project manager. Results were delivered quickly and to our complete satisfaction.

What was your primary form of communication with unicrew?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their service was always professional, and they always checked to make sure everything was okay. I was able to reach all contact persons at any time. Further customisation requests were taken into account and implemented immediately.

Are there any areas for improvement or something unicrew could have done differently?

No need for optimisation at present.

BACKGROUND

Please describe your company and your position there.

I'm a CTO at digital advertising agency comany

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Artelogic?

We hired Artelogic to develop module that will be used in our internal systems.

What were your goals for this project?

The goal of the project from our side was to outsource part of the work we had at this time.

SOLUTION

How did you select this vendor?

We've interviewed couple of companies from Linkedin.

Describe the project and the services they provided in detail.

I can't provide too many details but the general idea was to develop smart crawler the will be able to classify any website by different parameters.

What was the team composition?

The team was two developers and project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The module was integrated in our systems and almost doesn't requires any maintenance till now.

How was project management arranged and how effective was it?

Project was managed in Jira in very effective way.

What did you find most impressive about this company?

The most impressive part of this company is people. It was a great pleasure to communicate with every person in this company.

Are there any areas for improvement?

All was perfect