WEBDESK SOLUTION Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.8
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

Strong Customization Capabilities

Clients appreciate WEBDESK SOLUTION's ability to tailor solutions to meet specific business needs. Their work on e-commerce platforms and custom app development has been praised for meeting unique client requirements effectively.
Areas for Improvement in Brainstorming

While clients are generally satisfied, there is a suggestion for WEBDESK SOLUTION to engage more in brainstorming sessions with clients to enhance the development of customized solutions.
Timely Issue Resolution

WEBDESK SOLUTION is praised for their ability to quickly address and resolve issues, ensuring minimal disruption to ongoing projects. This reliability has built trust and long-term client relationships.
Successful App and Feature Development

Clients have successfully launched apps and new website features with WEBDESK SOLUTION's help, demonstrating their capability in delivering impactful digital solutions.
Professional and Trustworthy Team

The team at WEBDESK SOLUTION is recognized for their professionalism and trustworthiness. Clients value their honest communication and adherence to promises, resulting in positive ongoing collaborations.
Effective Project Management

WEBDESK SOLUTION is commended for their project management, utilizing tools like Podio for communication and project tracking. They maintain regular meetings and provide timely updates, ensuring projects stay on schedule.

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WEBDESK SOLUTION Reviews

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Web Design Web Development
Other frameworks and CMS
$10,000 to $49,999
Feb. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 3.5

Cost: 4.0

Willing to Refer: 5.0

“They’ve met all of my requirements.”

Oct 23, 2020

Director, Home Decor Manufacturer

Anonymous

Arts, entertainment & music
California, United States
1-10 Employees
Phone Interview
Verified

WebDesk Solution provides custom web development services for a home décor company. Their work includes custom Shopify development for three sites.

WebDesk Solution’s work meets all expectations. The team solves all issues that arise and deliver exceptional products. Customers can expect an honest team that does what they say they will.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the e-commerce director of a home decor company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebDesk Solution?

We were looking for a custom solution for one of our websites. We also hired them to do two more websites.

SOLUTION

What was the scope of their involvement?

They built all of our websites on Shopify and built a custom solution to work with it.

What is the team composition?

We work with 5–6 people from their team, including sales representatives, lead developers, designers, and a project manager.

How did you come to work with WebDesk Solution?

I found them on Upwork.

How much have you invested with them?

We’ve spent over $25,000.

What is the status of this engagement?

We started working together in February 2020, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project was a bit delayed, but it all worked itself out in the end. They’ve met all of my requirements.

How did WebDesk Solution perform from a project management standpoint?

We communicate via phone, email, and Skype. We also use Podium for project management.

What did you find most impressive about them?

They do what they say they will. A lot of developers claim they can do something that they can’t. That’s not the case with them.

Are there any areas they could improve?

No, they’re very responsive. If there’s a problem, it’s always solved.

Do you have any advice for potential customers?

They’re a good company which is why we hired them to build two more sites.

RATINGS

5.0

Mobile App Development
Consumer Mobile App Development
$10,000 to $49,999
Oct. 2019 - Oct. 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They’ll deliver what they promise."

Oct 21, 2020

COO, Klik Deals

Anuj Anand

Information technology
Calgary, Alberta
1-10 Employees
Phone Interview
Verified

WebDesk Solutions developed an application for a coupon service. The team provided mockups. They also built an accessible backend.

The team at WebDesk Solutions delivered great work within a quick timeline. They're professional, hardworking, and dedicated. Customers can expect a team that provides great solutions and feedback.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Klik Deals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebDesk Solutions?

We needed our app developed. The app is for clipping coupons.

SOLUTION

What was the scope of their involvement?

The team at WebDesk Solutions provided mockups and created the application. One is for customers, and the other is for vendors. They made the backend easily accessible to us for making changes.

What is the team composition?

We worked with John (President), a salesperson, and a developer.

How did you come to work with WebDesk Solutions?

They were referred by friends that had worked with them.

How much have you invested with them?

We spent a little over $25,000.

What is the status of this engagement?

We worked together from October 2019–October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WebDesk Solutions did good work within the tight timeline we had.

How did WebDesk Solutions perform from a project management standpoint?

We used Centric. They met deadlines well. We communicated through Google Meet.

What did you find most impressive about them?

Their professional team contributed great solutions, especially when we weren’t sure what we needed.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

They’ll deliver what they promise.

RATINGS

5.0

E-Commerce Development Web Development
Other ecommerce systems PHP
$10,000 to $49,999
Aug. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are responsible and constantly develop solutions to meet the project's needs."

May 4, 2023

Founder, The Sustainable Lifestyle S.A.S de C.V.

Diana Hdz

Retail
Mexico City, Mexico
1-10 Employees
Online Review
Verified

WEBDESK SOLUTION has customized a slow fashion marketplace's e-commerce platform. They've built a C2C vendor panel, customized B2C vendor functionalities, and configured storefronts with custom themes.

WEBDESK SOLUTION has customized the platform according to the client's needs, and it's almost ready for launch. The team is responsible, communicates effectively with weekly meetings, and manages the project well using Podio. Moreover, they're constantly finding solutions that meet requirements.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of The Sustainable Lifestyle S.A.S de C.V.

Describe what your company does in a single sentence.

It is a Slow Fashion Marketplace

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEBDESK SOLUTION to accomplish?

E-commerce customization
Theme customization
E-commerce configuration

SOLUTION

How did you find WEBDESK SOLUTION?

Online Search

Why did you select WEBDESK SOLUTION over others?

High ratings
Attention to detail

How many teammates from WEBDESK SOLUTION were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Webdesk customized my marketplace to fit the needs of my company. They developed a C2C vendor panel with specific rules and UX. They also developed customizations related to the B2C vendors. They configured different storefronts and developed custom themes for each one.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They have been able to customize the software to my needs, and I'm almost ready to launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very responsible. We have had meetings every Wednesday for the past year. We use a Podio to manage the project.

What was your primary form of communication with WEBDESK SOLUTION?

Virtual Meeting

What did you find most impressive or unique about this company?

They are responsible and constantly develop solutions to meet the project's needs.

Are there any areas for improvement or something WEBDESK SOLUTION could have done differently?

They could do more brainstorming with the clients when developing customization solutions.

RATINGS

5.0

Showing 1-3 of 3 Reviews

Locations (1)

150 King St. W. STE 200 Toronto, Canada M5H 1J9

21 - 30

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Joshua C. Irons

WEBDESK SOLUTION

AI-First eCommerce & Growth, Under One Roof

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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WEBDESK SOLUTION Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Strong Customization Capabilities

Areas for Improvement in Brainstorming

Timely Issue Resolution

Successful App and Feature Development

Professional and Trustworthy Team

Effective Project Management

Reviews mentioning:

WEBDESK SOLUTION Reviews

Custom Shopify Dev for Home Decor Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

App Dev for Coupons Provider

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

E-Commerce Development for Slow Fashion Marketplace

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Locations (1)

River Avenue Digital

WEBDESK SOLUTION

AI-First eCommerce & Growth, Under One Roof

1 Language that we service

1 Timezone that we service

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

WEBDESK SOLUTION Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Strong Customization Capabilities

Areas for Improvement in Brainstorming

Timely Issue Resolution

Successful App and Feature Development

Professional and Trustworthy Team

Effective Project Management

Reviews mentioning:

WEBDESK SOLUTION Reviews

Custom Shopify Dev for Home Decor Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

App Dev for Coupons Provider

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

E-Commerce Development for Slow Fashion Marketplace

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

Locations (1)

Contact

Connect with WEBDESK SOLUTION on Social

Connections

River Avenue Digital