Future Proof with AI
Build AI Business Skills with D^3’s Online Learning Platform
Because AI
is only half the answer
“If your workers aren’t frustrated using AI, then you’re nowhere near where you should be.”
Mary ErdoesSir Martin Sorrell , D^3 Advisory Council Member and CEO of JPMorgan Asset and Wealth Management
Because AI
is a superpower
The People, Processes, and Politics of AI ROI
Executives rarely doubt AI’s potential anymore, but many are quietly unsure of their organization’s ability to make it pay off. If you’ve poured time and money into AI pilots and yet the bottom line barely moves, you’re not alone. In the new HBR article “Overcoming the Organizational Barriers to AI Adoption,” Jin Li, Feng Zhu—head […]
Using AI to Identify Climate Innovation
For decades, the business conversation around climate change has been focused on how to manage, mitigate, and withstand the risks and downsides. But what if there’s a more important story about opportunity that we’ve been missing? In the new article, “Tracking Business Opportunities for Climate Solutions Using AI in Regulated Accounting Reports,” published in Nature […]
Navigating the Promise and Peril of AI Companions for Older Adults
What happens when the same technology powering a customer service chatbot becomes a daily companion for someone losing their memory? In the new Nature Mental Health Comment article, “AI Companions for Dementia,” Julian De Freitas, Assistant Professor of Business Administration at Harvard Business School and Associate at the Digital Data Design Institute at Harvard (D^3), […]
Explanations on Mute: Why We Turn Away From Explainable AI
We live in an age where the call for transparent or “Explainable AI” (XAI) has never been louder. Businesses agree, with 85% believing transparency is critical to winning consumer trust. [1] Given this consensus, it seems reasonable to assume that when an explanation for a high-stakes AI decision is available, people will naturally seek it […]
D^3 and Microsoft Launch Accelerated AI Research Initiative
Harvard Business School faculty, in collaboration with Microsoft and its clients, will study human-AI work, publish evidence-based blueprints, and deliver custom workshops for executives to rapidly reinvent global businesses as Frontier Firms; Eli Lilly and Company, EY, Lumen Technologies, and Nestlé among 14 organizations in the inaugural cohort. BOSTON, November 18, 2025 – Faculty at the Digital Data Design Institute at Harvard today […]
Because AI
transforms productivity
Written By
Nova School of Business & Economics
“…what’s different is the promise of this technology. AI has the capabilities of summarizing and allowing people to access tacit knowledge that is typically, you know, exclusive to experts.”
Raffaella Sadun John Winsor , Co-Principal Investigator at the Digital Reskilling Lab
The Three Ways Professionals Work with AI – Which One Are You?
Workers have moved past the initial shock of Generative AI’s arrival. The tool is here, it’s accessible, and it might be open in one of your browser tabs right now. But a critical challenge remains: knowing that you should use AI is very different from knowing how to weave it into the complex, interconnected reality […]
The Agentic AI Reality Check
Agentic AI has recently been moving through a period of heightened excitement and innovation, but empirical data on how these tools are actually being used has been scarce. The new study “The Adoption and Usage of AI Agents: Early Evidence from Perplexity,” by Jeremy Yang, Assistant Professor of Business Administration at Harvard Business School and […]
Because AI
changes everything
Leading with AI 2026
While AI represents the most powerful wave of innovation in a generation, public sentiment toward it is increasingly polarized and weary. Many workers feel that AI is being done to them, not for them. The dominant feeling across much of the American workforce is disenchantment, the sense that they played by the rules, but the […] Continue reading Leading with AI 2026
Our digital future is being invented today
Our work at the Digital Data Design Institute at Harvard focuses our 14 labs around six communities of practice to produce and share research-rooted knowledge on how society and business are interacting with artificial intelligence (AI) and digital technologies.