Jie Gao Lixia Liu Tao Zhang 0100 Shenghao Jia Chuntao Song Lexi Xu Yang Wu Bei Li Yunyun Wang Xinjie Hou Research on User Complaint Problem Location and Complaint Early Warning Stragegy Based on Big Data Analysis. 1504-1509 2022 TrustCom https://doi.org/10.1109/TrustCom56396.2022.00214 conf/trustcom/2022 db/conf/trustcom/trustcom2022.html#GaoLZJSXWLWH22