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Shan Ling Pan
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Publications
- 2012
[j60]Eric Tze Kuan Lim
, Chee-Wee Tan, Dianne Cyr, Shan Ling Pan
, Bo Sophia Xiao:
Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey. Inf. Syst. Res. 23(4): 1110-1130 (2012)- 2007
[j39]Chee-Wee Tan, Shan Ling Pan, Eric Tze Kuan Lim
:
Managing Stakeholder Interests in E-Government Implementation: Lessons Learned from a Singapore E-Government Project. Int. J. Electron. Gov. Res. 3(1): 61-84 (2007)
[j38]Eric Tze Kuan Lim
, Chee-Wee Tan, Shan Ling Pan
:
E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management. Int. J. Electron. Gov. Res. 3(2): 1-28 (2007)- 2006
[j31]Shan Ling Pan
, Chee-Wee Tan, Eric Tze Kuan Lim
:
Customer relationship management (CRM) in e-government: a relational perspective. Decis. Support Syst. 42(1): 237-250 (2006)- 2005
[j23]Eric Tze Kuan Lim
, Shan Ling Pan
, Chee-Wee Tan:
Managing user acceptance towards enterprise resource planning (ERP) systems - understanding the dissonance between user expectations and managerial policies. Eur. J. Inf. Syst. 14(2): 135-149 (2005)
[j20]Chee-Wee Tan, Shan Ling Pan
, Eric Tze Kuan Lim
, Calvin Meng Lai Chan:
Managing knowledge conflicts in an interorganizational project: A case study of the Infocomm Development Authority of Singapore. J. Assoc. Inf. Sci. Technol. 56(11): 1187-1199 (2005)
[j19]Chee-Wee Tan, Shan Ling Pan
, Eric Tze Kuan Lim
:
Managing Stakeholder Interests in e-Government Implementation: Lessons Learned from a Singapore e-Government Project. J. Glob. Inf. Manag. 13(1): 31-53 (2005)
[c24]Chee-Wee Tan, Shan Ling Pan, Eric Tze Kuan Lim
:
Towards the Restoration of Public Trust in Electronic Governments: A Case Study of the E-Filing System in Singapore. HICSS 2005- 2004
[c18]Chee-Wee Tan, Shan Ling Pan, Eric Tze Kuan Lim, Calvin Meng Lai Chan:
Conflicts in Knowledge Management: Visiting the Hidden Partner. ECIS 2004: 1865-1876
[c17]Chee-Wee Tan, Eric T. K. Lim
, Shan Ling Pan, Calvin M. L. Chan:
Enterprise System as an Orchestrator of Dynamic Capability Development: A Case Study of the IRAS and TechCo. Relevant Theory and Informed Practice 2004: 515-534- 2003
[c12]Chee-Wee Tan, Shan Ling Pan, Eric Tze Kuan Lim:
E-governance: towards a strategic convergence of stakeholder interests. ECIS 2003: 1913-1929

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