"Increasing Citizen Satisfaction with E-Public Administration: SERVQUAL and ..."

Chi Thuy Nguyen, Csaba Mako (2025)

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DOI: 10.1145/3773002.3774807

access: closed

type: Conference or Workshop Paper

metadata version: 2026-03-05

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Chi Thuy Nguyen, Csaba Mako:
Increasing Citizen Satisfaction with E-Public Administration: SERVQUAL and Holistic Governance Model in Comparison: (Selected Literature Review). CEEeGov 2025: 25-31

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