<?xml version="1.0" encoding="US-ASCII"?>
<dblp>
<inproceedings key="conf/irict/KurniaDS20" mdate="2024-05-21">
<author>Rizka Dhini Kurnia</author>
<author>Halina Mohamed Dahlan</author>
<author>Samsuryadi</author>
<title>Derivation of Factors in Dealing Negative E-WOM for Maintaining Online Reputation.</title>
<pages>1198-1208</pages>
<year>2020</year>
<booktitle>IRICT</booktitle>
<ee>https://doi.org/10.1007/978-3-030-70713-2_106</ee>
<crossref>conf/irict/2020</crossref>
<url>db/conf/irict/irict2020.html#KurniaDS20</url>
</inproceedings>
</dblp>
