"Multimedia Chat for Helpdesks: A Requirements Study, a Practical SOA ..."

Zon-Yin Shae et al. (2009)

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DOI: 10.1109/ISORC.2009.14

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Zon-Yin Shae, Tony Bergstrom, Claudio S. Pinhanez, Mark Podlaseck:
Multimedia Chat for Helpdesks: A Requirements Study, a Practical SOA Architecture, and an Interface Prototype. ISORC 2009: 198-205

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