Ronald Maier 6th Conference on Professional Knowledge Management: From Knowledge to Action, February 21-23, 2011 in Innsbruck, Austria GI LNI P-182 2011 978-3-88579-276-5 Wissensmanagement https://dl.gi.de/handle/20.500.12116/19509 http://subs.emis.de/LNI/Proceedings/Proceedings182.html db/conf/wm/wm2011.html