General hazard-type scaling of abandonment time distribution for a G/Ph/n+GI queue in the Halfin-Whitt heavy-traffic regime.

Toshiyuki Katsuda General hazard-type scaling of abandonment time distribution for a G/Ph/n+GI queue in the Halfin-Whitt heavy-traffic regime. 155-195 2015 80 Queueing Syst. Theory Appl. 1-2 https://doi.org/10.1007/s11134-015-9434-1 db/journals/questa/questa80.html#Katsuda15