> For the complete documentation index, see [llms.txt](https://docs.zigpoll.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zigpoll.com/tutorials/exporting-data-to-csv.md). # Exporting Data to CSV Export your survey response data to a CSV file Export your Zigpoll survey response data to a CSV file for analysis in Excel, Google Sheets, or other tools. #### Where to export from | Where | Button | What you get | How it arrives | | --------------------------------------------------------------------------- | ----------------- | ------------------------------------------------------------------------------------------------ | -------------------- | | Account or survey **Dashboard**, or **Export CSV** in a survey's **⋯** menu | **Export to CSV** | Every participant who answered a survey, with their answers to it. | Emailed | | **Table** | **Export to CSV** | The table you built, with all columns or only the ones you've selected. | Emailed | | **Participants** | **Export to CSV** | Participant details. Turn on **Include Responses** to add their answers. | Emailed | | **Answers** | **Download CSV** | The answers listed on the page, one row per answer, with your current filter and search applied. | Downloads right away | **Table** is the page that used to be called **Reports**. You'll find it in the sidebar, or choose **View Table** from a survey's **⋯** menu. #### Manual Export 1. Open your Zigpoll dashboard (the account dashboard, a survey's dashboard, or the Table page). 2. Click the **Export to CSV** button. 3. Choose the survey (on the account dashboard) and the **Date Range**. 4. Check the address under **Send To:** and click **Email CSV**. You can also download a full export file for a single survey from the survey's **Settings → General** tab via **Download Export File**. That file holds the survey's questions and settings for importing into another account. It contains no responses. #### When your export arrives Emailed exports come from `support@zigpoll.com` with the subject **\[Zigpoll] Your CSV Export is Complete**. Large exports can take up to an hour. You can run one export at a time. While one is running, the export window shows its progress. By default the email contains a download link, which expires after 7 days. To get the file attached instead, go to **Settings → Data Export** and set **Export Type** to **Include as attachment**. Attachments are limited to 20MB, so keep links on for large exports. If Google Sheets is connected, the export window also has **Save to Sheets**. It puts the export in a new Google Sheet and emails you the link. #### My CSV export never arrived 1. **Wait up to an hour.** Large accounts take longer. 2. **Check spam** for mail from `support@zigpoll.com`. 3. **Check the Send To: address** in the export window. The export goes only to that address. 4. **Check the file size.** If you set **Export Type** to **Include as attachment**, a large file may not fit in an email. Switch back to **Send a download link** and export again. 5. **Try a different address.** If it still doesn't arrive, contact . #### My export says "No Results Found" The CSV holds a single **No Results Found** row when nobody answered the selected survey in the date range you chose. Pick a wider date range, or check that you selected the right survey. The **Table** page shows "No results found." for the same reason. #### How rows are organized In the dashboard, Table, and Participants exports, **each row is one session** of one participant, not one person. If someone comes back to a survey later, or answers it on a different page, their answers land on a second row with the same **Id**. Group or de-duplicate by **Id** to count people. That's why your row count may not match the counts on your dashboard: * One person can have several rows. * **Answers** on your dashboard counts every question answered, so it is usually much higher than the row count. * Only answers given inside the **Date Range** are included, so a row can be missing answers given before the range starts. The **Answers** page's **Download CSV** is different. It has one row per answer. #### How answers appear in the CSV * Each question gets its own column, named `Slide: | Id: `. * A multi-select answer sits in one cell, with the choices separated by commas, for example `Red, Blue`. To use a different separator, go to **Settings → Data Export** and change **Delimiter**. * Metadata appears in `Survey Metadata: ` columns. * If long numbers such as order IDs turn into scientific notation in Excel, turn on **Disable Excel Formatting** under **Settings → Data Export**. #### Export without personal data The **Table** page lets you choose columns: 1. Open **Table** and select your survey and date range. 2. Use the column picker to untick the columns you don't want, such as email addresses, IP address, or customer IDs. 3. Click **Export to CSV**, choose **Include selected columns only**, and click **Email CSV**. Your column choices are remembered in your browser. Scheduled exports have the same option: see [Automations](/tutorials/automations.md). The dashboard and Participants exports always include every column. #### Automated Exports To receive regular exports on a schedule, use **Scheduled Exports** in the sidebar. You can email a CSV, update a Google Sheet, or post JSON to your own endpoint, daily, weekly, or monthly. For more details, see [Automations](/tutorials/automations.md). --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.zigpoll.com/tutorials/exporting-data-to-csv.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.