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Waterdrop Website Experience Feedback Form
Thank you for visiting Waterdrop! We're working hard to make your online experience faster, smoother, and easier to navigate. Please take a minute to share your thoughts — your feedback helps us improve.
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* Indicates required question
Overall, how satisfied are you with your experience on the Waterdrop website?
*
😃 Very satisfied
1
2
3
4
5
Very dissatisfied
1. Which Waterdrop website did you visit?
*
United States (US)
United Kingdom (UK)
Canada (CA)
Germany (DE)
European Union (EU)
Australia (AU)
Singapore (SG)
2. What kind of device did you use to visit our website?
*
Mobile phone
Tablet
Desktop or laptop
3. Are you satisfied with the website’s loading speed?
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Yes, very satisfied
Neutral
No, it’s too slow
4. Where did you experience delays, slowdowns, or errors?
(Select all that apply)
*
Product detail pages
Adding items to cart
Checkout/payment process
Login or registration
Irrelevant search results
Other:
Required
5. Did you experience any of the following issues while using our website?
(Select all that apply)
*
Filters or replacement parts are hard to find
Search bar doesn’t work well
Navigation bar is unclear
Too many products — hard to choose
Hard to compare similar products
Product descriptions are confusing
Page layout is hard to follow
No issues
Other:
Required
6. Is the information on product pages clear and easy to understand?
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Yes, very clear
Neutral
No, not clear
7. What kind of information would you like to see more of on product pages?
(Select all that apply)
*
Key features (filtration stages, NSF certifications, water type support)
Installation videos
Comparison with other brands
Comparison with other Waterdrop models
Customer reviews / user photos
About Waterdrop (brand mission, background)
Media reviews / expert recommendations
Extra services (warranty, tech support, returns, payment options)
Other:
Required
8. Which areas would you most like us to improve?
(Select all that apply)
*
More accurate search results
Easier product navigation
Filter replacement guidance
Faster page loading
Better product comparison tool
Clearer product descriptions
Smart product recommendations
Other:
Required
9. Have you explored the features available on our website?
*
Yes
No
Not sure
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