Matt Baker
Director of Data & Analytics | BI & Cloud Solutions Architect | Support & Operations Leader
I lead data, analytics, and support organizations with a focus on modernizing BI platforms, improving SLAs, and designing automation that brings order to complex environments. Over 16 years, I’ve supported enterprise organizations across Healthcare, Financial Services, Energy, and other industries—building and stabilizing analytics platforms, leading BI support teams, and delivering modernization initiatives in cloud and hybrid environments.
My GitHub includes practical tools and migration utilities that emerged directly from real-world BI, cloud, and integration challenges. These projects demonstrate my ability to work across legacy platforms, AWS services, and enterprise support ecosystems.
Here are selected projects that reflect my work in BI modernization, cloud development, and infrastructure automation:
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Qlik2Quick
Modernization tooling for migrating Qlik Sense dashboards into Amazon QuickSight. -
QlikSenseOnPremRapidOnboarder
Infrastructure automation for AWS-based BI environments. -
Goldbach
Distributed computing experiment built using AWS services.
Customer Experience and Support Manager – PAS
Improved SLA performance and operational reliability through workflow automation, reporting, and knowledgebase development.
Senior BI Analyst – Persistent Systems (Intuit)
Migrated legacy BI to QuickSight, reduced backlog, optimized large Qlik dashboards, and introduced AI-enhanced narrative analytics.
BI Support Team Manager – DI Squared
Built and led distributed BI support teams, established SLAs, standardized processes, and improved ticket resolution times.
Senior Solutions Consultant – Bardess Group
Delivered major platform upgrades, authored BI governance standards, onboarding frameworks, and multi-client hosted BI stabilizations.
Business Intelligence
Qlik Sense, QlikView, Amazon QuickSight, Power BI, Tableau
Cloud & Data Platforms
AWS (S3, EC2, Lambda, Athena, DynamoDB, CloudFormation, IAM, Kinesis, API Gateway), Azure Data Factory
Databases
SQL Server, Oracle, PostgreSQL, MySQL, Sybase, Snowflake, Databricks
Automation & Scripting
Python, PowerShell, SSIS, VBScript, Alteryx, Automation Anywhere, TimeXtender
Support, Integrations & Administration
Freshdesk, Autotask, HubSpot, Git, SVN
AI & Analytics Extensions
Applied LLM tools (ChatGPT, Claude, custom Qlik/QuickSight extensions)
