Automate procure-to-pay tasks with Procurement Agent supplier communications

Enabled for Public preview General availability
Users by admins, makers, or analysts Apr 25, 2025 -

Business value

For many businesses, a large part of the procurement process is still manual. This process includes collaborating and following up with vendors, manually updating purchase orders, and managing change requests. The Procurement Agent supplier communications feature helps purchasers save time by automating manual and repetitive tasks based on user-defined rules. The agent helps you achieve a resilient and efficient supply chain and increase procurement productivity.

Feature details

Purchasers spend a lot of time manually checking incoming emails, assessing the status of each purchase order, replying to suppliers, following up with suppliers, and updating systems. Procurement Agent supplier communications functionality helps purchasers by providing the following features:

  • Follow up with vendors on purchase orders: The agent can automatically draft ready-to-send emails that ask a vendor about the status of a delayed order or remind a vendor to confirm a purchase order.

  • Speed up purchase order updates based on incoming vendor emails: The agent automatically reads your email inbox to analyze communications from your vendors. It finds messages related to purchase orders. It analyzes these messages with organizational data to identify purchase order confirmations and change requests. The agent runs automated tasks based on your user-defined rules.

Follow-up with vendors configuration.

New home screen showing agent activity on the right side.

Geographic areas

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Language availability

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Supplier Communications Agent overview (docs)