LiveAgent

This Valentine's Day💝, fall in love with support that actually works. Give your customers (and your team) the gift they deserve: AI that delivers instant responses, polishes every message to perfection, understands customer sentiment before issues escalate, and turns conversations into revenue opportunities. Smart support shouldn't cost extra. Free with LiveAgent. Start with AI today: https://lnkd.in/eXcqWz83

Understanding your customers isn't one-size-fits-all. M4Markets (Financial services 🏦) saw an 80% increase in international engagement by expanding multilingual support via LiveAgent AI Chatbot, effectively serving a global client base. Matchaflix (Health food retail 🌿) achieved a 5-minute response time, reduced from 3-6 days, through LiveAgent WhatsApp Business integration. CS Apparel Group (Retail apparel and fashion 👗) realized a 75% improvement in average email response time (from 24h to 6h) by implementing LiveAgent automation rules and workflows. Different goals. Different industries. One solution. 🎯 What's YOUR biggest challenge in understanding customer needs? 👇

February just hit different at LiveAgent! Here's what dropped: 🤖 Telegram integration – In final testing! Soon you'll handle Telegram messages right from your LiveAgent panel. ✨ AI Answer assistant got a glow-up – Smarter prompts, cleaner design, and we're merging Composer + Improver into one powerful tool. Less clicking, more helping. ⚡ UI tweaks you'll actually notice – Pinnable sidebar, better spacing, ESC to cancel edits, and fresh icons. Small changes, big impact. 📎 Bulk attachments coming – Upload multiple files at once in v5.61. 👋 Saying goodbye to old themes – Classic & Squared chat are retiring. Time to embrace the Material theme's sleek design. The best part? All of this came from YOUR feedback. Keep it coming – we're listening. Find out more: https://lnkd.in/eVcWPqQT #LiveAgent #ProductUpdate #helpdesk #AIFeatures

🎉 New Year, new features in LiveAgent! We've kicked off 2026 with exciting updates designed to make your support work more efficient: ✅ Enhanced ticket layout – Switch, dock, or unpin your action box for better navigation ✅ Collapsible sidebar – Maximize your screen space with a click ✅ Hide system messages – Clean up your ticket view and focus on what matters Our commitment? Making customer support smoother and smarter for teams like yours. Explore all January updates: https://lnkd.in/es6y-wZv #CustomerSupport #LiveAgent #ProductUpdate #HelpDesk #CustomerService

What a year it's been✴️! As we close out 2025, we're excited to share the major milestones that shaped LiveAgent this year—transforming how support teams deliver exceptional customer experiences. As we wrap up 2025, we would like to share our key milestones of this year 🎉: ✅ AI Chatbot – Handles FAQs, escalates complex issues, supports multiple languages ✅ AI Answer Composer & Improver – Generate contextual responses based on ticket history ✅ Blind Transfer – Smarter call routing with more agent control ✅ OAuth for Office 365 – Simplified, more secure email integration ✅ Spoofing Protection – Flags suspicious emails to keep teams safe ....& many more From AI-first features to enhanced security, we're helping support teams work faster and smarter. What's your must-have customer support feature for 2026? Discover the whole LiveAgent 2025 wrap-up 🎄 👇 https://lnkd.in/eQyMyTSz #CustomerSupport #AI #LiveAgent #CustomerExperience

🎄 Holiday Support Quiz: test your festive knowledge with LiveAgent. Think you know how to handle holiday support like a pro? Put your knowledge to the test!

🎉 LiveAgent December update is here! Big improvements this month: ✨ Smarter AI - Context now flows seamlessly between Answer Composer & Improver for more relevant suggestions. 💾 Better Ticket Fields - Individual auto-saving means no more lost changes 📎 Auto-ZIP Attachments - Multiple files automatically bundled for easy download 🎨 Cleaner Interface - Redesigned ticket layout + collapsible sidebar coming soon 🔧 Bug Fixes - Resolved stuck chat issues for smooth conversations 🚀 Coming Soon - API v4 + innovative call-joining feature for agent support Read more👉 https://lnkd.in/ezN4aPBH #CustomerService #LiveAgent #ProductUpdate

🔥Black Friday meltdown in progress. Servers are fine. Humans... not so much. Grab your 75% OFF LiveAgent before it disappears. Because your customers don’t wait, even on Black Friday!🛒🔥 Last week to claim your discount! 👉 https://lnkd.in/ec_ZpT2f

Let's talk ROI. 💰 Every business knows that retaining customers costs less than acquiring new ones. And in 2025, customer experience isn't a nice-to-have—it's your competitive advantage. This Black Friday, LiveAgent is offering 75% OFF for 6 months on new accounts! Whether you're scaling your support team or consolidating scattered communication channels, now's the time to invest in the infrastructure that keeps customers coming back. Bring your email, chat, social media, calls, and more into one powerful platform. Who's ready to make their smartest business move this quarter? 🚀 Claim your deal NOW!👉 https://lnkd.in/ec_ZpT2f

AI ran the numbers. The best Black Friday deal is right here. Get 75% OFF LiveAgent and power up your support for 2026. 👉 Claim your deal NOW: https://lnkd.in/ec_ZpT2f