In which countries can I use Terminal?
Virtual Terminal is available for businesses in all Paystack markets: Nigeria, Ghana, Kenya, South Africa, and Côte d’Ivoire. Physical Terminal is currently only available for businesses in Nigeria.
Which payment channels are supported on Terminal?
Virtual Terminal supports the following payment channels in Nigeria: Local and International Bank Cards, Bank Transfer, USSD, and Apple Pay.
In Ghana, Virtual Terminal supports Local and International Bank Cards, USSD, and Mobile Money.
In Kenya, Virtual Terminal supports Local and International Bank Cards, M-PESA, and Apple Pay.
In South Africa, Virtual Terminal supports Local and International Bank Cards, Scan to Pay, Snapscan, and EFT.
In Côte d’Ivoire, Virtual Terminal supports Local and International Bank Cards and Mobile Money.
Physical Terminal is only available in Nigeria, and supports Local Bank Cards, USSD, and Bank Transfer.
Do you offer bulk discounts?
Yes, custom pricing is available for companies with large payment volumes or large hardware orders. Contact the Sales team here.
Do I need a developer to use Terminal?
No. You don’t need a developer to set up or use Terminal. The Physical Terminal User Guide provides simple instructions on how to get started, while for Virtual Terminal, following the on-screen instructions on the Paystack Dashboard should be sufficient. If you want to build complex automation, however, you may require the services of a software developer.
How many Virtual Terminals can I create?
You can create as many Virtual Terminal units as your business needs, for free.
What do I get with my Physical Terminal order?
You’ll receive one Morefun MF960 device, charger, roll of receipt paper, and POS guide.
How long will it take to receive my Physical Terminal?
You’ll receive your Physical Terminal within 4 - 7 business days after your purchase request is approved. Virtual Terminal is available to use instantly.
How do I get extra receipt paper for my Physical Terminal?
Your Physical Terminal will come with receipt paper. After this, you'll receive free receipt paper delivered to your location once a month. If you happen to run out of receipt paper before this monthly refill, you can purchase receipt paper from any large supermarket.
What do I do if I have more questions?
Kindly send us a message at [email protected]; we're happy to help!