Related Products
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About
Put AI in the hands of your engineers to automatically detect, investigate, & resolve quality issues, months faster. High-precision AI automatically catches and contextualizes issues as soon as a trend emerges in the hands of your customers. Empower your team to solve complex problems instead of being stuck manually analyzing text and disconnected data. Enable your team to gain visibility and collaborate across geographic regions and departments to understand the full scope of an emerging issue. With automatic issue detection and prioritization, your team can focus on identifying root causes and implementing countermeasures to increase customer satisfaction and profitability.
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About
Request your users to record their issues without downloading anything and Collect Users’ Issues on the fly to Reduce the back-and-forth time in communicating user issues by obtaining all necessary information to recreate and resolve the issues.
Like: Issue Reply, Console and network, Transcript, Audio, Events & Pages, User and device info, and Your custom data.
Analyze Issues and investigate the Data
Automatically analyze the data obtained from the user to gain a deeper understanding of the user issue. Using: User Emotion, User sentiment, Issue summary, Automatic tagging, Manual tagging.
Use Record Workflows To Resolve 7X Faster
Share the data with internal teams, such as product and R&D, toggle the widget directly on your product, and utilize our native integrations to save time. No download required, Shareable link, Front end Widget
and Record manual control
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in need of an AI observability command center to detect and solve emerging quality issues
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Audience
Customer support, customer operation, customer experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$0
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAxion Ray
Founded: 2021
United States
www.axionray.com
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Company InformationRecord
Founded: 2022
Israel
torecord.it
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Integrations
Intercom
Zendesk
monday.com
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