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About

It can record the entire screen (support multiple monitors), single window or the area of screen your select. It also can record video from wecam or record screen and webcam at the same time. Screen Recorder can record video with computer sounds, record video with a microphone or record screen with audio from your microphone and speakers. Ever seen tutorials and been impressed they are able to zoom in and out whilst recording? Screen recorder can adjust the recording area to magnify the area of the cursor during recording (Maximum 4X). Optimizes recording performance by using a hardware-accelerated H.264/HEVC encoder. It will allow you to record the target in high speed, with a high compression ratio and excellent quality. For placing your own logo image on the video for showing who the creator is, you can record video with text watermark or image watermark. Draw on the video during the recording process. Add important drawings to your tutorials and make videos more engaging.

About

Screendesk is a specialized video support platform designed primarily for customer service and technical support teams. The platform helps support teams resolve tickets faster by enabling instant screen recordings and video calls without requiring any downloads. Zero-download screen recordings & video calls integrated directly with helpdesk software Automatic technical data capture including device info, console logs, network requests AI-powered analysis to identify patterns and solutions Live screen sharing for real-time troubleshooting Seamless integration with Zendesk, Help Scout, Intercom, Freshdesk, Slack Video library to search and reuse recordings of common issues Secure sharing with privacy protection (content blurring) Chrome extension for quick browser recording Custom branding options for enterprise users Support ticket integration linking videos directly to customer issues Video editing tools with annotations and trimming capabilities

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone searching for a screen recording software to capture image and audio

Audience

Customer service and technical support teams looking for an efficient video support platform to enhance troubleshooting, speed up ticket resolution, and improve team collaboration through seamless integrations with popular helpdesk systems

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$39.95 one-time payment
Free Version
Free Trial

Pricing

$8/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Gilisoft
Founded: 2005
www.gilisoft.com/product-video-recorder.htm

Company Information

Screendesk
Founded: 2022
United Kingdom
screendesk.io

Alternatives

Alternatives

AweSun

AweSun

Aweray Remote
Fast Screen Recorder

Fast Screen Recorder

FastPCTools Software
Recordit

Recordit

Micromatrix Technology Limited
GOM Cam

GOM Cam

GOM Lab

Categories

Categories

Integrations

Freshchat
Freshdesk
Help Scout
Intercom
Zendesk

Integrations

Freshchat
Freshdesk
Help Scout
Intercom
Zendesk
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