Tipard Screen CaptureTipard Studio
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Related Products
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About
Screendesk is a specialized video support platform designed primarily for customer service and technical support teams. The platform helps support teams resolve tickets faster by enabling instant screen recordings and video calls without requiring any downloads.
Zero-download screen recordings & video calls integrated directly with helpdesk software
Automatic technical data capture including device info, console logs, network requests
AI-powered analysis to identify patterns and solutions
Live screen sharing for real-time troubleshooting
Seamless integration with Zendesk, Help Scout, Intercom, Freshdesk, Slack
Video library to search and reuse recordings of common issues
Secure sharing with privacy protection (content blurring)
Chrome extension for quick browser recording
Custom branding options for enterprise users
Support ticket integration linking videos directly to customer issues
Video editing tools with annotations and trimming capabilities
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About
Tipard Screen Capture can record screen, video, and audio you desire on computer. It allows you to select video size like full screen, customized size. You can also select the area that you want to record. Besides, you can choose to record with the system audio or microphone audio according to your needs. Apart from that, it owns cursor options for you to choose like highlight cursor or clicks or both of them.
Key Functions:
1. Record screen, video and audio
With Tipard Screen Capture, you can record any videos of your computer screen. Meanwhile, it enables you to record 4K UHD Video, HD Video etc. and save them as MP4 or WMV for easy playback. Furthermore, Tipard Screen Capture enables you to record your mobile phone screen via its mirror feature.
2. Choose specific video size
This screen recorder software allows you to choose the video size like full screen, customized size. Meanwhile, you can select the area that you want to record. You can also adjust the frame
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer service and technical support teams looking for an efficient video support platform to enhance troubleshooting, speed up ticket resolution, and improve team collaboration through seamless integrations with popular helpdesk systems
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Audience
People who want to record videos
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$8/month/user
Free Version
Free Trial
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Pricing
$15/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationScreendesk
Founded: 2022
United Kingdom
screendesk.io
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Company InformationTipard Studio
www.tipard.com
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Categories |
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Integrations
Freshchat
Freshdesk
Help Scout
Intercom
Zendesk
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