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About

Communication among care team members involves a complex relationship between people, devices, and hospital systems. You might be struggling with an overwhelming surge of data, gaps in your communication, or inefficient communication workflows. These challenges make your job harder and negatively impact patient outcomes. There’s a solution to help – Spok Care Connect®. Spok Care Connect is the unified communication platform that provides care team collaboration, closed loop communication, and secure messaging to enhance your clinical workflows. It’s possible for one unified communication platform to solve the multiple challenges across different areas, departments, and locations in your health system.

About

Telmediq’s Healthcare Communications Hub (HCH) integrates with your hospital’s clinical, IT, and telecom systems to unify communications and streamline care coordination. The ultimate result of quick and error-free communication is improved patient experience and safety as well as savings for your clinicians and supporting staff. The following integrations are supported by the Telmediq HCH. Clinicians waste countless hours on very basic and redundant EHR activities such as finding available workstations, logging into the EHR, checking the status of test results, finding care team members, and taking clinical notes. Many of these tasks can be easily done from a mobile device without the need to log into the full EHR interface. Receive critical test results, updates and order notifications as soon as they are entered into the EHR.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Health systems that need a unified communications solution

Audience

Clinics searching for an advanced HIPAA Compliant Messaging solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 1.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Spok
Founded: 1984
United States
www.spok.com

Company Information

Telmediq
Founded: 2012
Canada
www.telmediq.com/healthcare-communications

Alternatives

Alternatives

MH-CURE

MH-CURE

Mobile Heartbeat
Medworxx

Medworxx

CENTRALSQUARE

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

HIPAA Compliance Features

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Avaya Aura
Avaya one-X Communicator
Centricity RIS-IC
Cisco Unified Contact Center
EcoStruxure
EpicCare EMR
Indent
Metasys
NextGen Healthcare EHR
Oracle Health EHR
Philips Interoperability Solutions
Veradigm EHR

Integrations

Avaya Aura
Avaya one-X Communicator
Centricity RIS-IC
Cisco Unified Contact Center
EcoStruxure
EpicCare EMR
Indent
Metasys
NextGen Healthcare EHR
Oracle Health EHR
Philips Interoperability Solutions
Veradigm EHR
Claim Spok Care Connect® and update features and information
Claim Spok Care Connect® and update features and information
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Claim Telmediq and update features and information