QEval
QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.
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StackAI
StackAI is an enterprise AI automation platform to build end-to-end internal tools and processes with AI agents in a fully compliant and secure way. Designed for large organizations, it enables teams to automate complex workflows across operations, compliance, finance, IT, and support without heavy engineering.
With StackAI you can:
• Connect knowledge bases (SharePoint, Confluence, Notion, Google Drive, databases) with versioning, citations, and access controls.
• Deploy AI agents as chat assistants, advanced forms, or APIs integrated into Slack, Teams, Salesforce, HubSpot, or ServiceNow.
• Govern usage with enterprise security: SSO (Okta, Azure AD, Google), RBAC, audit logs, PII masking, data residency, and cost controls.
• Route across OpenAI, Anthropic, Google, or local LLMs with guardrails, evaluations, and testing.
• Start fast with templates for Contract Analyzer, Support Desk, RFP Response, Investment Memo Generator, and more.
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Computer Frameworks Lab Management System
The Laboratory Management System (LMS) is a Medical/Business Management system designed to support Laboratory and Clinic processes as well as administrative processes. It manages both patient and staff records as well as forms, work lists, and reports. It has built-in modules for Andrology and Embryology that can be modified to suit the practice's internal processes. We identified a gap between the current capabilities of clinic software and what is really essential to clinics and laboratories. LMS was created for Australian laboratories and clinics and is designed to maintain quality assurance following NATA requirements for laboratories. Extra modules can be incorporated into the application to suit your unique requirements. Drug dispensing software which keeps track of medications dispensed to patients and can also be used to manage an inventory of medications, order medications from pharmaceutical suppliers and to create PBS claims for IVF medications.
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