Audience
Cannabis companies looking for a seed-to-sale solution
About BioTrack
Our comprehensive cannabis software and business solution covers the requirements of compliant seed-to-sale tracking and data reporting in every state. Tracking and reporting tools customized to your jurisdiction’s regulations, plus tons of extra features to help you operate every aspect of your licensed cannabis business including comprehensive reports, data-driven marketing tools, integrated hardware for minimal data entry, and customizable workflows to make your solution work for you; not the other way around. As the first true seed-to-sale tracking solution to cover the full cannabis vertical, we’ve been with you since the beginning, adapting and changing right alongside the industry. Report required info to any state system & collect valuable insights on your business. Setup reminders for whatever you’d like. From watering schedules to nutrient and pesticide applications. Make sure you, and more importantly, your team, never miss a beat.
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BioTrack Verified User Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"The Old Workhorse is ready for the Glue Mill" Edited 2021-12-06
Pros: Has alot of functionality. Much of which a retailer will not use.
Does most of the basic functions and was up and running on 420 unlike some others.
It's the Devil you know.Cons: Service? Nah? Customers? Who?
The company hours are not what one would hope for from such an integral part of the enterprise.
The staff/tracking data is non-existent.
Who is my highest selling budtender? Don't know?
Why did that manager give that discount? Run a time consuming report and find out.Overall: BioTrack was a solid product for a few years, but their commitment to innovation, identifying their customer's needs, slow adaptation to compliance changes, and near worthless/non-existent tech support make it a product we are looking to replace.
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Unfortunately, the other companies have other problems like 420 downtimes, required hardware, or lacking reporting features for compliance.
As an Oregon retailer, we find fixes for other states creeping into our product and updates are only rolled out when we find something not working anymore and call to find out we are on an "older version".
As the main IT/Compliance person at a high volume, small store, I need a partner, not a problem and BioTrack has become a problem.
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