Audience

Contact Centers, Collection Agencies, Financial Services, Market Research, BPO, Fundraisers

About Broadband Dynamics

Omni Channel software solutions including Voice, SMS, WebChat, social media and more. Includes TCPA compliant enhanced manual dialing solution, predictive, progressive and power dialers. ACD/queues, call recording, screen recording, sentiment analysis, custom Dashboards, enhanced customizable reporting with automation, Quality Assurance including automated scoring of calls, AI Voice, Chat and SMS BOT solutions. CPaaS for automatic ordering and routing of phone numbers on our carrier network.

Integrations

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Company Information

Broadband Dynamics
Founded: 1996
United States
www.broadbanddynamics.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support

Broadband Dynamics Frequently Asked Questions

Q: What kinds of users and organization types does Broadband Dynamics work with?
Q: What languages does Broadband Dynamics support in their product?
Q: What kind of support options does Broadband Dynamics offer?
Q: Does Broadband Dynamics have a mobile app?
Q: What type of training does Broadband Dynamics provide?

Broadband Dynamics Product Features

Cloud PBX

Call Recording
Web Conferencing
Call Routing
Virtual Extensions
SIP Trunking
Ring Groups
IVR / Voice Recognition

IVR

Survey Management
Call Recording
Voice Customization
Call Routing
Text to Speech
Multiple Scripts
Voice Mail
Call Center
Phone Key Input
Call Logging

SD-WAN

WAN Optimization
Multi-Cloud Management
Centralized Orchestration
Zero-Touch Provisioning
VPN
Application Delivery Control
Policy-based Management
Dynamic Path Selection

Unified Communications

Calendar Management
Audio / Video Conferencing
File Sharing
Call Recording
Multi-User Collaboration
Call Routing
Fax Management
Mobile Access
Chat / Messaging
Voice Mail

Broadband Dynamics Additional Categories