Audience
Organizations that need a powerful CRM system
About Epicor CRM
Grow your customer-centric strategies while gaining insight with our next-generation CRM platform. Epicor CRM provides the information and control to deliver a world-class customer experience at every touchpoint. Advanced collaboration capabilities in Kinetic (new name for Epicor ERP) connect employees, departments, and supply chain partners so your whole company can be more responsive. Epicor CRM allows you to Increase supply chain velocity to keep pace with global competition. Drive out costs to improve profitability through effective coordination from raw materials to the delivery of finished products. Enhance your customer experience with a data-driven focus on meeting expectations for information accuracy, inventory, product delivery, and service. Web-based customer retention solutions for automotive service providers.
Other Popular Alternatives & Related Software
Epicor Prophet 21
Epicor Prophet 21 is a leading ERP solution for wholesale distributors that combines proven distribution expertise with a web-enabled infrastructure and modern technology stack. Cloud and on-premises deployment options are available. From inventory to logistics, Prophet 21 keeps everything in balance within your organization and unlocks the potential of your supply chain to help grow sales, boost productivity, and drive profits.
• Data-driven, with industry-specific functionality, to help you make smart decisions
• Cloud-based applications to modernize and mobilize operations
• Connected ecosystems to ensure visibility across your business
• AI-infused solutions to drive efficiencies
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Epicor Vision
Epicor® Vision® is a leading distribution ERP solution specially built for aftermarket parts distributors that connects your people and systems to fuel faster, more profitable growth. Epicor Vision enables your business to deliver superior customer service, whether it’s a single-location shop, a national service chain, or a large corporate or government account. Leverage extensive back-office automation, data-driven inventory planning, and advanced pricing strategies. Get ahead of competitors by automating processes such as transmission and receipt of POs, ASNs, e-invoices, and other documents. Conduct seamless peer-to-peer transactions and streamline special orders. Epicor Vision can help you optimize purchasing and inventory control to eliminate underperforming stock. Utilize leading-edge Epicor parts demand intelligence to fine-tune inventories at every location. Streamline purchasing and A/P operations with the Vision solution’s comprehensive three-way match feature.
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B2Sell
B2Sell integrates with your Epicor Prophet 21, Infor, SAP and many other ERP systems to provide a Product Information Management & Multichannel Publishing system. B2Sell can take care of your entire marketing and sales channel needs by providing solutions that cater to manufacturers and distributors. We provide turnkey solutions so you don't have to spend time and resources on the configuration and launch of B2B Catalog, eCommerce websites, Print/Digital Pricelist, Mobile Apps and many other marketing efforts. B2Sell specializes in building custom features for your eCommerce websites, if you have a feature in mind, we will build it for you! Drive product information from your ERP to a online sales channel. Customers can place orders, look up real time pricing and inventory, view order history, invoices and much more. We work with each client to provide a unique design so you can stand out from your competition. Have your own design in mind? we can use it as well.
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Epicor Indago WMS
Epicor ® Indago™ WMS is a revolutionary, client- and mobile-based warehouse management system that helps users save time, reduce inventory and labor costs, and increase customer service levels. Built using leading-edge .NET and SQL server technology, Indago WMS provides an extraordinarily rich, flexible, user-friendly experience that enables flawless execution of warehouse operations in a broad range of sectors—including automotive, industrial, electrical, plumbing, hardware, and more.
- Reduce Operating Costs: Optimize the productivity of every warehouse employee and reduce total labor hours while increasing order fill.
- Accelerate Order Cycle Time: Know the exact location and status of every SKU in your warehouse at every moment to ensure immediate availability.
- Eliminate ‘Zero Picks’: Resolve chronic issues in finding and picking parts for every order, boosting service levels and customer satisfaction.
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Integrations
Company Information
Epicor Software
Founded: 1972
United States
www.epicor.com
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Product Details
Platforms Supported
Cloud
Support
24/7 Live Support
Online
Epicor CRM Product Features
CRM
Email Marketing
Mobile Access
Calendar/Reminder System
Call Logging
Document Storage
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
