Audience
Companies interested in a payment solution
About Fluid Pay
Security is integrated into our DNA! Multiple active data centers to provide reliability while minimizing software and hardware related outages. Level 1 PCI Compliance and beyond is a must for payments.
A true White-Label Payment Gateway. Your look and feel to your ISO’s, sub-agents, and merchants. Manage your suite of payment technologies & brand from a single location. How many levels deep are you? Work smarter, not harder.
Plain and simple! We do not offer merchant accounts and NEVER will! (Seriously!). You must be sponsored by an approved 'Fluid Partner' to utilize our technology.
Integrations
Company Information
Product Details
Fluid Pay Product Features
Fluid Pay Additional Categories
Fluid Pay Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Parts Manager" Posted 2025-05-08
Pros: You don't need a credit card to do a return. The system will automatically credit the card used at the time of purchase.
Cons: I wanted to share a concerning experience I had while contacting Fluid Pay's customer service and technical support. If you encounter any issues requiring a call to them, please be aware that I found their staff to be quite rude.
I recently called to inquire about a transaction from nearly a week ago that was still pending in Fluid Pay, despite the funds having already been received in Maverick. During the call, the customer service representative deliberately called me "Karen" before quickly correcting herself to "Valerie." It was clear this was not a mistake. I was then transferred to technical support, where that representative also called me "Karen."
I found this behavior to be highly unprofessional, and unfortunately, they were unable to resolve the issue I contacted them about.Overall: Very disappointed with my recent experience. In particular, I found the level of customer service to be remarkably unprofessional, which greatly impacted my overall satisfaction.
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