Grace Hill Multifamily Training & LMS

Grace Hill’s KingsleySurveys offers comprehensive survey tools and trusted industry benchmarks to capture actionable data on resident, tenant, employee, and client/investor perceptions. These insights help real estate organizations measure satisfaction, increase renewals, retain employees, and improve property performance. It includes resident surveys that assess overall satisfaction, perceptions of property features, and satisfaction with management, leasing, and maintenance. Tenant surveys provide feedback on space needs, sustainability, and service assessment. Employee engagement surveys offer annual, pulse, and ad hoc surveys to understand employee satisfaction and retention. Client and investor surveys gauge perceptions, measure performance, and gather competitive intelligence. The Kingsley Index serves as a benchmarking tool to compare results against industry peers.

Nationwide Compliant offers a comprehensive lease compliance management solution designed to assist property managers in enforcing lease compliance within their communities. Serving over 3.5 million rental units, the platform has resolved more than 1.1 million lease compliance issues, with 65.5% of cases resolved while keeping residents in their homes, mitigating over $1 billion in lease violation damages. Key features include cost reduction through fair and transparent pricing, prepaid court expenses, and complimentary ongoing training and support. The platform simplifies legal actions by enabling users to execute and monitor the full eviction process online with their selected service provider, offering a single point of entry and interface adaptable to varying state and county regulations. It also facilitates the electronic submission of accounts to chosen service providers, streamlining collections processes. Integrations with multiple property management systems.