Audience

Businesses in need of a solution to turn customer reactions into profitable actions

About HappyOrNot

The genuine feedback collected with our Smileys helps you improve customer experience and drive growth, efficiency and profit. Happy customers buy more! Capture emotions here and now. Improving customer experience is a continuous cycle of gathering high quantities of reliable feedback and taking action. Transform your business with real-time customer insights. If you’d like to learn more about our Smiley feedback solution and how it can work for your specific business needs, we’re here to help. HappyOrNot enhances your customer experience, uncovers issues and presents ways to fix them. Let the feedback flow in and share it across the organization and inspire service excellence. It’s one of those things that simply work. Our Success Services give you the tools and best practices to transform your organization. A successful analytics tool is fun to use and provides accurate predictions and real-time insights.

Integrations

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Company Information

HappyOrNot
Finland
www.happy-or-not.com/en/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

HappyOrNot Frequently Asked Questions

Q: What kinds of users and organization types does HappyOrNot work with?
Q: What languages does HappyOrNot support in their product?
Q: What kind of support options does HappyOrNot offer?
Q: Does HappyOrNot have a mobile app?
Q: What type of training does HappyOrNot provide?

HappyOrNot Product Features

Customer Feedback

Surveys
Behavior Analytics
Website Feedback
Net Promoter Score (NPS)
Bug Reports
Screenshot / Screen Capture
Visual Feedback Tools
Live Chat
Alerts / Notifications
Video Feedback
Community Feedback Tools
Voice of the Customer (VoC)
User Testing Tools
Negative Feedback Management

HappyOrNot Additional Categories