Audience
D2C eCommerce brands that want to get better at shipping
About Malomo
Build your brand with every shipment. Malomo is a shipment tracking platform for ecommerce brands to increase repeat purchases and reduce customer support tickets. Turn order tracking into an owned marketing channel to deliver a consistent brand experience. Take control of delivery tracking information and share it with customers on a platform your brand controls. Design and test unique post-purchase experiences and marketing campaigns with branded package tracking pages. Build trust, foster brand loyalty and delight your customers when they’re most engaged. Reduce support tickets related to shipping. Reduce support tickets related to shipping. Drive repeat purchases.
Other Popular Alternatives & Related Software
Shipup
Shipup creates a branded, reassuring and intuitive post-purchase experience. Turn one-time buyers into loyal shoppers while streamlining your customer support. End buyers’ post-purchase frustration and recruit loyal shoppers with custom notifications, branded tracking pages, streamlined customer support, real-time monitoring, & more. Responding to delivery tickets can be arduous. Shipup gives your support agents unique features so they can quickly and proactively resolve delivery issues. Inform your support agents immediately when something goes awry with your shipments so they can take action and reassure your customers. Not all shipping incidents require the attention of your support agents. Decide which alerts to activate and tailor them to your needs.
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Wonderment
Deliver delightful, post-purchase experiences. Prevent "where is my order" calls before they happen. Increase customer delight with proactive, branded shipping notifications. For eCommerce brands, transparency is your strongest weapon. Wonderment is not just any order tracking app - we give you full visibility into your shipments so you can deliver a delightfully unexpected post-purchase experience. Proactively notify customers about the status of their order, including delayed or lost shipments. Improve customer satisfaction while reducing support costs. That's a win-win. Send real-time order update notifications from the tools you already use for a premium customer experience. Arm your support and Ops team with a daily digest and real-time report of stalled, delayed or lost orders. Send internal notifications to Slack, Gorgias, or email.
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PackageX Ship
One request through our shipping app or API instantly shows rates from a massive network of traditional and on-demand carriers, allowing you to create cost-effective shipping labels at scale.
Generate labels and track shipments from one place. Self-service kiosk available.
Pick from hundreds of shipping options sorted by speed and price.
Access exclusive special rates or custom rate cards through our multi-carrier shipping platform.
Ensure you’re shipping to a real address before the package leaves your facility.
Delight and inform recipients with automated notifications based on package location.
Create workflows to automate repeatable tasks and reduce manual work.
Our multi-carrier shipping platform brings shipping and tracking together and replaces single-carrier, manual label generation with multi-carrier, dynamic label generation.
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WISMOlabs
Provide an outstanding post-purchase experience to customers through shipment tracking, notifications, and more.
Generate 20-30X ROI, build brand loyalty and improve LTV by 100%, increase customer satisfaction and reduce WISMO support calls by up to 90%
✅ Generate 20-30x ROI with unlimited marketing possibilities
Upload marketing messages, break your customers into segments, and show different marketing assets to different customer segments at different times.
✅ Logistics visibility
Real-time view on all your post-sale logistics. Shipment progress and delivery accuracy reports.
✅ Behavioral analytics
Customer engagement reports provide actionable insights to drive marketing decisions.
✅ Branding
Fully customizable and personalized branded tracking experience that drives loyalty and sales and lowers support costs - all through your brand’s voice.
✅ Notify
Keep your customers, departments, systems, and tools in the know with unlimited notifications.
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Pricing
Starting Price:
$39 per month
Integrations
Company Information
Malomo
Founded: 2018
United States
gomalomo.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
Malomo Frequently Asked Questions
Malomo Product Features
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For eCommerce
Status Tracking
Website Integration
For Freight
