Dovetail
Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.
Learn more
Plotto
You can get the full picture with Plotto, the online video research solution with survey and storytelling tools. Plotto is the one-stop-shop for creating, collecting, analyzing and editing video survey responses. With Plotto, your respondents can tell their story in their own words via a self-recorded testimonial video; face-to-face, close-up, authentic and truthful. You get the whole story with all the subtleties; communicated in their own words in their own way. You understand their smiles, their hesitations, their unhappiness. You can uncover the truth. No need to download anything as Plotto is totally browser-based and works across mobile, tablet and desktop. Enhance understanding of what is said with how it is said. Tools include transcription, keyword trend analysis, sentiment analysis, facial emotion analysis and graphical data filter tools. Easily create showreels to share the stories and all content is yours to own.
Learn more
Phonic
Take surveys to the next level. Beautiful, intelligent questionnaires answered with voice and video. Get better answers, faster. Respondents give 3x longer and 2x more descriptive feedback when answering with voice instead of text. Watch and listen to users as they interact with products. Save time and scale your research by taking the interviewer out of structured interviews. Supercharge your feedback. Start listening to tone and understand how users really feel. Voice makes it easy to distinguish between authentic and disingenuous responses. Unlock voice insights. Transcription. 32 supported languages, transcribed in minutes. Sentiment Analysis. Sort by emotion to find the the most positive and negative responses. Emotional Classification. Classification into distinct emotions. Cadence and Energy. Record speaking energy and word rates in every response. Integrate everywhere. Phonic plugs into everything from survey software to websites and more. Export data
Learn more
Discuss.io
Discuss.io is a smart video platform that helps global brands and agencies plan, execute and share qualitative research conversations at scale. We help enterprise market researchers, UX researchers, product managers, sales professionals, brand managers and CX departments ramp consumer conversations and streamline the workflow. Built by market researchers, key features include live video interviews, mobile screen share, interactive whiteboards, built-in auto translation (100+ languages), powerful tagging and the Respondent Management Hub. Easily create clips of important moments and build a highlight reel that tells a story, without pouring through hours of video. In addition to a world-class technology platform, we can provide a range of market research services such as moderation, human translation, recruiting and program management through our marketplace.
Learn more
