Zed-Service
Zed-Service™ is a world-class customer service CRM software with intelligent reporting and analytics dashboard. Zed-Service™ allows you to keep pace with industry growth with scalable service management solutions. Drive growth by automating your operations, improving after-sales services, and handling field services and warranty management, all through a unified platform. Zed-Service™ is primarily meant for industries needing after-sales service and repair management. Processes like walk-in service, on-site service, and Return-to-Bench (RTB) can be streamlined effortlessly to improve profitability and brand image. A one-stop solution for after-sales service management that works across industries and verticals, including, telecommunications, health & wellness, consumer electronics, home appliances, computer hardware & networking, and power technology. Incorporated warranty claim management software for improving customer experience.
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Emojot
Your All-in-One Platform for Customer-Centric Digital Transformation.
Unleash the full potential of customer-centric strategies with Emojot's all-in-one platform by streamlining your processes, saving costs, and enhancing the customer experience from start to finish.
Emojot's tailored solutions support the entire customer lifecycle, from attracting prospects to nurturing loyalty, enabling unparalleled success in the customer-driven world.
- Improve Customer Experience: Collect real-time feedback, enabling corrective actions for improved satisfaction and loyalty
- Enhance Online Reputation: Manage online reputation with insights on customer feedback from various review platforms
- Maximize Revenue: Boost revenue by improving retention, upsell identification, and advocacy.
- Streamline Operations: Streamline business processes, reduces errors, and boosts efficiency, productivity, and profitability.
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SmartKarrot
SmartKarrot is a cloud solution for Customer Success & Account Management, allowing teams to manage Customer Growth (Expansion, Retention & Renewal) with a platform focus on Intelligence & Automation.
1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies.
2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently.
3. Our New Age Design with a PLG mindset allows for a great experience for users.
4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.
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Servion Customer Engagement Hub
Improving customer experience is a top priority for customer-centric enterprises. But, breaking down the silos of customer engagement is proving to be almost impossible for most. The meteoric rise of social media is only further widening the gap between digital and traditional engagement channels. Time is running out for enterprises to bridge this channel divide. Backed by over two decades of customer experience management expertise, Servion is at a unique position to help enterprises build their own, future-ready, customer engagement hubs. Unlike standard industry routine of offering prebuilt platforms, Servion takes a consulting-led approach to enable enterprises to plan their own customer engagement hub. Servion leverages its IP-based CX platforms along with its technology alliances/product vendors to systems integrate a fit-for-purpose customer engagement hub that straddles across people, the process, and technology.
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