Audience
Manufacturers, OEMs, Automotive, Consumer Durables, HVAC, Medical Equipment, Aftermarket Service Providers, Consumer electronics
About Tavant Service Lifecycle Management
With manufacturers making their way into the new normal, there is a heightened need to incorporate Service Life-cycle Management (SLM) in their overall Digital Transformation Journey. Today, the biggest SLM challenge is to deliver exceptional service experiences while driving high service revenues. Organizations need real-time, connected, and actionable data that enables them to break down service data silos and data-driven decisions that enhance the service operations.
Powered by AI and advanced analytics, Tavant’s Service life-cycle management solution is a closed-loop innovation that enables organizations to provide a connected and seamless aftermarket service experience. This includes customer support, service requests, service parts planning, service contracts, service execution and field service, warranty management, remote monitoring, and IoT capabilities.
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BENEFITS
Superior field service tools to empower field service personnel on the job
360-degree view of all assets, products, and customer information in one place
Integration with other service life-cycle modules like warranty, order fulfillment, and more for a seamless customer experience
Intelligent platform
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Company Information
Tavant
Founded: 2000
United States
www.tavant.com/manufacturing/service-lifecycle-management
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