Audience
Customer service managers looking for a tool to enhance customer engagement
About Vonage AI Studio
Vonage AI Studio is a low-code/no-code platform that enables developers and non-developers to create and deploy AI-driven conversational experiences across multiple channels, including voice, SMS, WhatsApp, and web chat. Its intuitive drag-and-drop interface allows users to design complex conversational flows without extensive coding knowledge. Key features include Natural Language Understanding (NLU) for interpreting user intent, Automatic Speech Recognition (ASR) for transcribing spoken language, and Text-to-Speech (TTS) capabilities for generating natural-sounding responses. The platform also offers integration with various APIs and services, facilitating seamless connections with existing business systems. Additionally, AI Studio provides real-time analytics and insights to monitor and optimize conversational performance. Replace robotic-sounding IVR trees with natural language speech recognition.