All Systems Operational

Access Request Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Provisioning Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Identity Security Cloud User Interface Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Password Management Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Separation of Duty Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Access Certification Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Aggregation Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Nightly Refresh Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Search Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Tags Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Emails Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Workflows Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Access Modeling Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
FedRAMP us-gov-west-1 Operational
Access Insights Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
FedRAMP us-gov-west-1 Operational
Recommendations Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
FedRAMP us-gov-west-1 Operational
CAM - Unused Access Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
CAM - Alerts Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
CAM - Unused Access Reporting Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
CAM - Identities/Objects Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
NERM Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
Ireland eu-west-1 Operational
London eu-west-2 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
FedRAMP us-gov-west-1 Operational
Access Intelligence Center Operational
US Operational
EU Operational
UK Operational
DE Operational
Asia Pacific - Sydney Operational
Asia Pacific - Singapore Operational
Asia Pacific - Japan Operational
FedRAMP us-gov-west-1 Operational
ARM - Analysis Services Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Realtime What-If Simulation Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Reporting Services Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Emergency Access Management Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Access Reviewer Operational
Virginia East US 2 Operational
Ireland North Europe Operational
Data Access Security Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 23, 2026

No incidents reported today.

Sep 22, 2026

Identity Security Cloud aggregations are currently experiencing a service disruption. (US-East-1)
Resolved - This incident has been resolved.
Sep 22, 19:17 UTC
Update - Our backlogs have been fully consumed and have remained entirely clear over the weekend. Our core services are operating normally and performance is stable.

To ensure long-term stability, our engineering teams are preparing to implement a series of robust, long-term system enhancements over the next few days. Out of an abundance of caution, we are keeping this incident in a Monitoring state while this work is completed.

We will provide another update once the monitoring period is successfully complete or if there are any significant changes.
Sep 21, 15:55 UTC
Monitoring - We are currently seeing a steady burn down of the backlog queues, and system processing times are returning to normal baseline levels.

Our engineering teams are continuing to actively monitor the queue rates and overall system performance to ensure full stability is maintained. We will provide another update once the queues have completely cleared and we are confident the issue is fully resolved.
Sep 18, 20:34 UTC
Update - We continue to investigate this issue.
Sep 18, 17:08 UTC
Investigating - Some customers in the US-East-1 region may experience slower-than-normal speeds when performing entitlement aggregations.
Sep 18, 14:46 UTC
Service Disruption affecting Confluent Cloud in AWS us-west-2
Resolved - This incident has been resolved.
Sep 22, 02:32 UTC
Monitoring - The vendor has indicated that they are working to restore the issue. Sailpoint is no longer seeing errors from the vendor and we will continue to monitor the services.
Sep 21, 17:51 UTC
Update - We are continuing to investigate this issue.
Sep 21, 17:40 UTC
Investigating - We are actively investigating an incident causing multiple service disruptions for Confluent Cloud clusters hosted in the AWS us-west-2 region
.

Impacted Components:

Kafka Clusters (Data Plane)

Schema Registry

Managed Connectors

Confluent Cloud Console / APIs
Sep 21, 17:33 UTC

Sep 21, 2026

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Sep 17, 2026

Identity Security Cloud is currently experiencing a service disruption
Resolved - This incident has been resolved.
Sep 17, 17:11 UTC
Monitoring - A fix has been implemented for the issue affecting access request completion, and we are currently monitoring the results.
Sep 17, 12:49 UTC
Update - The issue has been identified and fix is being implemented.
Sep 17, 08:43 UTC
Identified - The issue has been identified and fix is being implemented.
Sep 16, 20:49 UTC
Investigating - SailPoint is investigating an issue with access requests not completing, that is currently impacting some of our customers.
Sep 16, 20:08 UTC

Sep 16, 2026

Identity Security Cloud is currently experiencing a service disruption. (US-East-1)
Resolved - This issue has been resolved.
Sep 16, 14:08 UTC
Investigating - SailPoint is investigating an issue with search functionality that is currently impacting some of our customers. Customers will see errors when attempting any action that requires search functionality. We are working on addressing the service disruption and will provide an update upon resolution.
Sep 16, 13:48 UTC

Sep 15, 2026

Identity Security Cloud aggregations are currently experiencing a service disruption. (US-East-1)
Resolved - This incident has been resolved.
Sep 15, 23:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 22:15 UTC
Update - Teams continue to investigate this issue. Updates will be provided as progress is made.
Sep 15, 19:52 UTC
Update - We are continuing to investigate this issue.
Sep 15, 18:55 UTC
Investigating - Some customers in the US-East-1 region may experience slower-than-normal speeds when performing entitlement aggregations.
Sep 15, 18:46 UTC

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

Identity Security Cloud is currently experiencing a service disruption. (SA-EAST-1)
Resolved - This incident has been resolved.
Sep 12, 17:47 UTC
Investigating - SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers causing entitlements to be delayed showing in search functionality.
Sep 12, 15:02 UTC

Sep 11, 2026

Identity Security Cloud is currently experiencing a service disruption. (US-EAST-1)
Resolved - The data processing backlog is cleared, and entitlement search functionality is now fully restored.
Sep 11, 20:40 UTC
Update - Customers are seeing steady improvement in entitlement search as the remaining backlog nears completion. We continue to monitor progress and overall system recovery.
Sep 11, 15:23 UTC
Update - The data backlog causing delays in entitlement visibility within Search continues to be processed steadily and the team is actively monitoring backlog consumption and overall recovery progress.
Sep 11, 09:12 UTC
Update - We continue to process the remaining data backlog and optimize our processing pipeline to ensure all entitlement records populate search as quickly as possible.
Sep 10, 20:08 UTC
Update - Teams continue to process data backlog that is causing entitlements to be delayed showing up in search functionality.
Sep 10, 13:42 UTC
Update - The fix is currently being implemented by our engineering team
Sep 10, 11:05 UTC
Update - We are continuing to work on a fix for this issue.
Sep 10, 06:07 UTC
Update - We are continuing to work on a fix for this issue.
Sep 10, 01:44 UTC
Identified - SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Sep 9, 21:32 UTC

Sep 10, 2026

Sep 9, 2026

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