Technical Program Manager (Payments)

Title: Technical Program Manager (Payments)

Location: Arlington, VA (Locals needed)

Position type: W2 contract

Industry: Payments Domain

The ideal candidate will have experience managing complex technical programs involving multiple engineering teams, driving end-to-end delivery, managing cross-team dependencies, and partnering closely with Engineering, Product, and Architecture teams.

Strong experience with Agile methodologies, software development processes, stakeholder management, risk mitigation, and technical discussions around APIs, microservices, platform services, or cloud technologies is highly preferred.

***Only qualified Senior Technical Program Manager candidates located near the Arlington, VA area to be considered due to the position requiring an onsite (hybrid) presence.***

Education

Bachelor's Degree is related area or equivalent experience.

Required

Required Skills, Experience, & Abilities:

Results-driven with proven ability to effectively define and communicate project status, risks, and solutions proactively.

You can also manage support issues to drive to the root cause and resolution.

High-energy, detail-oriented, proactive, and adaptive, and can work in a dynamic environment.

Ability to simultaneously manage short-term priorities and long-term initiatives, with experience working with agile software development processes.

Ability to build solid and trust-based relationships within the team and various stakeholders, becoming a valued thought partner.

Ability to exercise influence outside your own teams to achieve results for the entire organization.

Working understanding of software technologies and can evaluate system designs and architecture as you participate in solution discussions.

Demonstrated understanding of Project Management processes, strategies, and methods, and understand the design approaches, technologies, and business drivers in your area.

Expert-level knowledge of software development processes and Agile practices.

Experience working in a high-level collaborative environment and promoting a teamwork mentality.

Experience applying analytical thinking and problem-solving skills, with the ability to predict challenges and seek to proactively head off obstacles.

Excellent time management and organizational skills.

Strong communication skills both verbal and written and can communicate critical points efficiently across a wide range of audiences.

Strong sense of personal accountability regarding decision-making.

Role

The Platform Engineering program within aims to provide common, high-performance, and easy-to-use infrastructure solutions for cross-cutting concerns. We work closely with market-facing product engineering teams to help them develop, secure, test, and deploy their solutions.

Responsibilities

Decomposes problems into coherent units of work (ideation/conceptualization to execution). Organizes for optimal delivery. Negotiates priorities, facilitates progress, identifies blockers, and raises visibility of issues to the manager.

Secures resources, scopes efforts, outlines priorities, and establishes delivery milestones

Plans, executes, and delivers projects from inception to completion related to a known technology, product, or program. Describes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays.

Proactively manages the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting on progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery. Figure out the sequencing of the work so that engineering execution can be optimized.

Works across teams. Actively manages dependencies and drives partners to meet program goals. May influence vendors and external partners.

Gets shared understanding and buy-in for the solution by describing what is being done and why it is impactful to Client and our customers. Utilizes communications as a preventive control. Puts the right people in the room or on a thread and gives them the right data to drive decisions. Runs effective meetings. Builds consensus and documents decisions. Communications do not require interpretation/follow-up clarifications to understand.

Has experience in and understands industry technologies. Understands their program, product, or Technology domain. Sufficient depth/credibility to be effective with the teams they work with. Can competently represent the team s services to stakeholders and other teams. May need to bring developers or SMEs to meetings to talk about the details.

Program strategy defined. Get guidance from peers and/or your manager as you ramp into the space and build your technical and domain expertise. Delivers independently but will occasionally seek direction from peers/managers.

Optimizes previously defined approaches for a team or limited area.

Can demonstrate improvements using data. Utilizes department mechanisms (i.e., retrospectives, staff meetings, status meetings) to describe and drive continuous improvements.