A machine part showing up at the dealer counter feels simple. But the path it takes to get there? Not so simple. Behind the scenes, the John Deere team has been working to modernize how parts move across our network. And while this work supports a global system, a lot of the recent momentum is happening right here in the United States—from Denver to Portland to Atlanta to Illinois. We’re replacing older systems with something faster, more connected, and built around dealer needs. This $140 million investment is already paying off. Today, more than 58% of our dealers are using the updated processes, saving more than 30,000 dealer hours last year alone. Take a look: https://lnkd.in/gaBKA_i9
Proud and fortunate being part of this once in a lifetime opportunity to change and modernize our Deere Parts world! Very Thankful working with so many talented individuals during this multiyear journey. Appreciate our Leadership for all their support!
As both a farmer and an employee… I am so grateful for this initiative. Nothing is more important than uptime in the heat of the season. Thank you for making farmers and the dealers who support us the center of this investment!
Hard to appreciate how much has to work behind the scenes before a part just shows up at a counter. Big investment. Love to see the results.
Experience tells me that every dollar you spend on customer service is marketing for you. And interestingly, it works better for unhappy customers.
Great Post! I love John Deere! I love farming! I have thousands of customers who are farmers! We are also selling this brand to fund our mission of helping the blind and visually impaired. It’s a win-win for John Deere. https://youtu.be/q-r-tVQg5N0?feature=shared
This kind of follow through really is our value proposition- standing behind our products on the day of sale is one thing. We stand behind them for years with the parts needed to keep our customers up and running! This investment is truly putting our money where it matters - ensuring that our customers have what they need in the field or on the job site.
This is a great example of how work behind the scenes can create meaningful value for our customers. Faster support, less downtime, and a better experience when parts are needed helps keep their operations moving. That's a win for our customers.
Its awesome to see companies investing in efficiency! We've done a ton of applications improving kitting processes for manufactures to not only improve throughput but quality as well. Feedall Automation - We Feed Robots would love to help your team out!
Great example of supply chain modernization creating real value. Faster, more connected parts movement improves dealer efficiency, customer service, and responsiveness in the field. Saving 30,000 dealer hours is a strong result.
Impressive work speeding up parts delivery for our customers. 👏