On this page
  • Close tickets
    • Manually close solved tickets
    • Automatically close inactive tickets
    • Allow customers to close their own tickets
  • User Docs
    • Odoo essentials
      • Stages
      • Activities
      • Reporting
      • Search, filter, and group records
      • Odoo rich-text editor
      • Contacts
        • Merge contacts
      • Export and import data
      • In-app purchases (IAP)
      • Keyboard shortcuts
      • Property fields
      • Product catalog
    • Finance
      • Accounting and Invoicing
        • Get started
          • Accounting cheat sheet
          • Chart of accounts
          • Consolidation
          • Journals
          • Multi-currency system
          • Average price on returned goods
          • Tax units
        • Taxes
          • Cash basis taxes
          • Tax computation
          • Withholding taxes
          • VAT numbers verification (VIES)
          • Fiscal positions (tax and account mapping)
          • AvaTax integration
            • AvaTax use
            • Avalara (Avatax) portal
          • EU intra-community distance selling
          • B2B (tax excluded) and B2C (tax included) pricing
        • Customer invoices
          • Invoicing processes
          • Delivery and invoice addresses
          • Payment terms and installment plans
          • Default terms and conditions (T&C)
          • Cash discounts and tax reduction
          • Credit notes and refunds
          • Cash rounding
          • Deferred revenues
          • Electronic invoicing (EDI)
          • Invoice sequence
          • Snailmail
          • EPC QR codes
          • Incoterms
        • Vendor bills
          • Document digitization
          • Non-current assets and fixed assets
          • Deferred expenses
          • Vendor bill sequence
        • Payments
          • Online payments
          • Batch payments
          • SEPA Direct Debit (SDD) customer payments
          • Follow-up on invoices
          • Pay with SEPA
          • Pay by checks
          • Forecast future bills to pay
          • Trusted accounts (send money)
        • Bank and cash accounts
          • Bank synchronization
            • Ponto
            • Basiq
          • Transactions
          • Bank reconciliation
          • Reconciliation models
          • Internal transfers
          • Manage a bank account in a foreign currency
          • Loans management
        • Reporting
          • Tax return (VAT declaration)
          • Tax carryover
          • Analytic accounting
          • Budgets
          • Intrastat
          • Data inalterability check report
          • Silverfin integration
          • Custom reports
          • Year-end closing
      • Expenses
        • Expense categories
        • Log expenses
        • Expense reports
        • Approve expenses
        • Post expenses
        • Reimburse employees
        • Re-invoice expenses
        • Expenses analysis
      • Online payments
        • Wire transfers
        • SEPA Direct Debit
        • Adyen
        • Amazon Payment Services
        • AsiaPay
        • Authorize.Net
        • Buckaroo
        • Demo
        • Flutterwave
        • Mercado Pago
        • Mollie
        • Nuvei
        • PayPal
        • Razorpay
        • Stripe
        • Worldline
        • Xendit
      • Fiscal localizations
        • Argentina
        • Australia
        • Austria
        • Belgium
        • Brazil
        • Canada
        • Chile
        • Colombia
        • Croatia
        • Denmark
        • Ecuador
        • Egypt
        • France
        • Germany
        • Guatemala
        • Hong Kong
        • Hungary
        • India
        • Indonesia
        • Italy
        • Jordan
        • Kenya
        • Luxembourg
        • Malaysia
        • Mexico
        • Netherlands
        • New Zealand
        • Oman
        • Peru
        • Philippines
        • Poland
        • Romania
        • Saudi Arabia
        • Singapore
        • Spain
        • Switzerland
        • Taiwan
        • Thailand
        • United Arab Emirates
        • United Kingdom
        • United States
        • Uruguay
        • Vietnam
    • Sales
      • CRM
        • Organize the pipeline
          • Lost opportunities
          • Merge similar leads and opportunities
          • Manage sales teams
        • Acquire leads
          • Convert leads into opportunities
          • Create opportunities from web contact forms
          • Create leads (from email or manually)
          • Create and send quotations
          • Lead mining
        • Assign and track leads
          • Assign leads with predictive lead scoring
          • Unattended leads report
          • Quality leads report
          • Resellers
          • Marketing attribution reports
          • Lead distribution report
        • Analyze performance
          • Pipeline Analysis
          • Expected revenue report
          • Forecast report
        • Optimize your Day-to-Day work
          • Enrich contacts with partner autocomplete
          • CRM Gamification
          • Utilize activities for sales teams
          • Lead enrichment
      • Sales
        • Sales quotations
          • Create quotations
          • Quotation templates
          • Margins
          • Optional products
          • Online signatures for order confirmations
          • Online payment order confirmation
          • Quotation deadlines
          • Deliveries and invoices to different addresses
          • Product variants on quotations and sales orders
          • PDF quote builder
            • Configure dynamic form fields in PDFs
            • Add PDFs to a quote
            • Add a PDF or a URL to a product
          • Custom email signatures
        • Invoicing Method
          • Invoicing policies
          • Down payments
          • Pro-forma invoices
          • Invoicing based on time and materials
          • Invoice project milestones
        • Products & Prices
          • Manage your products
            • Import products
            • Product variants
            • Product images with Google Images
          • Manage your pricing
            • Pricelists
            • Foreign currencies
            • Discounts
          • Returns and refunds